The GSMA Mobile for Humanitarian Innovation Fund aims to promote innovation in the use of mobile technology to address humanitarian challenges. The second round of the Fund focused on providing support to: test new technical solutions; catalyse ideas to improve or transform institutional systems; and to enable solutions to empower, assist or protect individuals and communities affected by complex emergencies and forced displacement.

This case study document shares lessons and outcomes from our project with Naya Jeevan designed to use mobile technology to increase access to, and improve the quality of, basic services for community members, which would help them become more resilient to economic shocks and the impacts of climate change.