Mobile for Development Resources

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CEO of MTN Ghana discusses the importance of financial inclusion for women

Video

Wednesday 27 Mar 2019 | Accelerating Digital and Financial Inclusion | Connected Women | Digital Inclusion for Women | English | Financial services products | Gender | Ghana | Mobile for Development | Mobile Internet for Women | Mobile Money for Women | Sub-Saharan Africa | Video |

Selorm Adadevoh, CEO of MTN Ghana, spoke to the GSMA’s Connected Women team at MWC Barcelona 2019 about why financial inclusion for women is an important issue for him and his organisation. He discusses what he views to be the primary ...

MWC Barcelona 2019: Connected Women Seminar Recording

Video

Tuesday 26 Mar 2019 | Connected Women | Digital Inclusion for Women | English | Gender | Mobile Internet for Women | Mobile Money for Women | Presentation | Video |

Did you attend the Connected Women programme's seminar at MWC Barcelona 2019? The full seminar recording is now available to watch online. Catch up on what you missed or recap on the important discussions here.

Bridging the mobile gender gap for refugees

Document

Monday 25 Mar 2019 | Gender | Mobile for Humanitarian Innovation | Report | Rwanda | Sub-Saharan Africa | Uganda |

A case study of women’s use of mobile phones in Bidi Bidi Refugee Settlement and Kiziba Refugee Camp.

GSMA Ecosystem Accelerator Innovation Fund Start-up Portfolio

Document

Friday 22 Mar 2019 | Ecosystem Accelerator | English | Innovation fund and grants | Mobile access and use | Report | South Asia | Sub-Saharan Africa |

We are pleased to reveal the full portfolio of 35 GSMA Ecosystem Accelerator Innovation Fund start-ups. This includes all of the start-ups from all three rounds of funding, providing information on who they are, what they do and any ...

Exploring the Gender Gap in Identification: Policy Insights from 10 Countries

Document

Friday 22 Mar 2019 | Bangladesh | Botswana | Digital Identity | Digital Inclusion for Women | Gender | Malawi | Mobile Money | Nigeria | Papua New Guinea | Policy and regulation | Resource | Rwanda | Sri Lanka | Uganda | Zambia | Zimbabwe |

Our 10-country study explores the intersection between cultural, social and policy barriers facing women and girls when accessing and using ID and provides gender-sensitive solutions for governments to ensure a more enabling ID-related ...

The Mobile Money Regulatory Index

Documents

Thursday 21 Mar 2019 | Digital Inclusion | East Asia and Pacific | Ecosystem payments | English | Financial services products | French | Global | Middle East and North Africa | Mobile Money | Mobile Money Programme | Policy and regulation | Regulation | Report | Resource | South Asia | Sub-Saharan Africa |

In September 2018 we launched the Mobile Money Regulatory Index, an interactive tool that measures the ...

CEO of Wave Money discusses the importance of financial inclusion for women

Video

Tuesday 19 Mar 2019 | Accelerating Digital and Financial Inclusion | Connected Women | English | Financial services products | Gender | Mobile Money | Mobile Money for Women | Myanmar | Video |

Brad Jones, CEO of Wave Money, spoke to the GSMA’s Connected Women team about why financial inclusion for women is an important issue for him and his organisation. He discusses what he views to be the primary challenge to closing the ...

Online marketplace and merchant-centric services as a driver of the platform model

Presentation

Tuesday 12 Mar 2019 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money APIs | Mobile Money Programme | Resource |

These two reports aim to address many questions on the theme of online marketplaces and how mobile money providers can leverage them to adopt a platform-based business model. The first is a comprehensive

CMO of Telenor Pakistan explains why Telenor is committed to closing the mobile gender gap

Video

Monday 11 Mar 2019 | Accelerating Digital and Financial Inclusion | Connected Women | Digital Inclusion for Women | English | Gender | Mobile Internet for Women | Pakistan | South Asia | Video |

The GSMA’s Connected Women programme is very pleased to work with Telenor Pakistan in addressing the mobile gender gap in their customer base. Here we speak to Bilal Kazmi, Chief Marketing Officer of Telenor Pakistan, who explains why ...

Global CIO of Bharti Airtel addresses the importance of digital inclusion for women

Video

Monday 11 Mar 2019 | Accelerating Digital and Financial Inclusion | Connected Women | Digital Inclusion for Women | English | Gender | India | Mobile Internet for Women | South Asia | Video |

Harmeen Mehta, Global CIO and Head of Digital for Bharti Airtel explains why connecting the world is so important and why she values being part of the GSMA’s Connected Women initiative.

Mobile-enabled Economic Identities for Smallholder Farmers in Ghana

Document

Friday 8 Mar 2019 | Case studies | Digital Identity | Ghana | Mobile Money | Mobile Money Programme |

The report highlights key research findings that show how the ubiquity of mobile technology has created a platform for gathering, storing and processing data on the economic behaviours of end users, including smallholder farmers.

Safaricom: Driving Digital Inclusion for Women in Kenya

Video

Thursday 7 Mar 2019 | Connected Women | Digital Inclusion for Women | Gender | Kenya | Mobile access and use | Mobile Internet for Women | Sub-Saharan Africa | Video |

Charles Kare Wanjohi, Consumer Business Unit Director at Safaricom, explains the importance of digital inclusion for women in Kenya and shares insights into what he believes is the key to closing the mobile gender gap. You can also ...

How MoMo Pay Empowers Female Merchants and Customers in Ghana

Video

Thursday 7 Mar 2019 | Connected Women | Digital Inclusion | Digital Inclusion for Women | Gender | Gender diversity in the workforce | Ghana | Mobile Internet for Women | Mobile Money | Mobile Money for Women | Sub-Saharan Africa | Video |

In Ghana there is a gender gap in mobile money adoption and use which means that fewer women than men benefit from this potentially life-enhancing service. In order to help close this gender gap, MTN Ghana, one of the major mobile ...

Vodafone Sakhi: Voices of Impact from India

Video

Monday 19 Aug 2019 | Connected Women | Digital Inclusion for Women | Gender | India | Mobile Internet for Women | Safety and harassment | South Asia | Video |

Mobile has the power to make women feel safer. In 2018, Vodafone Idea launched ‘Sakhi’ across India, an exclusive safety service for women, focused on giving them the confidence to live life fearlessly. Vodafone Sakhi’s features ...

GSMA Connected Society Overview

Video

Wednesday 6 Mar 2019 | Connected Society | Digital Inclusion | English | Video |

The GSMA Connected Society programme is committed to supporting stakeholders and working to address challenges related to global connectivity, with a focus on underserved communities in developing markets.

The Executive Director of UN Women explains the importance of connecting women

Video

Wednesday 27 Feb 2019 | Accelerating Digital and Financial Inclusion | Connected Women | Video |

2018 State of the Industry Report on Mobile Money

Document

Monday 25 Feb 2019 | Digital Inclusion | East Asia and Pacific | Ecosystem payments | English | Financial services products | Global | Global and regional studies | international remittances | Interoperability | Latin America & the Caribbean | Middle East and North Africa | Mobile access and use | Mobile Money | Mobile Money APIs | Mobile Money Programme | Policy and regulation | Report | Research | Resource | Social impact and behavioural change | South Asia | State of the industry and trends | Sub-Saharan Africa | Water |

Now processing over $1.3 billion a day, the mobile money industry added a record 143 million registered customers in 2018. In a dynamic and fast-evolving ecosystem, providers are attracting new investments and forming strategic ...

Mobile-enabled energy for humanitarian contexts

Document

Tuesday 26 Feb 2019 | Kenya | Mobile for Humanitarian Innovation | Resource |

The case for pay-as-you-go solar home systems in Kakuma Refugee Camp

Mobile for Humanitarian Innovation 2018 Annual Report

Document

Monday 25 Feb 2019 | Mobile for Humanitarian Innovation | Report | Resource |

The 2018 Annual Report outlines the GSMA Mobile for Humanitarian Innovation (M4H) programme's key achievements and activities throughout the year.

Digital identity opportunities in Zambia

Document

Friday 22 Feb 2019 | Digital Identity | Report | Research | Resource | Zambia |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Digital identity opportunities in Uganda

Document

Friday 22 Feb 2019 | Digital Identity | Mobile Money | Report | Research | Resource | Uganda |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Digital identity opportunities in Sri Lanka

Document

Friday 22 Feb 2019 | Digital Identity | Report | Research | Resource | Sri Lanka |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Digital identity opportunities in Malawi

Document

Friday 22 Feb 2019 | Digital Identity | Malawi | Mobile Money | Report | Research | Resource |

Over one billion people around the world, including more than 230 million women and girls in the Commonwealth, lack official proof of identity. Recognising that mobile technology and mobile network operators (MNOs) are well-positioned ...

Delivering water to urban homes through smart metering and mobile payments – CityTaps

Video

Friday 22 Feb 2019 | English | Innovation fund and grants | Mobile access and use | Mobile for Development Utilities | Niger | Product development and product design | Sub-Saharan Africa | Video | Water |

In 2017, the GSMA Mobile for Development Utilities programme awarded CityTaps a grant to scale their prepaid water service platform to enable the urban poor to access affordable and safe running water at home. Their prepaid smart meter ...

Embracing payments as a platform for the future of mobile money

Document

Thursday 21 Feb 2019 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Policy and regulation | Report | Resource |

For over a decade, mobile money has been driving financial inclusion, opening access to digital transactions and giving people the tools to better manage their financial lives. With 690 million registered accounts across 90 countries ...

Intelligent Utilities for All

Document

Monday 25 Feb 2019 | Content creation and stylization | Energy | English | Global | Industry positions | Innovation fund and grants | Mobile access and use | Mobile for Development Utilities | Operational best practices | Product development and product design | Report | Sanitation | State of the industry and trends | Water |

In this year’s Mobile for Development (M4D) Utilities Annual Report, we are proud to present sector trends through a complete review of the portfolio of organisations the programme has supported through its Innovation Fund. We are ...

Displaced and Disconnected

Document

Wednesday 20 Feb 2019 | Afghanistan | Bangladesh | Brazil | Burundi | Cameroon | Central African Republic | Chad | Democratic Republic of Congo | Ethiopia | Jordan | Mauritania | Mobile for Humanitarian Innovation | Niger | Nigeria | Report | Rwanda | Tanzania | Turkey | Uganda | Zambia |

This report, produced by UNHCR in partnership with the GSMA, focuses on a relatively under-explored, but nonetheless significant barrier to access among refugees and other displaced persons: legal and regulatory ...

The Mobile Gender Gap Report 2019

Documents

Wednesday 20 Feb 2019 | Connected Women | English | Global | Report | Research | Resource |

This report reveals how the mobile gender gap is changing in low- and middle-income countries, ranks the factors preventing equal mobile ownership and mobile internet use, and outlines the opportunities that closing the mobile gender gap represents.

Innovative mobile solutions linking health and identity

Document

Monday 18 Feb 2019 | Benin | Case study | Digital Identity | Lesotho | Mobile Health | Mobile Money | Resource | South Asia | Sri Lanka | Sub-Saharan Africa |

In this case study we will explore four innovative mobile-enabled health solutions in Sub-Saharan Africa and Asia which have been developed to use mobile technology to identify patients to create unique digital health identities to ...

CASALUD: A suite of digital health services for the prevention and management of NCDs

Documents

Monday 18 Feb 2019 | Mexico | mHealth |

Over the last 30 years, Mexico has experienced an epidemiological transition, with a shift away from infectious towards non-communicable diseases (NCDs). In 2016, NCDs accounted for 80 per cent of Mexico’s mortalities and it is ...

Addressing the financial services needs of MSMEs in Sub-Saharan Africa

Presentation

Thursday 14 Feb 2019 |

In a previous blog, we highlighted how mobile money still remains largely ...

Mobile-enabled utilities

Video

Monday 18 Feb 2019 | Mobile for Humanitarian Innovation | Video |

Harnessing mobile-enabled off-grid energy and water innovations to improve the lives of displaced people

Food security and climate change

Video

Monday 18 Feb 2019 | Mobile for Humanitarian Innovation | Video |

Mobile solutions for food security, adaptation and resilience to climate change

Digital identity

Video

Monday 18 Feb 2019 | Digital Identity | Mobile for Humanitarian Innovation | Video |

Leveraging mobile to enable proof of identification for people affected by humanitarian crises

Gender and inclusivity

Video

Monday 18 Feb 2019 | Mobile for Humanitarian Innovation | Video |

Exploring how mobile-enabled solutions can reduce the gender gap in access to digital humanitarian services and enhance equality and accessibility of assistance for vulnerable segments of the population

Mobile financial services

Video

Monday 18 Feb 2019 | Mobile for Humanitarian Innovation | Video |

Accelerating the provision of mobile financial services to enable digital cash transfers and support the livelihoods and financial empowerment and resilience of disaster-affected populations

Mobile Gender Gap Report 2019 Methodology

Document

Friday 31 May 2019 | Connected Women | Digital Inclusion for Women | English | Gender | Global | Mobile Internet for Women | Report | Research | Resource |

This document describes the analysis and modelling undertaken for The Mobile Gender Gap Report 2019 as well as highlighting key areas of methodological change year-on-year.

Digital Equity Policy Brief W20 Japan 2019

Document

Thursday 14 Feb 2019 | Accelerating Digital and Financial Inclusion | Connected Women |

The W20, under the Japanese Presidency, presents this policy brief to outline some of the challenges for women’s access and meaningful use of digital technologies, and to provide guidance for coordinated and effective action by the G20.

Overcoming the Know Your Customer hurdle: Innovative solutions for the mobile money sector

Document

Thursday 31 Jan 2019 | Ecosystem payments | English | Financial services products | Global | Mobile Money | Mobile Money Programme | Regulation | Report | Resource | Sub-Saharan Africa |

Like all financial institutions, mobile money providers have a responsibility to identify their customers and understand the risks these customers may pose before providing services.

Grameenphone Krishi Sheba

Document

Monday 31 Jul 2017 | AgriTech |

Grameenphone Bangladesh scale voice-driven agricultural information service GP Krishi Sheba with a traditional value-added service marketing campaign.

Vodafone Ghana Farmer’s Club

Document

Monday 31 Jul 2017 | AgriTech |

Vodafone Ghana make over 100,000 new network acquisitions through their dedicated Farmer's Club SIM with voice-driven content service and call bundle.

Telenor Pakistan Khushaal Zamindar

Document

Monday 31 Jul 2017 | AgriTech |

Telenor Pakistan's voice-based agricultural service, Khushaal Zamindar, goes viral.

Ooredoo Myanmar Site Pyo

Document

Monday 31 Jul 2017 | AgriTech |

Ooredoo Myanmar's agricultural smartphone app, Site Pyo, supports smallholders suffering the effects of climate change.

Airtel Malawi M’chikumbe 212

Document

Monday 31 Jul 2017 | AgriTech |

Airtel Malawi's voice and text-based content service, M'chikumbe, enhances stretched government agricultural extension network.

Dialog Sri Lanka Govi Mithuru

Document

Monday 31 Jul 2017 | AgriTech |

Dialog Sri Lanka reduce farmers' chemical dependency with their highly personalised Govi Mithuru service.

Mobile for Development Utilities Annual Report

Documents

Friday 22 Jul 2016 | Mobile for Development Utilities |

Achieving SDGs 6 and 7: The promise and impact of mobile technology Over the last five years, the Mobile for Development Utilities programme has been supporting partnerships between the mobile industry and utility service ...

W20 Digital Inclusion Background paper

Document

Friday 30 Mar 2018 | Accelerating Digital and Financial Inclusion |

As Topic Chair of the Digital Inclusion workstream within the W20, the GSMA commissioned this background paper which summarises the present situation of the digital divide, describes the challenges involved, and reviews existing ...

Recommendations for action: bridging the gender gap in Internet and broadband access and use

Document

Monday 19 Nov 2018 | Accelerating Digital and Financial Inclusion |

In March 2017, the Broadband Commission for Sustainable Development’s Working Group on the Digital Gender Divide, co-chaired by the GSMA and UNESCO, launched a report that outlines a set of practical actions that stakeholders can take ...

Accelerating digital and Women financial inclusion for women

Document

Monday 19 Nov 2018 | Accelerating Digital and Financial Inclusion |

The gender gap is not going to close on its own. Its root causes are driven by a complex set of social, economic and cultural barriers. These obstacles can only be overcome with targeted intervention by all stakeholders.The GSMA ...

EQUALS Access Coalition Resources

Document

Monday 19 Nov 2018 | Accelerating Digital and Financial Inclusion |

EQUALS, the Global Partnership to Bridge the Digital Gender Divide is a multi-stakeholder initiative that brings together international organizations, the private sector, government agencies, civil society organizations, ...

The CEO of Zanzibar Telecom explains why digital and financial inclusion for women is important

Video

Friday 27 Apr 2018 | Accelerating Digital and Financial Inclusion |

The ITU’s Chief of Strategic Planning and Membership shares her views on the mobile gender gap

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The former Direct General of UNESCO talks about digital and financial inclusion of women

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The CEO of Women’s World Banking shares her views on the importance of financial inclusion of women

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

GSMA’s CEO explains why financial and digital inclusion of women is an important issue

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The Executive Director for UN Women explains why digital inclusion is an important issue for women

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The Executive VP of Millicom explains why digital and financial inclusion of women is important

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The Executive Director of A4AI explains the importance of addressing the mobile gender gap

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

The Chairman of Econet Wireless explains why digital and financial inclusion of women is important

Video

Wednesday 30 May 2018 | Accelerating Digital and Financial Inclusion |

The CCO of Robi Axiata explains why digital and financial inclusion of women is important

Video

Wednesday 30 May 2018 | Accelerating Digital and Financial Inclusion |

The Group CEO of Dialog Axiata explains why digital and financial inclusion of women is important

Video

Monday 30 Apr 2018 | Accelerating Digital and Financial Inclusion |

Connected Society: Delivering digital inclusion for all

Document

Wednesday 30 Jan 2019 | Connected Society | Global | Resource |

The GSMA Connected Society Programme works with the mobile industry and key stakeholders to increase access to and adoption of the mobile internet, focusing on underserved population groups. The unconnected population is ...

Recognising Urban Refugees in Jordan: Opportunities for mobile-enabled identity solutions

Document

Tuesday 22 Jan 2019 | Digital Identity | Jordan | Middle East and North Africa | Mobile for Humanitarian Innovation | Mobile Money | Refugee crisis | Resource |

This report, through an extensive literature review and stakeholder interviews, brings new focus on the complex identity-related challenges faced by urban refugees in Jordan, the tenth largest refugee-hosting nation in the world. ...

Landscaping the digital humanitarian ecosystem

Document

Monday 7 Jan 2019 | English | Global | Mobile for Humanitarian Innovation | Report | Resource |

The GSMA consulted with industry experts across five main thematic areas to better understand the opportunities, benefits and challenges of building a digital ecosystem for humanitarian contexts. These key thematic areas are: - ...

The GSMA mAgri Value Chain Assessment Tool

Presentation

Monday 24 Dec 2018 | AgriTech | Resource | Toolkit |

Digital tools in agriculture have strong potential to generate substantial benefits to agribusinesses in emerging markets, addressing inefficiencies these organisations face when sourcing from smallholder farmers. Digitising ...

Doc990 – Enhancing patient access to healthcare services in Sri Lanka through mobile

Document

Friday 21 Dec 2018 | Asia and Australia | mHealth | Report | Resource | Sri Lanka |

In Sri Lanka, high broadband adoption and smartphone penetration present an opportunity to use mobile app-based services to address some of the country’s challenges with the provision of healthcare. These include rapid growth of the ...

Key Trends from Round 2 of the GSMA Mobile for Humanitarian Innovation Fund

Document

Thursday 20 Dec 2018 | Innovation fund and grants | Mobile for Humanitarian Innovation | Resource |

The GSMA Mobile for Humanitarian Innovation Fund was launched to promote innovation in the use of mobile technology and catalyse shared value partnerships to address humanitarian challenges. This report shares key trends from ...

Start-ups and Mobile in Emerging Markets: Issue 4, Winter 2018

Document

Tuesday 11 Dec 2018 | Content creation and stylisation | Digital Inclusion for Women | East Asia and Pacific | Ecosystem Accelerator | English | Grants | Innovation fund and grants | Mobile access and use | Mobile internet | Product development and product design | Report | Resource | South Asia | State of the industry and trends | Sub-Saharan Africa |

This is the fourth issue of our new publication format, which has been designed to best capture the evolution of a fast-moving space. This publication has a wide range of stakeholders in mind, including: mobile ...

A quick guide to the GSMA Mobile Money Certification

Documents

Thursday 6 Dec 2018 | Digital Inclusion | East Asia and Pacific | Ecosystem payments | English | Europe and Central Asia | Financial services products | Global | Industry assets and standards | Latin America & the Caribbean | Middle East and North Africa | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme | Operational best practices | Policy and regulation | Resource | South Asia | Sub-Saharan Africa |

Read our Quick Guide to the Mobile Money Certification to understand the basics.

Leveraging the Potential of Mobile for Persons with Disabilities

Document

Wednesday 5 Dec 2018 | Assistive Tech | Digital Inclusion | English | Global | Mobile access and use | Mobile for Development | Product development and product design | Resource |

The GSMA is pleased to announce its involvement in the “AT 2030 – Life Changing Assistive Technology for All programme”, funded by DFID, to test new approaches and widen accessibility of Assistive Technology; the GSMA ...

Rural Connectivity Innovation Case Study: Using light sites to drive rural coverage – Huawei RuralStar and MTN Ghana

Document

Tuesday 13 Nov 2018 | Case study | Connected Society | Digital Inclusion | English | Ghana | Mobile access and use | Mobile internet | Resource | Rural network coverage | Sub-Saharan Africa |

Huawei’s RuralStar is a lightweight rural network coverage solution supporting 2G, 3G and 4G connectivity. It has significantly lower CapEx and OpEx compared to a traditional, typical macro-site and can therefore help reduce one of the ...

Access to water and sanitation in emerging markets – the impact of mobile technology

Video

Tuesday 13 Nov 2018 | English | Innovation fund and grants | Mobile access and use | Mobile for Development Utilities | Product development and product design | Resource | Sanitation | South Asia | Sub-Saharan Africa | Video | Water |

In emerging markets, there is a significant gap in access to water and sanitation services. Mobile technology, with its almost ubiquitous presence and coverage is uniquely placed to help address this problem. We spoke to past and ...

Rural Connectivity Innovation Case Study: Cellcard Cambodia and Solar Power

Document

Wednesday 7 Nov 2018 | Affordability and tax | Cambodia | Case study | Connected Society | Digital Inclusion | East Asia and Pacific | Energy | English | Mobile internet | Resilient technology | Resource | Rural network coverage |

In delivering mobile coverage to rural areas, one of the most significant expenses that operators face in providing users with mobile coverage is the cost of powering cell sites. Using a GSMA bespoke evaluation model, this case study ...

Transforming Women’s Lives with Mobile: UNGA Panel

Video

Tuesday 23 Oct 2018 | Connected Women | Digital Identity | Digital Inclusion | Digital Inclusion for Women | Digital literacy | Digital skills | Financial services products | Gender | Industry Purpose | Mobile access and use | Mobile for Development | Mobile Health | Mobile Internet for Women | Mobile literacy | Mobile Money | Mobile Money for Women | Resource | Video |

‘Transforming Women's Lives with Mobile': A Panel Discussion Hosted by the GSMA at UNGA 2018. A conversation with Yasmina McCarty, GSMA; Elisabeth Biering, Telenor; Sanda Ojiambo, Safaricom; and Anna Falth, UN Women, highlighting ...

The IPN Hub: Exploring its utility beyond pay-as-you-go solar

Document

Friday 28 Sep 2018 | Digital Inclusion | Ecosystem payments | Energy | English | Financial services products | Global | Industry assets and standards | Interoperability | Mobile access and use | Mobile for Development Utilities | Mobile Money | Mobile Money Programme | Report | Resource | Rwanda | Sub-Saharan Africa |

The Instant Payment Notification (IPN) Hub is an industry utility created by the GSMA to enable ...

2018 Mobile Money Policy and Regulatory Handbook

Document

Friday 28 Sep 2018 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Mobile access and use | Mobile Money | Mobile Money Programme | Operational best practices | Policy and regulation | Regulation | Resource |

In the Handbook, we explore regulatory challenges that have faced the industry since its inception, and recommend approaches key stakeholders can take towards creating an enabling environment. The Handbook also accounts for recent ...

Webinar – Innovations in Mobile IoT and Big Data for Climate Resilience

Video

Thursday 27 Sep 2018 | AgriTech | Big data | Mobile for Development | Resource | Webinar |

Watch the latest knowledge-sharing webinar from the GSMA mAgri programme. In this webinar we looked at the role of Mobile IoT and Big Data to improve the range of services that strengthen the climate resilience of ...

Spotlight on mobile-enabled microinsurance

Document

Wednesday 26 Sep 2018 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | MNOs' operational and strategic issues | Mobile access and use | Mobile Money | Mobile Money Programme | Report | Research | Resource | State of the industry and trends |

This is the second in a series of insight papers exploring selected topics based on the findings of the 2017 State of the Industry Report on ...

Guidelines on mobile money data protection

Document

Monday 24 Sep 2018 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Guidelines | Mobile access and use | Mobile Money | Mobile Money Programme | Operational best practices | Policy and regulation | Regulation | Resource |

Data protection is critical to ensuring that data is not only fuelling innovation, but also that it is handled in a safe and responsible manner. To that end, mobile operators are building on the technical and compliance capabilities of ...

Beyond the basics: How smartphones will drive future opportunities for the mobile money industry

Document

Wednesday 19 Sep 2018 | Digital Inclusion | East Asia and Pacific | Ecosystem payments | English | Europe and Central Asia | Financial services products | Global | Latin America & the Caribbean | Middle East and North Africa | MNOs' operational and strategic issues | Mobile access and use | Mobile Money | Mobile Money Programme | Report | Research | Resource | Social impact and behavioural change | South Asia | State of the industry and trends | Sub-Saharan Africa | User insights and data |

Technology is changing the way we access a range of products and services, from viewing digital content to paying for goods and services via our mobile phones. The proliferation of mobile internet and smartphone access in emerging ...

State of Mobile Internet Connectivity 2018

Documents

Monday 3 Sep 2018 | Affordability and tax | Connected Society | Digital Inclusion | Digital Inclusion for Women | Digital literacy | Digital skills | East Asia and Pacific | English | Europe and Central Asia | Gender | Global | Latin America & the Caribbean | Local content | Middle East and North Africa | Mobile access and use | Mobile internet | Mobile Internet for Women | Mobile literacy | Policy and regulation | Report | Resource | Rural network coverage | Social impact and behavioural change | South Asia | State of the industry and trends | Sub-Saharan Africa | User insights and data |

At the end of 2017, 3.3 billion people were connected to the mobile internet, representing an increase of almost 300 million compared to the previous year. However, more than 4 billion people still remain offline and 1 billion of these ...

The GSMA’s Gender Analysis and Identification Toolkit (GAIT)

Document

Friday 31 Aug 2018 | Bangladesh | Big data | Business model | Case study | Connected Women | Digital Inclusion | Digital Inclusion for Women | English | Gender | Global | Mobile Money for Women | Operational best practices | Resource | Toolkit |

The GSMA's Gender Analysis and Identification Toolkit (GAIT) addresses an issue many mobile operators face: the absence of reliable gender-disaggregated data on mobile ownership and usage. This information gap is an important one to ...

Orange Group’s Patrick Roussell: What is the GSMA Mobile Money Certification?

Video

Wednesday 29 Aug 2018 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Industry assets and standards | Interoperability | Mobile access and use | Mobile Money | Mobile Money Programme | Operational best practices | Pakistan | Product development and product design | Resource | Sub-Saharan Africa | Tanzania |

In this video series we hear from certified providers on what the GSMA Mobile Money Certification is, the Certification ...

Key trends in mobile-enabled water services: What’s working and what’s next

Document

Friday 24 Aug 2018 | English | Innovation fund and grants | MNOs' operational and strategic issues | Mobile access and use | Mobile for Development Utilities | Mobile Money | Mobile Money Programme | Product development and product design | Research | Resource | South Asia | State of the industry and trends | Sub-Saharan Africa | User insights and data | Water |

The business models in mobile-enabled water services are fast evolving towards a promising future. Through mobile payments and machine to machine (M2M) connectivity, water service providers and utilities are beginning to optimise costs ...

UNCDF’s Tillman Bruett on international remittances via mobile money

Video

Thursday 16 Aug 2018 | Digital Inclusion | Ecosystem payments | El Salvador | English | Financial services products | Global | international remittances | International remittances | Mobile for Development | Mobile Money | Mobile Money for Women | Mobile Money Programme | Resource | Social impact and behavioural change | Sub-Saharan Africa | Tanzania | Video |

Tillman Bruett discusses the transformative impact of mobile money-enabled international remittances for low-income people, and the importance of industry collaboration for finding solutions to know your customer (KYC) challenges.

Mobile money app security best practices

Document

Tuesday 7 Aug 2018 | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Guidelines | MNOs' operational and strategic issues | Mobile access and use | Mobile internet | Mobile Money | Mobile Money Programme | Operational best practices | Resource |

Smartphone penetration is on the rise in emerging markets with 73% of mobile money providers offering services through smartphone apps. This rise can dramatically enhance the mobile money value proposition and a coordinated industry ...

Start-ups and Mobile in Emerging Markets: Issue 3, Summer 2018

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Friday 3 Aug 2018 | Content creation and stylization | Ecosystem Accelerator | Energy | English | Innovation fund and grants | Mobile access and use | Product development and product design | Report | Resource | South Asia | State of the industry and trends | Sub-Saharan Africa | User insights and data |

This is the third issue of our new publication format, which has been designed to best capture the evolution of a fast-moving space. This publication has a wide range of stakeholders in mind, including: mobile ...

Roadmap for Digital Birth Registration: Identity for every child through the power of mobile

Document

Friday 3 Aug 2018 | Digital Identity | Global | Infographic | Resource |

This 6-page document provides an overview of the 

Innovative mobile digital identity solutions: Financial inclusion and Birth Registration

Documents

Wednesday 18 Jul 2018 | Case study | Digital Identity | Ecosystem payments | English | Financial services products | Latin America & the Caribbean | Mobile Money | Mobile Money Programme | Regulation | Resource | Sub-Saharan Africa |

This case study looks at two start-ups that are using mobile technology to establish functional and foundational identities in the Caribbean and Burkina Faso, and looks at how those could be developed to provide people with further ...

Triggering mobile internet use in Côte d’Ivoire and Tanzania

Document

Friday 13 Jul 2018 | Affordability and tax | Connected Society | Connected Women | Cote d'Ivoire | Digital Inclusion | Digital Inclusion for Women | Digital literacy | Digital skills | Gender | Mobile access and use | Mobile internet | Mobile Internet for Women | Mobile literacy | Report | Research | Resource | Sub-Saharan Africa | Tanzania | User insights and data |

Sub-Saharan Africa has the lowest level of mobile broadband coverage in the world; only 63% of the region’s population lived within reach of a 3G network at the end of 2017. It also has the lowest level of mobile internet penetration ...

Mezzanine’s Stock Visibility Solution

Document

Wednesday 11 Jul 2018 | English | mHealth | Nigeria | Resource | South Africa | Sub-Saharan Africa | Zambia |

In Sub-Saharan Africa (SSA), inefficient supply chain management can lead to stockouts of medicine at public health facilities, complicating the treatment and management of a range of diseases. Poor and rural communities that depend on ...

Prerequisites to digitising the agricultural last mile

Document

Friday 6 Jul 2018 | AgriTech | Resource | Toolkit |

The digitisation of agricultural value chains is an emerging opportunity in developing countries. Mobile-based enterprise solutions for the agricultural last mile might include mobile money payments to help agribusinesses digitise the ...

Distribution 2.0: The future of mobile money agent distribution networks

Document

Thursday 5 Jul 2018 | Case study | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | MNOs' operational and strategic issues | Mobile access and use | Mobile Money | Mobile Money Programme | Report | Resource | Sub-Saharan Africa |

Mobile money agents are a crucial asset for mobile money providers and have been key to the growth of the industry over the last decade. In December 2017, there were over 2.9 million active agents and 690 million registered customer ...

GSMA Mobile Money celebrates the International Day of Family Remittances

Video

Friday 15 Jun 2018 | Blog | Digital Inclusion | Digital literacy | Ecosystem payments | English | Financial services products | Global | international remittances | International remittances | Mobile access and use | Mobile for Development | Mobile Money | Mobile Money Programme | Resource |

International remittances play a critical role in sustaining the livelihoods of those living in poverty and fragile states. At more than three times the size of official development assistance (ODA), and

Webinar – Creating mobile health solutions for behaviour change

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Tuesday 5 Jun 2018 | Case study | English | mHealth | Resource | Sub-Saharan Africa | Video | Webinar |

For the last four years, the GSMA mHealth programme, under the mNutrition Initiative funded by UK aid, has been working with mobile operators and other mobile and health sector stakeholders to support the launch and scale of mobile ...

A toolkit for researching women’s internet access and use

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Wednesday 23 May 2018 | Case study | Connected Women | English | Global | Research | Resource |

While an increasing number of people are now using the internet, the lack of comparable and accurate gender disaggregated data obscures the true extent of the differences in access to, and use of the internet between men and women. ...

Changing lives through mobile-enabled, solar-powered irrigation in Kenya – SunCulture

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Monday 21 May 2018 | Business model | Energy | English | Innovation fund and grants | Kenya | Mobile access and use | Mobile for Development Utilities | Product development and product design | Resource | Sub-Saharan Africa | Video | Water |

In 2015, the GSMA Mobile for Development Utilities programme awarded SunCulture a grant to design and scale solar-powered irrigation systems that make it cheaper and easier for farmers in Kenya to grow high-value fresh fruits and ...

GSMA PathFinder: Solving provider look-ups to enable mobile money interoperability

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Wednesday 16 May 2018 | Case study | Digital Inclusion | Ecosystem payments | English | Financial services products | Global | Industry assets and standards | international remittances | Interoperability | Mobile for Development | Mobile Money | Mobile Money Programme | Report | Resource | Sub-Saharan Africa |

Mobile money services are now widespread – as of the end of 2017, there were 276 deployments in 90 markets globally. As mobile money services mature, there is growing demand for interoperability both with other mobile money services, ...

Competing with informal channels to accelerate the digitisation of remittances

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Tuesday 8 May 2018 | Digital Inclusion | Digital Inclusion for Women | Ecosystem payments | English | Financial services products | Global | Infographic | international remittances | International remittances | Interoperability | Mobile access and use | Mobile Money | Mobile Money Programme | Report | Research | Resource |

International remittances provide the most tangible link between migration and development. At more than three times the size of official development assistance, remittances are a lifeline for many people in developing countries. In ...

Introducing the Mobile Internet Skills Training Toolkit: A guide for training people in basic mobile internet skills

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Thursday 3 May 2018 | Connected Society | English | Global | Resource |

The Mobile Internet Skills Training Toolkit (MISTT) is a toolkit for organisation who want to introduce the mobile internet to first time smartphone users. It takes trainees from basic communication skills, through to more complex ...