Digital Access and Barriers in Displacement-affected Communities in White Nile, Sudan

Monday 13 Jun 2022 | Disaster response | Mobile access and use | Mobile for Development | Mobile for Humanitarian Innovation | Preparedness | Refugee crisis | Refugees and forced migrants | Report | Resilient technology | South Sudan | Sub-Saharan Africa | Sudan |

Digital Access and Barriers in Displacement-affected Communities in White Nile, Sudan image

According to the United Nations, 14.3 million people in Sudan will need humanitarian assistance in 2022 due to numerous overlapping crises. 1.2 million are refugees, roughly 800,000 of whom have been displaced from South Sudan. In a context such as Sudan, where protracted and sudden-onset crises often take place in highly insecure environments, humanitarian access can be extremely challenging and unpredictable. Although some of these challenges could be overcome by using digital platforms, digital humanitarian assistance remains underexplored in Sudan. This is hampered by a lack of evidence on current access to and use of digital technology among those in need.

This report presents the results of a Connectivity, Needs and Usage Assessment (CoNUA) conducted in White Nile State, Sudan, by Norwegian Refugee Council (NRC) supported by GSMA and the REACH Initiative. The findings highlight the degree to which South Sudanese refugees, as well as the communities who host them, have access to and make use of mobile phones. It also explores key barriers to digital inclusion within these groups and what stakeholders might do to address these.

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