Mobile for Development Resources

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Effective Business Continuity Guidelines for Mobile Network Operators

Document

Tuesday 15 Aug 2017 | Disaster response | English | Global | Guidelines | Mobile for Humanitarian Innovation | Preparedness | Resource |

This Business Continuity Management (BCM) guidance document will assist Mobile Network Operators in fulfilling their business continuity management obligations. The toolkit is aligned with industry standards and the 2016 GSMA Disaster ...

mHealth Design Toolkit – Ten principles to launch, develop and scale mobile health services

Document

Thursday 27 Jul 2017 | Digital literacy | English | Global | mHealth | Mobile access and use | Resource | Toolkit |

The mHealth Design Toolkit is a collection of insights, tools and key principles to increase adoption and customer uptake of mobile health services by involving end-users in the service development process. mHealth services have ...

Mapping the mobile money gender gap: insights from Cote d’Ivoire and Mali

Video

Wednesday 26 Jul 2017 | Case studies | Connected Women | Cote d'Ivoire | Digital literacy | English | Financial inclusion for women | French | Gender | Mali | Mobile access and use | Mobile internet for women | Mobile Money | Mobile Money Programme - filter | Research | Resource | Sub-Saharan Africa | Video |

Despite significant growth in mobile money over the last decade, there are still wide gender gaps in mobile money account ownership and usage. There is valuable data on the gender gap in mobile financial services, but to better target ...

Mobile money and e-commerce: Three areas of partnership in Southeast Asia

Document

Thursday 20 Jul 2017 | Connected Society | East Asia and Pacific | English | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme - filter | Report | Resource | South Asia |

Recently, e-commerce providers have highlighted some of the challenges they face in Southeast Asian markets: cash on delivery payments, limited logistical infrastructure, and a lack of customer trust. Mobile money can support ...

Refugees and Identity: Considerations for Mobile-enabled Registration and Aid Delivery

Document

Thursday 20 Jul 2017 | Digital Identity | English | Global | Iraq | Kenya | Middle East and North Africa | Mobile for Humanitarian Innovation | Report | Resource |

An area of increasing focus is the opportunity for mobile and digital technology to play a role in establishing unique, digital identities for refugees. Innovations in mobile technology have also brought about a shift in the way ...

Social Impact From Rural Connectivity

Video

Wednesday 12 Jul 2017 | Connected Society | Resource | Rural network coverage | Tanzania | Video |

The GSMA has been working with three mobile operators in Tanzania to support the industry to expand commercially sustainable network coverage for mobile internet services to underserved rural populations. In 2017 the project launched ...

Mobile is a Lifeline: Research from Nyarugusu Refugee Camp, Tanzania

Document

Tuesday 11 Jul 2017 | English | Mobile for Humanitarian Innovation | Refugee crisis | Report | Resource | Sub-Saharan Africa | Tanzania |

This report explores the socio-economic impact of connectivity for refugees in a large, rural camp setting in Tanzania. In 2016, Vodacom installed a 3G tower in Nyarugusu refugee camp for the first time, providing an opportunity to ...

Creating scalable, engaging mobile solutions for agriculture

Document

Tuesday 11 Jul 2017 | AgriTech | English | Global | Mobile access and use | Report | Resource | Rural network coverage |

A study of six services in the mAgri mNutrition portfolio For the last three years, the GSMA mAgri programme has been working with six mobile network operators (Airtel Malawi, Dialog Sri Lanka, Grameenphone ...

2016 State of Mobile Money in Sub-Saharan Africa

Document

Monday 10 Jul 2017 | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Presentation | Report | Resource | State of the industry and trends | Sub-Saharan Africa |

This report looks at the growth of mobile money in Sub-Saharan Africa over the last decade. Early success in East Africa has spread to other parts of the region in improving financial inclusion, developing the mobile money ecosystem, ...

Accelerating affordable smartphone ownership in emerging markets

Video

Monday 3 Jul 2017 | Connected Society | Connected Women | Digital literacy | English | Gender | Global | Mobile access and use | Mobile internet for women | Report | Research | Resource |

This is a research study into the smartphone ecosystem landscape and business models that drive affordable smartphone access. It is directed at actors interested in enhancing consumers’ smartphone ownership in emerging markets. ...

Scaling digital health in developing markets

Presentation

Monday 3 Jul 2017 | Digital literacy | English | Latin America & the Caribbean | mHealth | Mobile access and use | Research | Resource | South Asia | Sub-Saharan Africa |

Digital health is taking its first steps in some African, Asian and Latin American markets, with a widespread view that greater use of technology and digital solutions can help address key healthcare issues: expanding healthcare ...

The State of Mobile Data for Social Good Report

Document

Thursday 29 Jun 2017 | Digital Identity | Global | Report | Resource |

This report, which identifies over 200 projects or studies leveraging mobile data for social good, aims to survey the landscape today, assess the current barriers to scale, and make recommendations for a way forward. It details some of ...

Easypaisa: A mobile operator-led solar PAYG model for Pakistan

Document

Monday 19 Jun 2017 | Case studies | Case study | Digital Utilities | Energy | English | Innovation fund and grants | Mobile access and use | Pakistan | Resource | Rural network coverage | South Asia |

In January 2014, Easypaisa was awarded a Seed grant to trial the sale of 125 solar home systems in Pakistan. Easypaisa worked with two vendors for this project, Roshan Energy and Brighterlite Pakistan to test two different PAYG ...

Mobile Money Payment Toolkit for Utility Service Providers

Document

Wednesday 14 Jun 2017 | Digital Utilities | Energy | English | Global | Mobile access and use | partnership-hub | Private-MNO | Resource | Sanitation | Toolkit | Water |

The use of mobile money payment solutions is becoming widespread in utility services, however the integration with mobile money platforms remains a challenge for utility service providers. The Mobile Money Payment Toolkit for ...

Landscape Report: Mobile Money, Humanitarian Cash Transfers and Displaced Populations

Document

Tuesday 23 May 2017 | French | Haiti | Mobile for Humanitarian Innovation | Pakistan | Report | Resource | Rwanda |

Over the past decade, natural disasters and complex emergencies have led to a sharp increase in the need for humanitarian assistance. GSMA data shows that at least 19 markets have more mobile money ...

The IoT development journey for utility enterprises in emerging markets

Document

Monday 22 May 2017 | Digital Utilities | Energy | English | Mobile access and use | Report | Resource | Sanitation | South Asia | Sub-Saharan Africa | Water |

Written in partnership with Eseye Ltd and with the kind review of PortMoni, this report aims to provide a high-level assessment of the stages which innovative enterprises go through when creating new connected utility systems and ...

Opening Doors: A Start-Up’s Guide to Working With Mobile Operators in Emerging Markets

Video

Wednesday 3 May 2017 | Country | Ecosystem Accelerator | English | Global | Programme | Resource | Resource Type | Toolkit | Type | Video |

This guide is aimed at start-ups interested in collaborating with mobile operators in emerging markets. The GSMA Ecosystem ...

Country overview: Côte d’Ivoire

Document

Thursday 27 Apr 2017 | Building the financial ecosystem | Cote d'Ivoire | Digital literacy | English | French | Middle East and North Africa | Mobile access and use | Report | Resource | Video |

Digital technology in Côte d’Ivoire is evolving rapidly, leading to the emergence of new services and applications that are transforming the way people live, work, play and communicate. The large-scale societal adoption and use of ...

Global Mobile Money Dataset

Data

Thursday 27 Apr 2017 | English | Global | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Resource |

The Global Mobile Money Dataset is a MS Excel workbook combining various data sources to enable increased access of mobile money data to support providers and the wider industry in enhancing performance and operational efficiency. The ...

2016 State of Mobile Money in West Africa

Document

Thursday 27 Apr 2017 | Global and regional studies | Mobile Money | Mobile Money Programme - filter | Presentation | Resource | State of the industry and trends | Sub-Saharan Africa |

This report takes a closer look into mobile money in West Africa between 2011 and 2016, in particular the service availability and adoption; an uptick in customers adopting more sophisticated products; and the growth of agent networks ...