Mobile for Development Resources

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The case for interoperability: Assessing the value that the interconnection of mobile money services would create for customers and operators

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Thursday 23 Feb 2012 | Case study | English | French | Global | Industry assets and standards | Interoperability | Mobile Money | Mobile Money Programme | Research | Resource | Spanish |

In this article, we ask whether there is a case for interconnecting mobile money services. To answer the question, we start by evaluating the extent to which customers are likely to value the ability to transact across ...

Branchless and Mobile Banking Solutions for the Poor: A Survey of the Literature

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Thursday 2 Feb 2012 | English | Financial services products | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Operational best practices | Research | Resource |

Reviews the emerging literature on the definitions and model taxonomies employed in mobile banking; the status and drivers of global adoption of these schemes; the take-up and usage patterns of customers and their socio-economic ...

Mobile Money in Latin America A case study of Tigo Paraguay

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Tuesday 19 Jul 2011 | Case studies | Case study | English | Latin America & the Caribbean | Mobile Money | Mobile Money Programme | Operational best practices | Paraguay | Resource | Spanish |

This case study provides a summary of the Paraguayan mobile financial ecosystem, highlighting the favourable conditions which have contributed to the development of Mobile Money. Download:

MMU 2011 Annual Report

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Sunday 10 Jul 2011 | English | Financial services products | Global | Global and regional studies | Mobile Money | Mobile Money Programme | Operational best practices | Research | Resource |

Download: English

Mobile Money Definitions

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Friday 1 Apr 2011 | English | French | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Operational best practices | Resource | Spanish | Toolkit |

Download: French |

Driving customer usage of mobile money for the unbanked

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Monday 7 Mar 2011 | English | French | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Operational best practices | Research | Resource | Spanish |

Download: English |

Mapping and Effectively Structuring Operator-Bank Relationships to Offer Mobile Money for the Unbanked

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Monday 7 Mar 2011 | English | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Operational best practices | Research | Resource |

This publication introduces the idea of the "business owner”: the bank, operator, or third party that assumes the bulk of the financial risk of offering a mobile money service. The business owner ...

Regulatory Impact on Business Model Choice

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Friday 11 Feb 2011 | English | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Policy and regulation | Research | Resource |

Gives an overview of which business models are a given option for the individual mobile operator depending on the regulatory situation in the country of interest. Download:

Building, Incentivising and Managing a Network of Mobile Money Agents: A Handbook for Mobile Network Operators

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Thursday 10 Feb 2011 | English | French | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Operational best practices | Research | Resource | Spanish |

Download: French |

Is there Really any Money in Mobile Money?

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Thursday 9 Dec 2010 | English | French | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Operational best practices | Research | Resource | Spanish |

From Afghanistan to Zambia, mobile network operators (MNOs) in developing countries are launching mobile money services at a rapid pace. Yet while their enthusiasm to enter this business is clear – to date 78 deployments have been ...

Mobile Money: Methodology for Assessing Money Laundering and Terrorist Financing Risks

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Wednesday 16 Jun 2010 | English | French | Global | Mobile Money | Mobile Money Programme | Policy and regulation | Regulation | Research | Resource | Spanish |

Download: French |

International Remittance Service Providers

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Saturday 1 May 2010 | English | Financial services products | Global | International remittances | Mobile Money | Mobile Money Programme | Research | Resource |

An overview of mobile International Remittance Service Provider service offerings. Download:

True Money and M-PESA: Two Unique Paths to Scale (Focus: Thailand and Kenya)

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Tuesday 16 Mar 2010 | Case studies | Case study | East Asia and Pacific | English | Kenya | Mobile Money | Mobile Money Programme | Operational best practices | Resource | Sub-Saharan Africa | Thailand |

Download: English

A closer look at ZAP in East Africa – Bahrain, Kenya, Tanzania, Sierra Leone, Ghana, Niger, Malawi and Uganda

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Tuesday 8 Sep 2009 | Case studies | Case study | English | Mobile Money | Mobile Money Programme | Operational best practices | Resource | Sub-Saharan Africa |

Download: English

Seeking Fertile Grounds for Mobile Money

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Thursday 3 Sep 2009 | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Operational best practices | Resource |

In the wake of mobile money featuring on the cover of The Economist, many are surely asking where the next success story will come from. In this article, Ignacio Mas and Amrik Heyer analyse the environmental dynamics affecting the ...

The GSMA’s Mobile Money Business Model Framework

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Tuesday 1 Sep 2009 | English | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Operational best practices | Research | Resource |

Framework to help MNOs to think through what is required for a successful mobile money deployment – what are the key stages and what do they need to consider in order to achieve success? Download: 

What makes a Successful Mobile Money Implementation? Learnings from M-PESA in Kenya and Tanzania

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Monday 16 Mar 2009 | English | Kenya | Mobile Money | Operational best practices | Research | Resource | Sub-Saharan Africa | Tanzania |

The mobile money community has watched (and compared) the adoption of M-PESA in Kenya and Tanzania with great interest. This publication provides a full comparison of the factors which have impacted adoption rates in the two countries. ...

Mobile Money for the Unbanked Quarterly Report 2009

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Sunday 1 Mar 2009 | English | Global | Global and regional studies | Mobile Money | Mobile Money Programme | Operational best practices | Research | Resource |

Communicates the progress of the GSMA MMU initiative as well as provide significant research into key mobile money issues. Download:

Understanding Financial Regulation And How It Works

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Tuesday 1 Jan 2008 | English | Global | Mobile Money | Mobile Money Programme | Policy and regulation | Regulation | Research | Resource |

Gives an overview of financial regulation AMC/KYC in the context of MMT English