Mobile for Development Resources

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Managing disaster response through mobile: Latin America

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Monday 27 Feb 2017 | English | Latin America & the Caribbean | Mobile for Humanitarian Innovation | Report | Resource |

This report provides an overview of the Latin American mobile market, the disaster risk landscape and examples of the innovative solutions being developed by the industry. As well as providing a regional overview, this report focuses ...

New report: Mission Critical Communications

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Monday 27 Feb 2017 | English | Global | Mobile for Humanitarian Innovation | Report | Resource |

This paper introduces eMBMS or LTE-Broadcast by highlighting the commercial benefits of the technology to Mobile Network Operators and most importantly the societal benefits it can deliver via PEWS to people caught up in disaster ...

Humanitarian Connectivity Charter Annual Report 2016

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Thursday 23 Feb 2017 | Disaster response | English | Global | Mobile for Humanitarian Innovation | Report | Resource |

The 2016 Annual Report tells the story of the growth
of the Humanitarian Connectivity Charter from its launch in 2015, to the end of 2016, charting how its footprint has expanded to more than 75 countries, becoming a globally ...

The Importance of mobile for refugees: a landscape of new services and approaches

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Wednesday 1 Feb 2017 | Disaster response | English | Global | Mobile for Humanitarian Innovation | Refugee crisis | Report | Resource | State of the industry and trends |

During 2016 the global refugee crisis continued to grow, with current figures suggesting that more than 65 million people are forcibly displaced, 21.3 million of whom are refugees. This landscaping report provides a snapshot of the ...

Business Continuity Management: Planning for disaster resilience in mobile networks

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Wednesday 4 May 2016 | Disaster response | English | Global | Guidelines | Mobile for Humanitarian Innovation | Preparedness | Report | Resilient technology | Resource |

The Business Continuity Management report aims to highlight the measures undertaken by mobile network operators in order to increase the resilience of their business, of the services they provide and the communities they serve. ...

Partnership Guidelines: Building effective relationships between MNOs and NGOs in complex environments and crises

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Thursday 10 Mar 2016 | English | Global | Mobile for Humanitarian Innovation | Report | Resource |

Mobile Network Operators (MNOs) are increasingly sought as partners to deliver services developed by the humanitarian sector and Non Governmental Organisations (NGOs) in the wake of natural disasters or other humanitarian emergencies. ...

Disaster Response – Nepal Earthquake Response and Recovery Overview

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Thursday 3 Dec 2015 | Case study | Disaster response | English | Mobile for Humanitarian Innovation | Nepal | Resource | South Asia |

This assessment aims to capture some of the key actions taken by GSMA members and their partners responding to the Nepal earthquake in April 2015. It highlights areas of innovation, identifies challenges and gaps and outlines ...

M4D Impact Products & Services Landscape – Quarterly Report

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Tuesday 3 Nov 2015 | Digital Identity | English | Global | Mobile for Humanitarian Innovation | Research | Resource | State of the industry and trends |

Over the last year, we have showcased many new products and services from our M4D Products & Services Tracker. As the number of mobile products and services increases, the opportunity for identity solutions has also ...

Industry Position: Emergency Telecoms Regulation

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Monday 2 Nov 2015 | English | Global | Mobile for Humanitarian Innovation | Policy and regulation | Resource |

This industry position statement outlines guidelines for effective emergency telecommunications regulation. Download -

Preparing for the Unexpected: Ooredoo responds to a Water Crisis in the Maldives

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Tuesday 21 Jul 2015 | Case study | Disaster response | East Asia and Pacific | English | Maldives | Mobile for Humanitarian Innovation | Resource |

On the 4th of December 2014, a fire broke out at the Maldives Water and Sewerage Company Generator Unit located on the island capital Malé resulting in the cutting off of drinking water to over 150,000 people. Whilst government bodies ...

Dewn: Dialog’s Disaster and Emergency Warning Network

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Friday 6 Feb 2015 | Case study | Disaster response | East Asia and Pacific | English | Mobile for Humanitarian Innovation | Preparedness | Resilient technology | Resource | Sri Lanka |

On December 26th 2014, the tenth anniversary of the Indian Ocean Tsunami, Sri Lankan Mobile Network Operator Dialog unveiled version 2 of is Disaster and Emergency Warning Network; DEWN v2. Developed in the aftermath of the 2004 ...

Disaster Response: Mobile Money for the Displaced

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Friday 23 Jan 2015 | Building the financial ecosystem | Disaster response | English | Global | Mobile for Humanitarian Innovation | Preparedness | Research | Resource | Uganda |

Advances in mobile technology have opened up new opportunities, not only for communication, but also for using the mobile handset as a platform for a range of applications. The introduction of data transfer facilities and the rise of ...

Business As Usual: How AT&T deals with Natural Disasters

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Wednesday 14 Jan 2015 | Case study | Disaster response | English | Global | Mobile for Humanitarian Innovation | Preparedness | Resilient technology | Resource | USA |

This case study details the extensive reach and rigorous procedures that make up the Network Disaster Recovery plan of one of the largest telecommunications providers in the USA, AT&T. The report focuses on the work the AT&T ...

Blueprint: Ebola Mobile Response

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Friday 24 Oct 2014 | English | Guidelines | mHealth | Mobile for Humanitarian Innovation | Research | Resource | Sub-Saharan Africa |

The GSMA, through its Mobile for Development mHealth and Disaster Response programmes, has developed the Ebola Mobile Response, comprised of three phases and which is replicable across countries. This document sets out the response in ...

Reconnecting Refugees through Mobile: Refugees United’s Platform and Partnerships

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Wednesday 26 Feb 2014 | Case study | English | Mobile for Humanitarian Innovation | Refugee crisis | Resource | Sub-Saharan Africa |

Mobile Network Operators (MNOs) can contribute to reconnecting separated families across borders and conflict zones and measurably improve the lives of thousands of families by leveraging their scale and access to millions of ...

Mobile Network Restoration & Humanitarian Response: The Vodafone Foundation Instant Network Programme

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Tuesday 25 Feb 2014 | Case study | Disaster response | English | Global | Mobile for Humanitarian Innovation | Preparedness | Resilient technology | Resource |

This case study examines The Vodafone Foundation and its Instant Network programme. The programme provides humanitarian relief through the deployment of a portable cell restoration solution to enable communications in disaster areas to ...

Preparing for Disaster: An Analysis of Turkcell’s Disaster Management System

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Wednesday 22 Jan 2014 | Case study | Disaster response | English | Europe and Central Asia | Mobile for Humanitarian Innovation | Preparedness | Resilient technology | Resource | Turkey |

This case study outlines Turkcell’s motivation for developing comprehensive disaster management plans, and examines the internal policies and systems in place to deal with disasters and the various internal and external stakeholders ...

Disaster Preparedness & Response Workshop: Focus on Earthquakes

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Friday 26 Jul 2013 | Archive | East Asia and Pacific | English | Mobile for Humanitarian Innovation | Presentation | Resource |

GSMA Disaster Response Programme convened Filipino and other regional MNOs with stakeholders from Government, humanitarian and science agencies in a two-day workshop to discuss preparing for earthquakes. This summary provides a ...

Humanitarianism In The Network Age – UN OCHA

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Thursday 16 May 2013 | English | Global | Mobile for Humanitarian Innovation | Research | Resource |

An OCHA Policy and Studies Series. The report imagines how a world of increasingly informed, connected and self-reliant communities will affect the delivery of humanitarian aid. Its conclusions suggest a fundamental shift in power from ...

Towards a Code of Conduct: Guidelines for the Use of SMS in Natural Disasters

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Friday 22 Feb 2013 | Disaster response | English | Global | Guidelines | Mobile for Humanitarian Innovation | Preparedness | Resilient technology | Resource |

This joint effort draws on the wealth of existing expertise across numerous organizations and previous research to codify a series of best conduct practices for the use of SMS in disaster response. This guideline document is a ...