Capacity Building course: Digital identity for the underserved and the role of mobile

The course is available face-to-face or online. For more information contact the Digital Identity team. 

Official proof of identity is fundamental to an individual’s ability to exercise their rights and secure access to a wide range of vital services such as healthcare, education, mobile connectivity, social security programmes and financial services. Yet globally one billion people, many of them women and forcibly displaced people, are still unable to prove their identity.

This free one-day capacity building course highlights the role of mobile in digital identification systems and how digital identity can empower people to become digital citizens who can fully participate in today’s digital economy.

“I found this workshop very important. Especially to national ID staff.”

The course highlights the impact certain government policies can have on the ability of marginalised groups to access official proof of identity as well as identity-linked services.

The course focuses on identity-related policy areas, such as government incentives for birth registration and national ID application process, and features case studies and examples on how government policies can either support or hinder marginalised populations from accessing identity.

“If it [the course] can reach out to as many people as possible around the world, it will be very, very good.”

You will learn:

  • The terminology and about various types of identity as well as who engages in identity and digital identity ecosystems;
  • The key elements of an effective and inclusive digital identity ecosystem;
  • The interdependency between several government policies and the development of identity ecosystems;
  • The roles mobile can play in closing the identification gap among the underserved; and
  • The importance of privacy and data protection legal frameworks in building trust in digital identity ecosystems.

“Our capacity building course is specifically aimed at governments looking to develop or expand their digital identity ecosystems. We help them think about the key policy considerations that can help remove the barriers and enabling the policy environments that can achieve identity for all by year 2030.”

What is the role of mobile in closing the identification gap and why is it so important?

Contact the GSMA

Please get in touch if you need more information or have any queries about anything you see on our website.

Contact us