Webinar – Healthy Pregnancy, Healthy Baby: Best practices from one of the largest mHealth services in Sub-Saharan Africa
Wednesday 14 Mar 2018 ｜ Case study | English | Gender | mHealth | Mobile access and use | Mobile internet | Mobile literacy | Partnership engagement | Product development and product design | Resource | Social impact and behavioural change | Sub-Saharan Africa | Tanzania | User insights and data | Video | Webinar |
Healthy Pregnancy, Healthy Baby (HPHB) is a mobile health text-messaging service available across four major mobile network operators (MNOs) in Tanzania – Airtel, Tigo, Vodacom and Zantel. The service delivers localised, timely and tailored nutrition and health content to pregnant women, mothers and their supporters. As of November 2017, over 1.8 million users have cumulatively received over 115 million messages making HPHB one of the largest mHealth deployments in Sub-Saharan Africa. In addition to its impressive scale, the service has had significant impact on health outcomes among end-users with 73 per cent of HPHB users implementing appropriate breastfeeding practices in their households compared to only 64 per cent of non-users. From 2014 onwards, the GSMA mHealth programme provided service design and consultancy support to identify opportunities to enhance the service. The programme also provided in-kind monitoring and evaluation (M&E) support to investigate how mobile can drive positive health outcomes.
On 8 March 2018, our mHealth team hosted a webinar presenting key insights from this case study demonstrating the success of the HPHB service and pathways towards nutrition behaviour change among its users.
The webinar covered the following key questions:
- How has HPHB achieved scale?;
- What are the roles and contributions of key partners in this successful public-private partnership?; and
- How is the service improving health outcomes for underserved populations?
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