Mobile for Development Resources

Filter

Webinar on demand:
Education For All During COVID-19 and the Promise of EdTech

Video

Tuesday 27 Oct 2020 | Central Insights | Mobile for Development | Resource | Video | Webinar |

COVID-19 has exacerbated an already existing education crisis, where 260 million children and youth globally were unable to attend school before the pandemic. Nations worldwide have endeavoured to set up new education models that could augment ...

Introducing Digital Agriculture Maps: The state of the sector in 2020

Video

Thursday 22 Oct 2020 | AgriTech | Blog | Case studies | English | Global | Global and regional studies | Operational best practices | Product development and product design | Resource | State of the industry and trends | Video |

In this video blog, Daniele Tricarico of the GSMA AgriTech programme presents

Using technology to build resilient health systems in a COVID-19 world

Video

Thursday 1 Oct 2020 | Resource | Thrive Africa Shorts | Video |

In this video, we discuss the important topic of digital technology in building resilient health systems in a COVID-19 world and showcase one of our Ecosystem Accelerator grantees called Kea Medicals, a start-up in the digital health space in Benin.

Erwan Gelebart, CEO, JazzCash

Video

Friday 16 Oct 2020 | Accelerating Digital and Financial Inclusion | Connected Women | Digital Inclusion for Women | English | Financial services products | Gender | Mobile Money for Women | Pakistan | South Asia | Video |

JazzCash initiatives to drive financial inclusion for women: In this interview we hear from Erwan Gelebart, CEO of JazzCash, who tells us why reaching out to women customers is so important. He also discusses how ...

Why are 3.4 billion people still offline?

Video

Thursday 8 Oct 2020 | Connected Society | Resource | Thrive Africa Shorts | Video |

Across the world, four billion people remain offline. Of these, the vast majority – 3.4 billion people – already have access to mobile broadband. Most of the people who are covered but who are not using the internet are in Asia, while ...

Webinar on demand:
Beyond one billion: Exploring the state of mobile money in Africa

Video

Wednesday 14 Oct 2020 | Ecosystem payments | English | Financial services products | Gender | international remittances | Interoperability | Mobile Money | Mobile Money for Women | Policy and regulation | Research | Resource | State of the industry and trends | Webinar |

As part of Financial Inclusion Week, we hosted a webinar to deep dive into Africa’s core mobile money trends over the past year. Watch now to hear the team behind the State of the Industry Report on Mobile Money 2019 uncover the key findings.

Mobile money in the time of a crisis: Interview with the World Food Programme

Video

Wednesday 14 Oct 2020 | Ecosystem payments | English | Financial services products | Global | Mobile for Humanitarian Innovation | Mobile Money | Resource | Video |

As part of the Mobile Money Leadership Forum at GSMA Thrive Africa, we asked Enrica Porcari, Chief Information Officer at the World Food Programme, for her perspectives on the unique role of mobile money in humanitarian contexts during a crisis.

Mobile money in the time of a crisis: Interviews with Orange Money Senegal and Irembo

Video

Wednesday 14 Oct 2020 | Ecosystem payments | English | Financial services products | Mobile Money | Resource | Rwanda | Senegal | Sub-Saharan Africa | Video |

As part of the Mobile Money Leadership Forum at GSMA Thrive Africa, we spoke to Ramatoulaye A. Diallo, CEO of Orange Mobile Financial Services Senegal and Faith Keza, CEO of Irembo, about the unique role of mobile money during the COVID-19 crisis.

Interviews with MTN Group, KaiOs, GoPay and the Bill & Melinda Gates Foundation

Videos

Tuesday 13 Oct 2020 | Ecosystem payments | English | Financial services products | Global | Mobile Money | Mobile Money APIs | Resource | Thrive Africa Shorts | Video |

Interviews with MTN Group, KaiOs, GoPay and the Bill & Melinda Gates Foundation on the transformative potential of technological innovation, particularly during the COVID-19 pandemic.

Digital Utility Solutions for the Urban Poor

Video

Wednesday 30 Sep 2020 | Mobile for Development Utilities | Presentation | Resource | Thrive Africa Side Sessions | Video |

Africa and Asia are urbanising at an unprecedentedly rapid rate accounting for 90 per cent of the world’s urban population growth. The impact of this will be greatest on the urban poor, as the municipal services that are already under pressure are ....

Humanitarian Innovation in Africa: Focus on Resilience to Climate Change

Video

Tuesday 29 Sep 2020 | Mobile for Humanitarian Innovation | Presentation | Resource | Thrive Africa Side Sessions | Video |

Digital technology has the power to help improve the food security and climate change resilience of rural communities. With a spotlight on our Innovation Fund grantees and Strategic Partnerships projects, we demonstrated how and why this topic ...

Co-creating for Accessibility: Inclusive Methodologies for Humanitarian Contexts

Video

Tuesday 29 Sep 2020 | Mobile for Humanitarian Innovation | Presentation | Resource | Thrive Africa Side Sessions | Video |

This session introduced participants to human centred design principles and present research findings from recent research conducted in Nairobi. The goal was to both give practitioners the tools to inclusively engage end users in the design ...

The Future of Pay-as-you-go Partnerships

Video

Thursday 1 Oct 2020 | Mobile for Development Utilities | Presentation | Resource | Thrive Africa Side Sessions | Video |

The mobile industry and pay-as-you-go (PAYG) solar companies are natural allies. Recent GSMA research demonstrates that mobile operators gain significant commercial value through these partnerships while enabling them to become a central part of their ...

Empowering Women and Girls: Understanding and Addressing the Gender Gap in Official Identification

Video

Wednesday 30 Sep 2020 | Digital Identity | Presentation | Resource | Thrive Africa Side Sessions | Video |

The coronavirus pandemic and remote identity-verification challenges have highlighted how a lack of Digital Identity is having a detrimental impact on the ability of vulnerable populations to access life-enhancing mobile services in their own name.

The Humanitarian Connectivity Charter: Partnerships in Crisis

Video

Wednesday 30 Sep 2020 | Mobile for Humanitarian Innovation | Presentation | Resource | Thrive Africa Side Sessions | Video |

This session shared lessons from Humanitarian Connectivity Charter signatories on how they’ve successfully partnered with humanitarians to provide support during times of crisis.

Breaking Down the Barriers for People with Disabilities through Innovation in Africa

Video

Wednesday 30 Sep 2020 | Assistive Tech | Presentation | Resource | Thrive Africa Side Sessions | Video |

During this interactive session, hosted by GSMA’s Assistive Tech team, we shared insights on the mobile disability gap, including findings from our gender and disability research, and lessons learnt from the innovation landscape.

Using Mobile Big Data Analytics to Combat Global Challenges including COVID-19

Video

Wednesday 30 Sep 2020 | Presentation | Resource | Thrive Africa Side Sessions | Video |

With the COVID-19 pandemic spreading across the globe, governments seek innovative and dynamic solutions to make the right decisions at the right time, both to save lives and minimise the long-term impact on the economy. Beyond providing connectivity ...

Digital Protection in the Design and Delivery of Digital Humanitarian Assistance

Video

Wednesday 30 Sep 2020 | Mobile for Humanitarian Innovation | Presentation | Resource | Thrive Africa Side Sessions | Video |

As the number of vulnerable populations that require humanitarian assistance rises, in both protracted conditions and sudden onset emergencies like COVID-19, there is a need to ensure that mobile and digital solutions do not exacerbate existing ...

Reaching Women at Scale to Accelerate Digital and Financial Inclusion

Video

Wednesday 30 Sep 2020 | Connected Women | Presentation | Resource | Thrive Africa Side Sessions | Video |

This year marks 10 years since the launch of the GSMA Connected Women Programme. Learn more about how to realise the significant commercial and social opportunity of greater digital and financial inclusion for women in Africa, and hear from our mobile ...

Africa’s Transition to Green Energy for Off-Grid Mobile Base Stations

Video

Tuesday 29 Sep 2020 | CleanTech | Presentation | Resource | Thrive Africa Side Sessions | Video |

During this session, hosted by GSMA’s CleanTech team, we will present insights from recently conducted research in green energy and highlight opportunities for the mobile industry to support the transition to more sustainable and circular business models.

Accelerate Africa Pitching Session: Unlocking Sustainability for Start-ups in Africa

Video

Tuesday 29 Sep 2020 | Ecosystem Accelerator | Presentation | Resource | Thrive Africa Side Sessions | Video |

Accelerate Africa Pitching Competition is the start-up competition of Thrive Africa 2020. Focused on unlocking sustainability and innovative solutions from African start-ups. This exciting session included carefully pre-selected start-ups who ...

Transforming Agriculture in Africa: Digital Innovations in Action

Video

Tuesday 29 Sep 2020 | AgriTech | Presentation | Resource | Thrive Africa Side Sessions | Video |

We explored the exciting trends in the digitisation of Africa’s agriculture sector. This session brought together regional AgriTech practitioners and experts who showcased and discussed digital agriculture projects, from climate smart advisories to ...

Accelerating Digital Inclusion

Video

Tuesday 29 Sep 2020 | Connected Society | Presentation | Resource | Thrive Africa Side Sessions | Video |

This interactive session discussed the state of mobile connectivity, together with key barriers and opportunities for accelerating digital inclusion in Africa. We shared our latest data and insights on mobile internet coverage and adoption in Africa ...

Mobile Money Leadership Forum: Building a Resilient Future Through Mobile Money

Video

Thursday 1 Oct 2020 | Presentation | Resource | Thrive Africa Main Stage | Video |

Over the past year, the growth of the mobile money industry has been unprecedented, reaching over one billion mobile money accounts around the world. Sub-Saharan Africa remains the enduring epicentre of mobile money, adding over 50 million new ...

One People One Purpose

Video

Wednesday 30 Sep 2020 | Presentation | Resource | Thrive Africa Main Stage | Video |

Mobile technology is a key tool to protect our planet and empower people across the globe on our path to achieve the UN Sustainable Development Goals. This theme explored how both public and private sectors collaborate with mobile to serve climate ...

Accelerate Africa

Video

Tuesday 29 Sep 2020 | Presentation | Resource | Thrive Africa Main Stage | Video |

African start-ups raised $2.02 billion in funding in 2019, a 74 per cent year on year growth (Partech). Ecosystem acceleration is key to strengthening the entrepreneurship in Africa and holds the answer to mass youth job creation.

Vodafone Ghana: Driving digital inclusion of people with disabilities

Video

Thursday 8 Oct 2020 | Assistive Tech | Digital Inclusion | Resource | Thrive Africa Shorts | Video |

Naa Andrews from Vodafone Ghana discusses promoting digital inclusion for all and their Super Care product for people with hearing and speech impairments.

Boosting climate resilience for smallholder farmers in the face of growing climate challenges

Video

Thursday 8 Oct 2020 | AgriTech | Resource | Thrive Africa Shorts | Video |

Climate change continues to stress the global food system with increased climate variability and extremes in temperature and rainfall. As shifting seasonal patterns make climate risks less predictable, and the increased intensity of ...

Changing the agri-investment landscape in Africa

Video

Thursday 8 Oct 2020 | AgriTech | Resource | Thrive Africa Shorts | Video |

Despite the increased availability of investor capital supporting start-ups in Sub-Saharan Africa, funding remains a major challenge for the agritech sector. In 2019, African agritech start-ups only raised around 4 per cent of all the ...

Building resilience in agricultural value chains in the COVID-19 era

Video

Thursday 8 Oct 2020 | AgriTech | Resource | Thrive Africa Shorts | Video |

Disruptions to demand and distribution in food and input supply chains caused by the Covid-19 pandemic has exacerbated existing systemic challenges faced by all actors in agricultural value chains. Agribusinesses are adapting existing ...

Digital dividends in natural resource management: Why is digital technology vital to conservation in African Parks?

Video

Thursday 8 Oct 2020 | CleanTech | Digital Dividend | Resource | Thrive Africa Shorts | Video |

Learn how organisations like African Parks are using digital technology to restore ecosystems and fight climate change.

The future of mobility for the visually impaired

Video

Thursday 8 Oct 2020 | Assistive Tech | Digital Inclusion | Resource | Thrive Africa Shorts | Video |

Brian Mwenda from HopeTech+ discusses alternatives to the white cane and improving mobility for the visually impaired through Sixth Sense; a hand-held assistive tech device that aids walking and enables freedom and independence.

GSMA Ecosystem Accelerator Innovation Fund: Insights from our African start-ups

Video

Thursday 8 Oct 2020 | Ecosystem Accelerator | Resource | Thrive Africa Shorts | Video |

The GSMA Ecosystem Accelerator Innovation Fund has provided three rounds of funding to 34 start-ups across Africa and Asia Pacific. Their work covers multiple sectors, including HealthTech, CivicTech, EdTech and more and has delivered ...

The transformational role of mobile for the water sector

Video

Thursday 8 Oct 2020 | Mobile for Development Utilities | Resource | Thrive Africa Shorts | Video | Water |

The Mobile for Development Utilities programme has been supporting innovation to improve utility services across Asia and Africa for the last seven years. We’d like to share with you some of the work, impact and achievements that our ...

The transformational role of mobile for the energy sector

Video

Thursday 8 Oct 2020 | Mobile for Development Utilities | Resource | Thrive Africa Shorts | Video |

The Mobile for Development Utilities programme has been supporting innovation to improve utility services across Asia and Africa for the last seven years. We’d like to share with you some of the work, impact and achievements that our ...

Accelerating digital inclusion for people experiencing homelessness

Video

Friday 27 Mar 2020 | Case studies | Case study | Digital Equity | Digital Inclusion | Digital Inclusion for Women | English | Local content | Mobile access and use | Mobile internet | Research | USA | Video |

Our latest research aims to better understand the potential impact of mobile as a solution for increasing digital inclusion for one of the most underserved groups in high GDP contexts - people experiencing homelessness. To achieve ...

The State of Mobile Internet Connectivity in Sub-Saharan Africa

Video

Wednesday 7 Oct 2020 | Connected Society | Digital Inclusion | English | Mobile access and use | Mobile internet | Presentation | Report | Research | Resource | Sub-Saharan Africa | Thrive Africa Shorts |

In this video, Anne Delaporte, Senior Insights Manager of Connected Society, and Federico Agnoletto, Senior Economist of GSMA Intelligence, present the key findings of the

A Discussion with Android on Enhancing Digital Skills in Africa

Video

Wednesday 7 Oct 2020 | Connected Society | Digital Inclusion | Digital literacy | Digital skills | English | Mobile internet | Mobile literacy | Presentation | Resource | Sub-Saharan Africa | Thrive Africa Shorts | Video |

In this video we hear from Jonathan Bordage, Market Engagement Manager of Connected Society as he talks about the key barriers to mobile internet adoption and explains how the GSMA Mobile Internet Skills Training Toolkit (MISTT) helps ...

Mobile Gender Gap 2020 – Africa in Focus

Video

Friday 2 Oct 2020 | Connected Women | Digital Inclusion for Women | English | Gender | Mobile Internet for Women | Mobile Money for Women | Resource | Sub-Saharan Africa | Thrive Africa Shorts | Video |

The Mobile Gender Gap Report 2020 examines how the mobile gender gap is changing quickly in low- and middle-income countries, revealing how the main factors preventing women’s equal mobile ...

Jacqueline Ikwabe, Business Development Manager, Financial Services, Vodacom Tanzania

Video

Friday 2 Oct 2020 | Accelerating Digital and Financial Inclusion | Connected Women | Digital Inclusion for Women | English | Financial services products | Gender | Mobile Money for Women | Sub-Saharan Africa | Tanzania | Thrive Africa Shorts | Video |

M-Koba: Innovating to Digitise Group Savings in Tanzania:  The GSMA Connected Women team met with Jacqueline Ikwabe, Business Development Manager, Financial Services of Vodacom Tanzania, who shares why financial ...

Digital Agriculture Maps

Document

Tuesday 29 Sep 2020 | AgriTech | Business model | East Asia and Pacific | Financial services products | Global | Global and regional studies | Latin America & the Caribbean | Operational best practices | Product development and product design | Report | Resource | South Asia | State of the industry and trends | Sub-Saharan Africa |

This report on the key trends in digital agriculture, produced in collaboration with IDH Farmfit, offers a snapshot into the digital agriculture landscape in Low and Middle-Income Countries (LMICs).

Education For All in the Time of COVID-19: How EdTech can be Part of the Solution

Document

Tuesday 29 Sep 2020 | Central Insights | Report |

COVID-19 has magnified an education crisis in low- and middle-income countries (LMICs). This exacerbates the existing challenges in the education system that suffers from infrastructure barriers, low ...

Exploring the state of mobile money in Africa

Video

Tuesday 29 Sep 2020 | Ecosystem payments | Financial services products | Interoperability | Resource | State of the industry and trends | Video |

A regional Africa-cut of the State of the Industry Report on Mobile Money 2019, showcasing the highlights from the mobile money industry across Africa.

Benin’s Digital Health ID

Document

Tuesday 29 Sep 2020 | Benin | Case studies | Case study | Digital Identity | English | Mobile access and use | Mobile Health | Regulation | Resource | Sub-Saharan Africa |

A digital health ID is a form of identity stored on a mobile phone used specifically to access health services and medical records. It is a means to improve the quality of healthcare, expand patient access to ...

Renewable Energy for Mobile Towers: Opportunities for low- and middle-income countries

Document

Monday 28 Sep 2020 | CleanTech | East Asia and Pacific | Energy | Research | South Asia | Sub-Saharan Africa |

In this report, we examine the scale of the off-grid and bad-grid challenge in LMICs, and evaluate how the renewable energy landscape has changed.

The State of Mobile Internet Connectivity Report 2020

Document

Tuesday 22 Sep 2020 | Connected Society | English | Global | Mobile internet | Report | Research | Resource | State of the industry and trends |

Almost half of the world’s population are now using mobile internet. This Connected Society flagship report provides a comprehensive overview of the trends in global connectivity to inform progress towards closing the coverage and usage gaps.

Mobile for Humanitarian Innovation Podcast – Episode 9:
Adopting New Technologies

Video

Wednesday 9 Sep 2020 | Mobile for Humanitarian Innovation | Video |

In Episode 9, Jaki Mebur (Market Engagement Manager at GSMA), Hamse Koshin (MEAL Specialist at Care International Somalia and Somaliland) and Ali Bosir (Head of Business Development at Telesom Somaliland) ...

Webinar on demand:
Beyond one billion: Exploring Asia’s mobile money landscape

Video

Thursday 10 Sep 2020 | East Asia and Pacific | Ecosystem payments | Financial services products | Mobile Money | Research | South Asia | State of the industry and trends | Webinar |

Hear from the team behind the State of the Industry Report on Mobile Money 2019 to uncover the key findings of Asia’s mobile money landscape.

Videocast: The many paths to mobile money interoperability: Selecting the right model for your market

Video

Thursday 6 Aug 2020 | Ecosystem payments | Financial services products | Global | Interoperability | Mobile for Development | Mobile Money | Research | Resource | Video |

A short videocast exploring the key findings and insights from the report 'There are many paths to mobile money interoperability: Selecting the right model for your market.'

QR Code Merchant Payments. A growth opportunity for mobile money providers

Document

Thursday 1 Oct 2020 | Accelerating Digital and Financial Inclusion | Interoperability | Middle East and North Africa | Mobile access and use | Mobile for Development | Mobile Money | Programme | Report | Resource Type | Sub-Saharan Africa | Type |

QR code payments are enjoying significant but fragmented global growth, often competing with long-established payment methods, such as card payments. This report looks at some of the most successful schemes around the world and why they are successful.

Why is there a need for the GSMA Mobile Money API Specification? A comparison with other industry standards

Document

Thursday 30 Jul 2020 | Ecosystem payments | English | Financial services products | Industry assets and standards | Mobile Money | Mobile Money APIs | Mobile Money Programme |

This paper examines the different approaches mobile money providers could potentially use to deliver open APIs, and outlines the findings of analysis undertaken on the scope of the existing API standards and APIs, and how they compare with the GSMA API.

Mobile for Humanitarian Innovation Podcast – Episode 8:
Human-Centred Design

Video

Thursday 30 Jul 2020 | Kenya | Mobile for Humanitarian Innovation | Resource | Video |

In Episode 8, Zoe Hamilton (Insights Manager at GSMA), Mark Kamau (Head User Experience Designer at BRCK) and Aline Alonso (Design Researcher at Butterfly Works) discuss methodologies for inclusivity in humanitarian assistance. Specifically, the panel disc

Opportunities for digital assistive technology innovations in Africa and Asia

Document

Monday 27 Jul 2020 | Assistive Tech | Innovation fund and grants | Middle East and North Africa | Product development and product design | Report | South Asia | Sub-Saharan Africa |

Digital assistive technologies (ATs), particularly mobile-based ATs, have the potential to be a valuable and cost-effective tool for persons with disabilities. To realise this opportunity there is a need for locally relevant digital ...

The digital lives of refugees and Kenyans with disabilities in Nairobi: A human-centred design approach to identifying mobile-enabled opportunities

Document

Monday 27 Jul 2020 | Assistive Tech | English | Kenya | Mobile for Humanitarian Innovation | Refugee crisis | Report | Research | Sub-Saharan Africa |

This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.

Human-centred design in humanitarian settings: Methodologies for inclusivity

Document

Monday 27 Jul 2020 | English | Kenya | Mobile for Humanitarian Innovation | Refugee crisis | Report | Research | Sub-Saharan Africa |

This report documents the human-centred design process used in a project conducted in 2020 in Nairobi, Kenya.

GSMA Mobile Internet Skills Training Toolkit: A guide for training people in basic mobile internet skills

Document

Monday 27 Jul 2020 | Connected Society | English | Global | Resource |

The GSMA Mobile Internet Skills Training Toolkit (MISTT) uses a ‘train the trainer’ approach to teach people basic mobile internet skills. The MISTT consists of short lessons in PDF format that can be easily adapted to local needs and languages.

The GSMA Mobile Money API: Building seamless integrations

Video

Friday 24 Jul 2020 | Ecosystem payments | English | Financial services products | Mobile for Development | Mobile Money | Mobile Money APIs | Resource | Video |

Hear from Bart-Jan Pors, Director of Inclusive Financial Technology, with the latest updates on the GSMA Mobile Money API, from the many benefits it brings, to our state-of-the-art developer tools, to how you ...

GSMA Connected Society: Life Stories from DRC and Bangladesh

Video

Monday 20 Jul 2020 | Bangladesh | Connected Society | Democratic Republic of Congo | Digital Inclusion | Digital skills | English | Life stories | Mobile access and use | Mobile internet | Mobile literacy | Rural network coverage | South Asia | Sub-Saharan Africa | Video |

In this Connected Society Life Stories video we talk to locals in the Democratic Republic of the Congo and Bangladesh and learn how they have been empowered by mobile.

Webinar on demand:
Top 10 recommendations for reaching women with mobile across low- and middle-income countries

Video

Thursday 16 Jul 2020 | Connected Women | Digital Inclusion for Women | English | Gender | Latin America & the Caribbean | Middle East and North Africa | Mobile access and use | Mobile Internet for Women | Mobile Money for Women | South Asia | Sub-Saharan Africa | Video | Webinar |

In this webinar, the lead author of Connected Women's flagship report, Reaching 50 Million Women with Mobile: A Practical Guide' shared the key insights of the report. Watch the recording to learn our top 10 recommendations for reaching women with mobile.

Financial inclusion for fishing communities through digital identity – Mobitel Sri Lanka

Video

Friday 17 Jul 2020 | Digital Identity | Digital Inclusion | Ecosystem payments | English | Financial services products | Mobile access and use | Video |

The Mobile for Development Digital Identity programme has been supporting digital identity innovations to improve lives across Asia and Africa. Here, we’d like to share a mobile digital identity use case, of enabling financial ...

Are the mobile industry and pay-as-you-go solar companies obvious allies?

Video

Friday 17 Jul 2020 | Benin | Democratic Republic of Congo | Ecosystem payments | Energy | English | Financial services products | Mobile access and use | Mobile for Development Utilities | Video | Webinar |

The PAYG solar model has spread rapidly across developing countries as a means of delivering energy services. Our study has demonstrated that PAYG helps mobile operators achieve more value from subscribers that might have previously ...

The Digital Exclusion of Women with Disabilities: A Study of Seven Low- and Middle-Income Countries

Document

Thursday 16 Jul 2020 | Assistive Tech | Bangladesh | Brazil | Connected Women | Digital Inclusion for Women | India | Kenya | Mexico | Mobile access and use | Pakistan | Report | Uganda |

Edit: This version of the report was revised and uploaded on 20 August 2020. Figure 2 has been corrected in the new version. Mobile has incredible potential to transform lives and empower people by providing a ...

Supporting the Growth of the Tech Start-Up Ecosystem in Uganda:
A Policy Outlook

Document

Tuesday 14 Jul 2020 | Connected Society | Digital Inclusion | English | Mobile internet | Policy and regulation | Report | Sub-Saharan Africa | Uganda |

Mobile has superseded other communication methods to become the primary form of connectivity in Uganda. Across Uganda, start-ups are seizing the opportunity provided by mobile technology to offer fresh thinking and potential solutions ...

Fostering innovation in the Pacific – Seedstars, the GSMA and the Australian Government

Video

Thursday 9 Jul 2020 | East Asia and Pacific | Ecosystem Accelerator | English | Grants | Innovation fund and grants | Mobile access and use | Mobile internet | Operational best practices | Video |

Seedstars, in partnership with the GSMA, supported by the Australian Government, ran three events in the Asia Pacific region. These were aimed at fostering innovation by bringing start-ups from Papua New Guinea, Fiji and Samoa ...

Partnering During Crisis: Executive summary and JazzCash Pakistan case study, in Urdu / بحرانوں کے دوران شراکت داری: مختصر خلاصہ اور جاز اور جاز کیش، پاکستان کیس سٹڈی

Document

Tuesday 7 Jul 2020 | Case studies | Case study | Mobile for Humanitarian Innovation | Pakistan | Response | South Asia |

بحرانوں کے دوران شراکت داری: مختصر خلاصہ اور جاز اور جاز کیش، پاکستان کیس سٹڈی

Webinar on demand:
Innovating During Crisis – COVID-19 and Digital Civic Services in Developing Countries

Video

Thursday 2 Jul 2020 | Disease outbreak | Ecosystem Accelerator | English | Indonesia | Mobile for Development | Mobile Health | Resource | Senegal | South Asia | Sub-Saharan Africa | Webinar |

In this live online panel discussion, we discussed the impact of COVID-19 on the CivicTech start-up portfolio within the GSMA Innovation Fund.

Celebrating the success and evolution of mobile operator and start-up collaboration for impact and scale

Video

Wednesday 1 Jul 2020 | Ecosystem Accelerator | English | Innovation fund and grants | Mobile access and use | South Asia | Sub-Saharan Africa | Video |

The Ecosystem Accelerator programme was launched in early 2016 with the ambition of helping bridge the gap between start-ups and mobile operators, demonstrating that – with the right level of support – innovation can help address local ...

Mobile Money: Driving formalisation and building the resilience of MSMEs

Document

Thursday 25 Jun 2020 | Ecosystem payments | English | Financial services products | Global | Global and regional studies | Mobile Money | Mobile Money Programme | Report | Resource |

Explore how mobile money can help informal MSMEs access financial services and overcome some of the barriers to entering the formal economy and, in turn, boost productivity, job creation and economic growth.

Celebrating the success and evolution of digital utility services

Video

Wednesday 24 Jun 2020 | Energy | English | Innovation fund and grants | Mobile access and use | Mobile for Development Utilities | Sanitation | South Asia | Sub-Saharan Africa | Video | Water |

The Mobile for Development Utilities programme has been supporting innovation to improve utility services across Asia and Africa for the last seven years. We’d like to share with you the impact that the start-ups of the Mobile for ...

Partnering During Crisis: Executive summary and Jawwal/Paltel Group case study, in Arabic / الشراكة أثناء الأزمات: ملخّص تنفيذي و مجموعة جوّال/بالتل , فلسطين دراسة الحالة

Document

Tuesday 23 Jun 2020 | Arabic | Case studies | Case study | Middle East and North Africa | Mobile for Humanitarian Innovation | Palestine | Refugee crisis | Resource | Response |

الشراكة أثناء الأزمات: ملخّص تنفيذي و مجموعة جوّال/بالتل , فلسطين دراسة الحالة

Innovating During Crisis: COVID-19 and Digital Education in Developing Countries

Video

Thursday 11 Jun 2020 | Cote d'Ivoire | Ecosystem Accelerator | English | Grants | Indonesia | Innovation fund and grants | Mobile access and use | Nigeria | Product development and product design | South Asia | Sub-Saharan Africa | Video | Webinar |

COVID-19 has closed schools for millions of students worldwide, and the pandemic disproportionately threatens developing countries - not only as a health crisis but also as a devastating social and economic crisis. The UN recently ...

Webinar on demand:
Digital Health – Building resilient health systems in a COVID-19 world

Video

Tuesday 23 Jun 2020 | Mobile for Development | Video | Webinar |

In late 2019, the first COVID-19 outbreak appeared in Wuhan, China. Since then, COVID-19 has had severe health and economic consequences and exposed the fragility of global health systems. The ubiquity of Digital Health in the response to COVID-19 has quic

The causes and consequences of mobile money taxation: An examination of mobile money transaction taxes in sub-Saharan Africa

Document

Thursday 18 Jun 2020 | Ecosystem payments | English | Financial services products | Global and regional studies | Mobile Money | Mobile Money Programme | Policy and regulation | Report | Research | Resource | Sub-Saharan Africa |

A fresh look at the subject of mobile money taxation in sub-Saharan Africa, through the lens of taxation and development. We look at what the motivating forces are for these taxes and identify some of the unintended consequences.

GSMA Innovation Fund for Rural Connectivity – An Interview with the CEO of MTN Uganda

Video

Monday 15 Jun 2020 | Connected Society | Digital Inclusion | English | Mobile internet | Rural network coverage | Sub-Saharan Africa | Uganda | Video |

The GSMA Connected Society programme spoke with Wim Vanhelleputte, CEO of MTN Uganda, about the GSMA Innovation Fund for Rural Connectivity. Wim ...

Tracking the journey towards mobile money interoperability: Emerging evidence from six markets: Tanzania, Pakistan, Madagascar, Ghana, Jordan and Uganda

Document

Friday 12 Jun 2020 | Case studies | Case study | Ecosystem payments | English | Financial services products | Global | Global and regional studies | Interoperability | Mobile Money | Mobile Money Programme | Report | Research | Resource |

This report features the interoperability journeys and lessons of six countries: Tanzania, Pakistan, Madagascar, Ghana, Jordan and Uganda.

Webinar on demand: Beyond one billion: Exploring the state of the mobile money industry

Video

Friday 12 Jun 2020 | Ecosystem payments | English | Financial services products | Global | international remittances | Interoperability | Mobile Money | Mobile Money APIs | Policy and regulation | Research | Resource | State of the industry and trends | Webinar |

Hear from the author of the State of the Industry Report on Mobile Money 2019 and understand the key trends and insights beyond the data.

Many paths to mobile money interoperability: Selecting the right technical model for your market

Document

Friday 12 Jun 2020 | Ecosystem payments | English | Financial services products | Global | Global and regional studies | Interoperability | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme | Report | Resource |

This report presents four technical models for interoperability in mobile money markets and includes a framework for selecting the right one.

Partnering During Crisis: Executive summary and Vodacom Mozambique case study, in Portuguese / Parceria Durante uma Crise: Sumário executivo e Vodacom, Moçambique estudo de caso

Document

Wednesday 10 Jun 2020 | Case study | Global | Mobile for Humanitarian Innovation | Mozambique | Portuguese | Resource | Sub-Saharan Africa |

Parceria Durante uma Crise: Sumário executivo e Vodacom, Moçambique estudo de caso

Digital Health:
A health system strengthening tool for developing countries

Document

Monday 8 Jun 2020 | Central Insights | Report |

Digital solutions have proven to be excellent tools to address systemic challenges, particularly by enabling communication within and between various parts of the healthcare value chain. Our research highlights tangible examples of digital health and digit

(Videocast) Mobile money API industry report: Towards seamless integrations

Video

Tuesday 2 Jun 2020 | Ecosystem payments | English | Financial services products | Global | Industry assets and standards | Mobile for Development | Mobile Money | Mobile Money APIs | Mobile Money Programme | Research | Resource | Video |

The seamless integration of third-parties with mobile money platforms is a key catalyst to achieving wider access to critical products by the underserved. Third-parties’ ability to integrate with mobile money platforms is also a first ...

MTN MoMo Pay Merchant Payments: Expanding Female Mobile Money Usage in Ghana

Document

Friday 29 May 2020 | Case studies | Case study | Connected Women | Digital Inclusion for Women | English | Gender | Ghana | Mobile Money for Women | Research | Sub-Saharan Africa |

In Ghana, mobile money has opened access to financial services for millions of people for the first time, strengthening the payment ecosystem and deepening financial inclusion. To encourage the digitisation of merchant payments in ...

Digital Dividends in Natural Resource Management

Document

Wednesday 27 May 2020 | Case studies | CleanTech | East Asia and Pacific | Global | Operational best practices | Preparedness | Report | Research | Resilient technology | Resource | Response | Social impact and behavioural change | South Asia | Sub-Saharan Africa |

The GSMA CleanTech programme has conducted new research to explore the "digital dividends" of various types of technology on natural resource management in low- and middle-income countries.

Agricultural insurance for smallholder farmers: Digital innovations for scale

Document

Friday 22 May 2020 | AgriTech | Business model | Digital Inclusion | English | Financial services products | Global | Mobile for Development | Operational best practices | Report | Research | Resilient technology | Resource | Social impact and behavioural change |

Using primary and secondary research, we explore how mobile technology can drive the adoption of index insurance to develop smallholder farmer resilience. Our recommendations show how index insurance services can grow through bundling and partnerships.

Innovating During Crisis: COVID-19 and Digital Health in Developing Countries

Video

Thursday 21 May 2020 | Benin | Digital Inclusion | Ecosystem Accelerator | English | Innovation fund and grants | Mobile access and use | Mobile Health | Pakistan | Social impact and behavioural change | South Asia | Sri Lanka | Sub-Saharan Africa | Video | Webinar |

While COVID-19 is magnifying the weaknesses of existing health systems globally, the pandemic disproportionately threatens developing countries, not only as a health crisis but also as a devastating social and economic crisis In ...

Partnering During Crisis: Executive summary and Zain Cash Iraq case study, in Arabic / الشراكة أثناء األزمات: ملخصتنفيذي و زين كاش ,العراق دراسة الحالة

Document

Wednesday 20 May 2020 | Arabic | Case studies | Case study | Iraq | Middle East and North Africa | Mobile for Humanitarian Innovation | Refugee crisis | Resource | Response |

الشراكة أثناء األزمات: ملخصتنفيذي و زين كاش ,العراق دراسة الحالة

Électricité de Madagascar – Enabling Access to Electricity through Mobile-enabled Rural Mini-Grids

Document

Tuesday 19 May 2020 | Case study | Energy | English | Madagascar | Mobile for Development Utilities | Resource | Sub-Saharan Africa |

In May 2018, the Mobile for Development (M4D) Utilities Programme awarded EDM a grant to test the commercial viability of providing electricity to off-grid villages in northern Madagascar. EDM constructed solar-hybrid mini-grids in ...

What is e-waste?

Document

Monday 11 May 2020 | CleanTech | East Asia and Pacific | Infographic | South Asia | Sub-Saharan Africa |

With 50 million tonnes of e-waste being produced annually, it is the fastest growing waste stream in the world (PACE, 2019). E-waste poses environmental and health risks if treated inadequately. Therefore, better management of ...

Webinar on Demand: Understanding the Mobile Gender Gap in 2020

Video

Thursday 7 May 2020 | Connected Women | Digital Inclusion for Women | English | Gender | Mobile Internet for Women | Mobile Money for Women | Webinar |

How is the mobile gender gap evolving in the Global South? What are the factors that prevent women’s equal mobile ownership and internet use in 2020? And how are men and women’s use of mobile changing as smartphone ownership grows?

Mobile for Humanitarian Innovation: Annual Report

Document

Friday 1 May 2020 | Digital Inclusion | Global | Humanitarian Connectivity Charter | Industry positions | Innovation fund and grants | Mobile access and use | Mobile for Humanitarian Innovation | Policy and regulation | Preparedness | Refugee crisis | Report | Resource | Response |

This report shares some of the 2019 highlights and the progress made from the work of M4H and their partners.

The Value of Pay-as-you-go Solar for Mobile Operators

Document

Thursday 30 Apr 2020 | Digital Inclusion | Energy | English | Financial services products | Mobile access and use | Mobile for Development Utilities | Policy and regulation | Report | Research | Sub-Saharan Africa | User insights and data |

This study aims to measure the underlying value that exists in these partnerships for mobile operators by analysing PAYG clients data from five different countries (Uganda, Rwanda, Benin, Côte d’Ivoire, and Zambia) over a 12 month period.

Partnering During Crisis: The Shared Value of Partnerships between Mobile Network Operators and Humanitarian Organisations

Documents

Tuesday 28 Apr 2020 | Global | Industry positions | Interoperability | Iraq | Mobile for Humanitarian Innovation | Mozambique | Pakistan | Palestine | Preparedness | Report | Response |

This research aims to provide evidence to help MNOs make informed decisions about engaging in partnerships with humanitarian organisations, and to help humanitarian actors better understand their MNO partners and build successful long-term partnerships.

Mobile money recommendations to central banks in response to COVID-19

Document

Monday 27 Apr 2020 | Bangladesh | Cameroon | Democratic Republic of Congo | Ecosystem payments | Egypt | English | Financial services products | Ghana | Global | Guidelines | Indonesia | Kenya | Mobile Money | Nigeria | Pakistan | Policy and regulation | Regulation | Resource | Response | Senegal | Uganda | Zambia |

Examines the impacts of COVID-19 on mobile money business and provides broad recommendations that could be taken to ensure business continuity and sustainability.

GSMA Digital Identity Programme: Insights and Achievements (2016–2020)

Document

Wednesday 22 Apr 2020 | Digital Identity | Digital Inclusion | Digital Inclusion for Women | Global | Mobile access and use | Policy and regulation | Report | The Commonwealth Digital Identity Initiative |

Exploring the role of mobile platforms, conducive policies and business models in strengthening digital identity ecosystems.

AgriTech in Nigeria: Investment opportunities and challenges

Document

Wednesday 22 Apr 2020 | AgriTech | Business model | English | Financial services products | Grants | Mobile for Development | Nigeria | Operational best practices | Policy and regulation | Product development and product design | Report | Research | Resource | Social impact and behavioural change | State of the industry and trends | Sub-Saharan Africa |

This report offers a landscape of the evolution of agritech investment in Nigeria, and the role played by different investors in the growth of the sector. It highlights investment trends and identifies possible opportunities for sector growth.

Ecosystem Accelerator Compass: Insights on Start-ups and Mobile in Emerging Markets, Issue 7

Document

Friday 17 Apr 2020 | East Asia and Pacific | Ecosystem Accelerator | English | Grants | Innovation fund and grants | Mobile access and use | Mobile internet | South Asia | Sub-Saharan Africa |

We’d like to present the newest issue in our updated quarterly publication — the Ecosystem Accelerator Compass. This publication helps our stakeholders navigate the world of start-ups and mobile technology in emerging markets. The ...

The GSMA Instant Payment Notification (IPN) Hub: Impact and insights from inception to industry transition

Document

Monday 20 Apr 2020 | Energy | English | Grants | Innovation fund and grants | Mobile access and use | Mobile for Development Utilities | Mobile Money | Report | Sub-Saharan Africa |

We are pleased to announce the publication of the GSMA Instant Payment Notification (IPN) Hub case study where we explore its impact and our insights since it was piloted in Rwanda in December 2016 until its ongoing transition to the industry.

Highlighting the value of mobile in digital identification systems

Video

Wednesday 8 Apr 2020 | Digital Identity | Digital Inclusion | English | Mobile Health | Policy and regulation |

In order to access basic life enhancing services such as education, financial and healthcare services, it is imperative for people to prove they are who they claim to be. The GSMA Digital Identity programme is playing a key role in ...

Opportunities for Improving Digital Identification in Social Cash Transfer Programmes through Mobile

Document

Monday 6 Apr 2020 | Digital Identity | Digital Inclusion | Kenya | Malawi | Report |

Some populations experience higher levels of exclusion from social safety net programmes. In many cases, this is due to challenges related to enroling, identifying and communicating with beneficiaries.

Sehat Kahani: Improving women’s healthcare experience in Pakistan

Document

Tuesday 31 Mar 2020 | Asia and Australia | Digital Inclusion for Women | Ecosystem Accelerator | English | Gender | Gender diversity in the workforce | Mobile Health | Pakistan | Report |

Sehat Kahani ('Story of Health') is a digital health start-up in Pakistan that is democratising healthcare by connecting home-based female doctors with communities where access to quality healthcare is limited. We spoke to users and ...

Reaching 50 Million Women with Mobile: A Practical Guide

Document

Monday 6 Apr 2020 | Accelerating Digital and Financial Inclusion | Case studies | Connected Women | Digital Inclusion for Women | English | Gender | Latin America & the Caribbean | Middle East and North Africa | Mobile Internet for Women | Mobile Money for Women | Report | South Asia | Sub-Saharan Africa |

This report is a practical guide for mobile operators seeking to reach women with mobile across low- and middle-income countries. For the last 10 years, our GSMA Connected Women programme has been dedicated to this challenge.