Impact of mobile technology

Accessing the internet on a mobile device has many benefits for children, from providing learning opportunities to getting vital support. Children also need to be aware of certain risks, such as cyberbullying, unwanted contact and harmful content. Mobile operators play a crucial role in safeguarding children and helping them to become confident digital citizens.

This can involve partnering with experts to promote the safe and responsible use of technology or signposting parental controls and other technical tools which may help families to manage their child’s online experiences based on their age and maturity. Mobile operators can also help to maximise the reach of child helplines by enabling children to get support through their mobile.

Article 19, CRC: Protection from violence, abuse and neglect