How GSMA Device Map is helping mQuest Technologies meet operators’ needs.

To maximise the return on their network investments, mobile operators need their services to dovetail seamlessly with customers’ devices. To that end, Santiago-based mQuest Technologies has developed an “automatic device detection” solution.

Drawing on the detailed and comprehensive data in the GSMA’s Device Map, the solution enables operators to see which devices are capable of accessing which networks and advanced services, such as Voice over LTE (VoLTE) and RCS (rich communications suite) messaging. As a result, operators can provide customers with services tailored to their handsets and a better overall experience. mQuest is supplying the solution to Telefónica México, which provides services under the Movistar brand […]

Download the full case study at the link above.

The following video comes in complement to this case study. In this video, Cristián Gálvez, CEO at mQuest Technologies, explains how their business is able to help mobile operators maximise their network functions, optimise their operating costs and enhance customer experience by using GSMA Device Map data. Specific use cases mentioned in this video include: VoLTE, APN, Marketing and IoT:

To find out more about how Device Map can help your business gain the competitive edge, contact our team: