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Exercising Business Continuity Plans for Natural Disasters: A Quick Guide for MNOs

November 17, 2017 | Disaster Response | Global | GSMA

The main objectives of this guide are to: • Provide an overview of the principles of BCM underpinning the organisation of incident and/or disaster management exercises, from an MNO’s point of view; • Introduce best practices for successful incident and/or … Read more

Humanitarian Payment Digitisation: Focus On Uganda’s Bidi Bidi Refugee Settlement

November 10, 2017 | Disaster Response | Mobile Money | Sub-Saharan Africa | Uganda | GSMA

Our latest research report looks at ways that a number of humanitarian organisations have started to collaborate with the private sector, in particular, mobile network operators, and shares insights on the operational success factors and challenges of leveraging mobile money … Read more

Effective Business Continuity Guidelines for Mobile Network Operators

August 15, 2017 | Disaster Response | Global | GSMA

This Business Continuity Management (BCM) guidance document will assist Mobile Network Operators in fulfilling their business continuity management obligations. The toolkit is aligned with industry standards and the 2016 GSMA Disaster Response Business Continuity Management Report. This guideline document is … Read more

Refugees and Identity: Considerations for Mobile-enabled Registration and Aid Delivery

July 20, 2017 | Digital Identity | Disaster Response | Global | Middle East and North Africa | Iraq | Kenya | GSMA

An area of increasing focus is the opportunity for mobile and digital technology to play a role in establishing unique, digital identities for refugees. Innovations in mobile technology have also brought about a shift in the way humanitarian organisations deliver … Read more

Mobile is a Lifeline: Research from Nyarugusu Refugee Camp, Tanzania

July 11, 2017 | Disaster Response | Sub-Saharan Africa | Tanzania | GSMA

This report explores the socio-economic impact of connectivity for refugees in a large, rural camp setting in Tanzania. In 2016, Vodacom installed a 3G tower in Nyarugusu refugee camp for the first time, providing an opportunity to assess the impact … Read more

Landscape Report: Mobile Money, Humanitarian Cash Transfers and Displaced Populations

May 23, 2017 | Disaster Response | Haiti | Pakistan | Rwanda | GSMA

Over the past decade, natural disasters and complex emergencies have led to a sharp increase in the need for humanitarian assistance. GSMA data shows that at least 19 markets have more mobile money accounts than bank accounts and 37 countries … Read more

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