Mobile for Development Resources

Using Mobile Technology to Improve Remittances to the Pacific

This report explores the landscape of cross-border remittances in a number of PICs. It draws on lessons from other regions to understand mobile technology's potential in promoting accessible and affordable remittances in the Pacific region.

Webinar – Mobile money profitability: Exploring current & future business models

Video

Watch the video and learn from the GSMA and BFA Global about the case and timeliness for a transition to a more resilient ecosystem-centric profitability model.

Webinar on demand:
Mobile money: Thriving in a year of global upheaval

Video

This year’s State of the Industry Report on Mobile Money looks at how the industry has embraced disruption and built resilience in the face of the COVID-19 pandemic. Mobile money services across Africa, Asia, Latin America and the Caribbean, and the ...

The GSMA Mobile Money API as an enabler for Sustainable Development Goals

Document

Mobile money is a rapidly growing sector of the financial services industry across developing markets, reaching many people who do not have access to other financial services.

GSMA Mobile Money API Compliance Verification Service brochure

Document

The GSMA Mobile Money API Compliance Verification Service is designed to support mobile money providers and third-party service providers who wish to comply with the harmonised industry specification on best practice in design and security.

Profitability 2.0: Ecosystem-driven business modelling and the future of mobile money margins

Document

This report demonstrates the case and timeliness for a transition to a more resilient ecosystem-centric profitability model through three stages and formulates key recommendations on opportunities and risk mitigation.

State of the Industry Report on Mobile Money 2021

Document

When the COVID-19 pandemic took hold in early 2020, it quickly became clear that mobile money would have a significant role to play in delivering vital financial support and providing safe, no-contact ways to pay for food, electricity ...

Assessing mobile money consumer trends in the wake of the COVID-19 pandemic

Document

This report identifies key demand-side trends on general and COVID-19-specific mobile money awareness and adoption and usage levels, including its impact on the diversification of use cases, frequency of transactions and agent interactions.

Are the effects of mobile money regulation gender neutral?

Document

This policy note discusses the main findings of new GSMA research on the relationship between mobile money regulation and usage. The analysis combines data from the Mobile Money Regulatory Index and the Global Findex Database 2017 and ...

How mobile money is scaling international remittances and fostering financial resilience: Learnings from Valyou Malaysia

Document

Case study: In a three-year pilot between 2017 and 2020, mobile money provider Valyou trialled and expanded an app-based international remittance service tailored to migrant work.

Mobile money: Regional deep-dives in Africa, Asia and Latin America & the Caribbean

Document

The global mobile money industry 2019 marked a major milestone for the mobile money industry: the number of registered mobile money accounts surpassed one billion. Reaching the one billion mark is a tremendous achievement for ...

New perspectives: How COVID-19 has shifted sustainability priorities in the mobile sector

Document

The COVID-19 pandemic has brought with it an unprecedented human and economic crisis, affecting all corners of the world. As governments have grappled with responding to the rapidly evolving crisis, the role and expectations on private ...

The Value of Open APIs to Grow the Mobile Money Ecosystem

Video

Mobile money continues to grow across Asia Pacific, having surpassed 473 million accounts in 2019. Ecosystem development remains a top priority for mobile money providers in the region. By providing easily accessible APIs, providers can enable seamless ...

The state of mobile money in Asia

Video

Explore the state of the mobile money industry in Asia.

Digital Literacy Training Guide

Document

The purpose of this guide is to prepare mobile money agents and digital literacy change agents to educate people in their communities about the benefits of mobile money services and how to use them.

Webinar on demand:
Beyond one billion: Exploring the state of mobile money in Africa

Video

As part of Financial Inclusion Week, we hosted a webinar to deep dive into Africa’s core mobile money trends over the past year. Watch now to hear the team behind the State of the Industry Report on Mobile Money 2019 uncover the key findings.

Mobile money in the time of a crisis: Interview with the World Food Programme

Video

As part of the Mobile Money Leadership Forum at GSMA Thrive Africa, we asked Enrica Porcari, Chief Information Officer at the World Food Programme, for her perspectives on the unique role of mobile money in humanitarian contexts during a crisis.

Mobile money in the time of a crisis: Interviews with Orange Money Senegal and Irembo

Video

As part of the Mobile Money Leadership Forum at GSMA Thrive Africa, we spoke to Ramatoulaye A. Diallo, CEO of Orange Mobile Financial Services Senegal and Faith Keza, CEO of Irembo, about the unique role of mobile money during the COVID-19 crisis.

Interviews with MTN Group, KaiOs, GoPay and the Bill & Melinda Gates Foundation

Videos

Interviews with MTN Group, KaiOs, GoPay and the Bill & Melinda Gates Foundation on the transformative potential of technological innovation, particularly during the COVID-19 pandemic.

Digitalising person-to-government payments

Document

Mobile technology plays a key role in the digital transformation of governments, enabling efficient delivery of government services and improved access for citizens and businesses. Digitalisation makes government services and payments ...

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