Notice and Takedown: Company policies and practices to remove online child sexual abuse material

This document, developed by UNICEF in partnership with the GSMA, provides insights to help companies establish policies and practices to support the removal of child sexual abuse material (CSAM).

In particular, it provides high-level guidance on: establishing a dedicated function to investigate and take appropriate action against CSAM; putting in place policies and operational procedures for acting on notices to take down CSAM after it is reported and investigated, including removal from access and circulation; establishing policies and practices for staff training and welfare; and developing relationships and working with key stakeholders such as law enforcement and national hotlines.