{"id":25642,"date":"2026-03-18T14:13:44","date_gmt":"2026-03-18T14:13:44","guid":{"rendered":"https:\/\/www.gsma.com\/newsroom\/?p=25642"},"modified":"2026-03-18T14:13:57","modified_gmt":"2026-03-18T14:13:57","slug":"strengthening-the-global-fight-against-fraud-and-scams-takeaways-from-the-global-fraud-summit-in-vienna","status":"publish","type":"post","link":"https:\/\/www.gsma.com\/newsroom\/article\/strengthening-the-global-fight-against-fraud-and-scams-takeaways-from-the-global-fraud-summit-in-vienna\/","title":{"rendered":"Strengthening the Global Fight Against Fraud and Scams\u00a0\u2013 Takeaways from the Global Fraud Summit in Vienna\u00a0"},"content":{"rendered":"\n<p><em>By Samantha Kight, GSMA Head of Security and Alix Jagueneau, GSMA Head of External Affairs<\/em>&nbsp;<\/p>\n\n\n\n<p>Fraud and&nbsp;scams&nbsp;have rapidly become one of the defining challenges of the digital age, with the global&nbsp;scam&nbsp;economy growing at an alarming pace. According to the Global Anti-Scam Alliance,&nbsp;over&nbsp;US$1 trillion&nbsp;has been lost to&nbsp;scams&nbsp;worldwide in 2024.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The Global Fraud Summit 2026,&nbsp;convened&nbsp;in Vienna by&nbsp;the&nbsp;UN&nbsp;Office for&nbsp;Drugs and&nbsp;Crime&nbsp;(UNODC)&nbsp;and INTERPOL, clearly reflected the growing urgency of this threat and how the fight against fraud has risen to the top of the international agenda.&nbsp;Bringing together&nbsp;international organisations, law enforcement agencies,&nbsp;governments, industry leaders and security experts, the&nbsp;Global Fraud&nbsp;Summit underscored&nbsp;how&nbsp;tackling fraud and&nbsp;scams&nbsp;must now be a collective global priority.&nbsp;<\/p>\n\n\n\n<p>It is in&nbsp;this spirit&nbsp;that&nbsp;the GSMA&nbsp;endorsed&nbsp;the&nbsp;<a href=\"https:\/\/www.unodc.org\/unodc\/en\/organized-crime\/global-fraud-summit\/endorsements.html\" target=\"_blank\" rel=\"noreferrer noopener\">Global Public-Private Partnership Framework against Fraud<\/a>. This&nbsp;Framework&nbsp;represents&nbsp;an important step&nbsp;towards&nbsp;a united approach against fraud, grounded in&nbsp;the principles of&nbsp;shared responsibility, proactive prevention, information-sharing, victim support, consumer&nbsp;education&nbsp;and continuous innovation.&nbsp;<\/p>\n\n\n\n<p>The GSMA and its members are determined to advance the principles enshrined in the Framework&nbsp;to contribute to a more resilient and trusted global digital ecosystem.&nbsp;At&nbsp;<a href=\"https:\/\/www.mwcbarcelona.com\/articles\/mwc26-barcelona-opens-with-call-to-complete-5g-rise-to-ai-challenges-and-strengthen-digital-safety\" target=\"_blank\" rel=\"noreferrer noopener\">MWC26&nbsp;Barcelona<\/a>, mobile industry&nbsp;leaders&nbsp;called for coordinated action across industries and borders to build a safer digital future.&nbsp;&nbsp;<\/p>\n\n\n\n<p>As participants&nbsp;at&nbsp;the&nbsp;Vienna Summit&nbsp;have all&nbsp;highlighted,&nbsp;scammers&nbsp;are increasingly sophisticated,&nbsp;rapidly evolving&nbsp;their techniques&nbsp;through criminal organisations that&nbsp;operate&nbsp;across borders.&nbsp;They&nbsp;exploit gaps between sectors, including telecommunications, financial services, technology platforms, law&nbsp;enforcement&nbsp;and regulators.&nbsp;<\/p>\n\n\n\n<p><strong>A Call to&nbsp;Collective&nbsp;Action<\/strong>&nbsp;<\/p>\n\n\n\n<p>Tackling&nbsp;this&nbsp;challenge&nbsp;cannot be achieved by any single sector or actor. It requires coordinated action across borders and industries&nbsp;and proportionate responsibility aligned with technical capabilities.&nbsp;&nbsp;<\/p>\n\n\n\n<p>To&nbsp;strengthen global resilience against&nbsp;scams&nbsp;and address this transnational challenge,&nbsp;the following measures&nbsp;should be prioritised:&nbsp;<\/p>\n\n\n\n<ul>\n<li><strong>Foster&nbsp;wide&nbsp;ecosystem collaboration.<\/strong>&nbsp;Facilitate&nbsp;mechanisms that enable&nbsp;faster intelligence sharing,&nbsp;earlier and coordinated responses, and formal frameworks for public-private partnerships capable of operating at the speed at which scammers evolve.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Incentive innovation over strict regulation.&nbsp;<\/strong>Legal clarity&nbsp;is essential&nbsp;to&nbsp;enable collaboration and&nbsp;information&nbsp;sharing between ecosystem players.&nbsp;Strict&nbsp;or inadequate&nbsp;regulation&nbsp;can limit the ability to scale&nbsp;innovative&nbsp;technical solutions.&nbsp;As scammers evolve their techniques quickly,&nbsp;proactive fraud prevention&nbsp;should&nbsp;be<strong>&nbsp;<\/strong>encouraged through<strong>&nbsp;<\/strong>flexible and principle-based frameworks.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Consumer&nbsp;education&nbsp;and effective reporting mechanisms.<\/strong>&nbsp;Digital literacy and&nbsp;consumer&nbsp;awareness&nbsp;campaigns are&nbsp;critical. They&nbsp;should be&nbsp;complemented by&nbsp;simple&nbsp;reporting mechanisms&nbsp;that transform consumer reports into actionable intelligence.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Only&nbsp;together, we&nbsp;can help&nbsp;build&nbsp;trust and resilience in the digital economy.&nbsp;<\/p>\n\n\n\n<p>To find out more about the GSMA United Against Scams&nbsp;initiative, check out our site&nbsp;<a href=\"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/scams\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.&nbsp;&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Samantha Kight, GSMA Head of Security and Alix Jagueneau, GSMA Head of External Affairs&nbsp; Fraud and&nbsp;scams&nbsp;have rapidly become one of the defining challenges of the digital age, with the global&nbsp;scam&nbsp;economy growing at an alarming pace. According to the Global Anti-Scam Alliance,&nbsp;over&nbsp;US$1 trillion&nbsp;has been lost to&nbsp;scams&nbsp;worldwide in 2024.&nbsp;&nbsp; The Global Fraud Summit 2026,&nbsp;convened&nbsp;in Vienna by&nbsp;the&nbsp;UN&nbsp;Office [&hellip;]<\/p>\n","protected":false},"author":101,"featured_media":25643,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false,"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[1073],"tags":[],"algolia_discover_type":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.0 (Yoast SEO v22.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Strengthening the Global Fight Against Fraud and Scams\u00a0\u2013 Takeaways from the Global Fraud Summit in Vienna\u00a0 - Newsroom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gsma.com\/newsroom\/article\/strengthening-the-global-fight-against-fraud-and-scams-takeaways-from-the-global-fraud-summit-in-vienna\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Strengthening the Global Fight Against Fraud and Scams\u00a0\u2013 Takeaways from the Global Fraud Summit in Vienna\u00a0\" \/>\n<meta property=\"og:description\" content=\"By Samantha Kight, GSMA Head of Security and Alix Jagueneau, GSMA Head of External Affairs&nbsp; Fraud and&nbsp;scams&nbsp;have rapidly become one of the defining challenges of the digital age, with the global&nbsp;scam&nbsp;economy growing at an alarming pace. According to the Global Anti-Scam Alliance,&nbsp;over&nbsp;US$1 trillion&nbsp;has been lost to&nbsp;scams&nbsp;worldwide in 2024.&nbsp;&nbsp; The Global Fraud Summit 2026,&nbsp;convened&nbsp;in Vienna by&nbsp;the&nbsp;UN&nbsp;Office [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gsma.com\/newsroom\/article\/strengthening-the-global-fight-against-fraud-and-scams-takeaways-from-the-global-fraud-summit-in-vienna\/\" \/>\n<meta property=\"og:site_name\" content=\"Newsroom\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/gsma\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-18T14:13:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T14:13:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gsma.com\/newsroom\/wp-content\/uploads\/\/Global_fraud_summit_GSMA.png\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"423\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"lboulter@gsma.com\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@GSMA\" \/>\n<meta name=\"twitter:site\" content=\"@GSMA\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"lboulter@gsma.com\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Strengthening the Global Fight Against Fraud and Scams\u00a0\u2013 Takeaways from the Global Fraud Summit in Vienna\u00a0 - Newsroom","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.gsma.com\/newsroom\/article\/strengthening-the-global-fight-against-fraud-and-scams-takeaways-from-the-global-fraud-summit-in-vienna\/","og_locale":"en_GB","og_type":"article","og_title":"Strengthening the Global Fight Against Fraud and Scams\u00a0\u2013 Takeaways from the Global Fraud Summit in Vienna\u00a0","og_description":"By Samantha Kight, GSMA Head of Security and Alix Jagueneau, GSMA Head of External Affairs&nbsp; Fraud and&nbsp;scams&nbsp;have rapidly become one of the defining challenges of the digital age, with the global&nbsp;scam&nbsp;economy growing at an alarming pace. 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