KPIs in Mobile Money: A Reference Guide

Monday 21 Oct 2013 | English | Global | MNOs' operational and strategic issues | Mobile Money | Mobile Money Programme - filter | Presentation | Resource |

KPIs in Mobile Money: A Reference Guide image

This presentation aims to address this question through defining a KPI, identifying pitfalls in creating KPIs and illustrating some examples of effective KPIs for mobile money teams. While these examples are not exhaustive, they illustrate the fundamental elements of effective KPIs.

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