Refugees and Connectivity

GSMA Disaster Response

The area of refugees and connectivity is an as-yet under-researched and under-studied area, but some important papers have nevertheless been published over the last few years, particularly with regard to Syrian refugees. Key publications include:

Mobile is a Lifeline: Research from Nyarugusu Refugee Camp, Tanzania

This report explores the socio-economic impact of connectivity for refugees in a large, rural camp setting in Tanzania. In 2016, Vodacom installed a 3G tower in Nyarugusu refugee...

Refugees and Identity: Considerations for Mobile-enabled Registration and Aid Delivery

An area of increasing focus is the opportunity for mobile and digital technology to play a role in establishing unique, digital identities for refugees. Innovations in mobile...

Landscape Report: Mobile Money, Humanitarian Cash Transfers and Displaced Populations

Over the past decade, natural disasters and complex emergencies have led to a sharp increase in the need for humanitarian assistance. GSMA data shows that at least 19 markets have...

The Importance of Mobile for Refugees: A Landscape of New Services and Approaches

During 2016 the global refugee crisis continued to grow, with current figures suggesting that more than 65 million people are forcibly displaced, 21.3 million of whom are...

Voices of Refugees: Information and Communication Needs of Refugees in Greece and Germany

This study by BBC Media Action provides a snapshot of refugees' experiences regarding communication and Information at different points on their journey. It examines the...

Internet and Mobile Connectivity Can Improve Refugee Well Being And Transform Humanitarian Action

This document, and the research it contains, was compiled by UNHCR's Division of Information Systems and Telecommunications (DIST) in collaboration with Accenture Development...

Mapping Refugee Media Journeys

The research on which this report is based was conducted collaboratively by The Open University and France Médias Monde between October 2015 and April 2016. The report aims to...

A Social Informatics Analysis of Refugee Mobile phone Use: Za’atari Camp

This research paper from Pennsylvania State University seeks to understand what level of mobile phone ownership and use is typical among refugee camp youth, and how their use has...

Syrian Refugees and Information Precarity

This study by California State University-Northridge, Worcester State University and Lasell College employed focus groups to examine the ways Syrian refugees living in a large...

Disaster Response: Mobile Money for the Displaced

Advances in mobile technology have opened up new opportunities, not only for communication, but also for using the mobile handset as a platform for a range of applications. This...

Refugee Economies: Rethinking Popular Assumptions

Published on Word Refugee Day, 20 June 2014, Refugee Economies: Rethinking Popular Assumptions by Oxford University's Humanitarian Innovation Project at the Refugee Studies Centre...

Reconnecting Refugees Through Mobile: Refugees United Case Study

This publication released by the GSMA's Disaster Response programme explains how Mobile Network Operators (MNO's) can contribute to reconnecting separated families across borders...

Youth Mobile Phone and Internet Use January 2015 Za’atari Camp, Mafraq, Jordan

As mobile phone and internet use in Za’atari Refugee Camp continue to grow, there is a need for a more clear understanding of the current modes of connection and patterns of...