{"id":17585,"date":"2025-10-20T17:26:29","date_gmt":"2025-10-20T16:26:29","guid":{"rendered":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/?post_type=gsma_theme_resources&p=17585"},"modified":"2025-11-18T10:34:26","modified_gmt":"2025-11-18T10:34:26","slug":"the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide","status":"publish","type":"gsma_theme_resources","link":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/","title":{"rendered":"The Business Imperative for Digital Inclusion: Reporting and Engagement Guide"},"content":{"rendered":"\n

Within a rapidly transforming digital landscape, digital inclusion is becoming increasingly important and mobile network operators are on the forefront. This guide has been developed to position digital inclusion as a strategic asset. By recommending shared definitions, core measurement approaches and principles for meaningful stakeholder engagement, it aims to help mobile operators move in the same direction and advance digital inclusion in a way that is coherent, credible and responsive to the current moment.<\/p>\n\n\n\n

<\/p>\n\n\n\n

Webinar <\/h2>\n\n\n\n

This exclusive one-hour webinar for this guide will equip you with actionable insights to integrate digital inclusion into your core operations, unlock new markets, enhance customer loyalty, and align with global ESG\/sustainability standards. Whether you\u2019re a C-suite leader, sustainability expert, or policy maker, discover how bridging digital divides can fuel sustainable revenue, mitigate risks, and position your organisation as a leader in equitable connectivity.<\/p>\n\n\n\n

\n
Register Here<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Within a rapidly transforming digital landscape, digital inclusion is becoming increasingly important and mobile network operators are on the forefront. This guide has been developed to position digital inclusion as a strategic asset. By recommending shared definitions, core measurement approaches and principles for meaningful stakeholder engagement, it aims to help mobile operators move in the […]<\/p>\n","protected":false},"author":45,"featured_media":17709,"template":"","meta":{"image":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-content\/uploads\/2025\/10\/DI-report-front-cover.png","json":{"gsma_resources_type":"Document","gsma_resources_thumb":"[17709]","gsma_resources_file":"[17708]","gsma_resources_multi":null,"gsma_resources_wgr":null,"gsma_resources_video":"","gsma_resources_image":"null","gsma_resources_url":"","gsma_resources_date":"","gsma_resources_button":""}},"tags":[729,1793,3653,3473,3654,3633,731,737],"resource_categories":[3579,3575,1241],"algolia_discover_type":[],"class_list":["post-17585","gsma_theme_resources","type-gsma_theme_resources","status-publish","has-post-thumbnail","hentry","tag-betterfuture","tag-digital-inclusion","tag-digital-inclusion-reporting","tag-esg","tag-esg-metrics-for-mobile","tag-esg-reporting","tag-gsma","tag-mobile-industry","resource_categories-digital-inclusion","resource_categories-esg","resource_categories-sustainability"],"yoast_head":"\nThe Business Imperative for Digital Inclusion: Reporting and Engagement Guide - External Affairs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Business Imperative for Digital Inclusion: Reporting and Engagement Guide\" \/>\n<meta property=\"og:description\" content=\"Within a rapidly transforming digital landscape, digital inclusion is becoming increasingly important and mobile network operators are on the forefront. This guide has been developed to position digital inclusion as a strategic asset. By recommending shared definitions, core measurement approaches and principles for meaningful stakeholder engagement, it aims to help mobile operators move in the […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/\" \/>\n<meta property=\"og:site_name\" content=\"External Affairs\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/gsma\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-18T10:34:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-content\/uploads\/2025\/10\/DI-report-front-cover-720x1024.png\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@GSMA\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Business Imperative for Digital Inclusion: Reporting and Engagement Guide - External Affairs","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/","og_locale":"en_GB","og_type":"article","og_title":"The Business Imperative for Digital Inclusion: Reporting and Engagement Guide","og_description":"Within a rapidly transforming digital landscape, digital inclusion is becoming increasingly important and mobile network operators are on the forefront. This guide has been developed to position digital inclusion as a strategic asset. By recommending shared definitions, core measurement approaches and principles for meaningful stakeholder engagement, it aims to help mobile operators move in the […]","og_url":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/","og_site_name":"External Affairs","article_publisher":"https:\/\/www.facebook.com\/gsma\/","article_modified_time":"2025-11-18T10:34:26+00:00","og_image":[{"width":720,"height":1024,"url":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-content\/uploads\/2025\/10\/DI-report-front-cover-720x1024.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@GSMA","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/","url":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/","name":"The Business Imperative for Digital Inclusion: Reporting and Engagement Guide - External Affairs","isPartOf":{"@id":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/#primaryimage"},"image":{"@id":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/#primaryimage"},"thumbnailUrl":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-content\/uploads\/2025\/10\/DI-report-front-cover.png","datePublished":"2025-10-20T16:26:29+00:00","dateModified":"2025-11-18T10:34:26+00:00","breadcrumb":{"@id":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/#primaryimage","url":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-content\/uploads\/2025\/10\/DI-report-front-cover.png","contentUrl":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-content\/uploads\/2025\/10\/DI-report-front-cover.png","width":1800,"height":2560,"caption":"Two people sit at a wooden table in a modern caf\u00e9, smiling and looking at their smartphones. The cover text reads: \"The Business Imperative for Mobile Digital Inclusion: Reporting and Engagement Guide.\" The GSMA logo appears in the top left corner."},{"@type":"BreadcrumbList","@id":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-business-imperative-for-digtial-inclusion-reporting-and-engagement-guide\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/"},{"@type":"ListItem","position":2,"name":"The Business Imperative for Digital Inclusion: Reporting and Engagement Guide"}]},{"@type":"WebSite","@id":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/#website","url":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/","name":"#BetterFuture","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"cats":[{"term_id":1242,"name":"AI for Impact","slug":"ai-for-impact","term_group":0,"term_taxonomy_id":1242,"taxonomy":"resource_categories","description":"","parent":0,"count":31,"filter":"raw"},{"term_id":3574,"name":"AI Policy","slug":"ai-policy","term_group":0,"term_taxonomy_id":3574,"taxonomy":"resource_categories","description":"","parent":1242,"count":3,"filter":"raw"},{"term_id":3572,"name":"AI Transformation","slug":"ai-transformation","term_group":0,"term_taxonomy_id":3572,"taxonomy":"resource_categories","description":"","parent":1242,"count":4,"filter":"raw"},{"term_id":3650,"name":"Climate Action","slug":"climate-action-expert-series","term_group":0,"term_taxonomy_id":3650,"taxonomy":"resource_categories","description":"","parent":3647,"count":9,"filter":"raw"},{"term_id":3187,"name":"Climate Action","slug":"climate-action","term_group":0,"term_taxonomy_id":3187,"taxonomy":"resource_categories","description":"","parent":0,"count":36,"filter":"raw"},{"term_id":3584,"name":"Connectivity & Inclusion","slug":"connectivity-inclusion","term_group":0,"term_taxonomy_id":3584,"taxonomy":"resource_categories","description":"","parent":3466,"count":4,"filter":"raw"},{"term_id":3585,"name":"Data Privacy and Security","slug":"data-privacy-and-security","term_group":0,"term_taxonomy_id":3585,"taxonomy":"resource_categories","description":"","parent":0,"count":0,"filter":"raw"},{"term_id":3586,"name":"Data Privacy and Security","slug":"data-privacy-and-security-sustainability","term_group":0,"term_taxonomy_id":3586,"taxonomy":"resource_categories","description":"","parent":1241,"count":0,"filter":"raw"},{"term_id":3571,"name":"Digital Enablement","slug":"digital-enablement","term_group":0,"term_taxonomy_id":3571,"taxonomy":"resource_categories","description":"","parent":3187,"count":4,"filter":"raw"},{"term_id":3579,"name":"Digital Inclusion","slug":"digital-inclusion","term_group":0,"term_taxonomy_id":3579,"taxonomy":"resource_categories","description":"","parent":1241,"count":3,"filter":"raw"},{"term_id":3566,"name":"Energy Efficiency","slug":"energy-efficiency","term_group":0,"term_taxonomy_id":3566,"taxonomy":"resource_categories","description":"","parent":3187,"count":10,"filter":"raw"},{"term_id":3575,"name":"ESG","slug":"esg","term_group":0,"term_taxonomy_id":3575,"taxonomy":"resource_categories","description":"","parent":1241,"count":4,"filter":"raw"},{"term_id":3576,"name":"ESG Regulation","slug":"esg-regulation","term_group":0,"term_taxonomy_id":3576,"taxonomy":"resource_categories","description":"","parent":1241,"count":0,"filter":"raw"},{"term_id":3647,"name":"Expert Series","slug":"expert-series","term_group":0,"term_taxonomy_id":3647,"taxonomy":"resource_categories","description":"","parent":0,"count":34,"filter":"raw"},{"term_id":3658,"name":"Gender","slug":"gender-international-relations","term_group":0,"term_taxonomy_id":3658,"taxonomy":"resource_categories","description":"","parent":3466,"count":6,"filter":"raw"},{"term_id":3562,"name":"GSMA Capacity Building","slug":"gsma-capacity-building","term_group":0,"term_taxonomy_id":3562,"taxonomy":"resource_categories","description":"","parent":0,"count":0,"filter":"raw"},{"term_id":3568,"name":"Guidance","slug":"guidance","term_group":0,"term_taxonomy_id":3568,"taxonomy":"resource_categories","description":"","parent":3187,"count":15,"filter":"raw"},{"term_id":3583,"name":"Handset Affordability","slug":"handset-affordability","term_group":0,"term_taxonomy_id":3583,"taxonomy":"resource_categories","description":"","parent":3466,"count":0,"filter":"raw"},{"term_id":3466,"name":"International Relations","slug":"international-relations","term_group":0,"term_taxonomy_id":3466,"taxonomy":"resource_categories","description":"","parent":0,"count":7,"filter":"raw"},{"term_id":3581,"name":"Investment Gap","slug":"investment-gap","term_group":0,"term_taxonomy_id":3581,"taxonomy":"resource_categories","description":"","parent":3466,"count":0,"filter":"raw"},{"term_id":3563,"name":"Measuring and Reporting","slug":"measuring-and-reporting","term_group":0,"term_taxonomy_id":3563,"taxonomy":"resource_categories","description":"","parent":3187,"count":19,"filter":"raw"},{"term_id":3570,"name":"Nature","slug":"nature","term_group":0,"term_taxonomy_id":3570,"taxonomy":"resource_categories","description":"","parent":3187,"count":1,"filter":"raw"},{"term_id":3567,"name":"Policy and Advocacy","slug":"policy-and-advocacy","term_group":0,"term_taxonomy_id":3567,"taxonomy":"resource_categories","description":"","parent":3187,"count":6,"filter":"raw"},{"term_id":3565,"name":"Renewable Energy","slug":"renewable-energy","term_group":0,"term_taxonomy_id":3565,"taxonomy":"resource_categories","description":"","parent":3187,"count":12,"filter":"raw"},{"term_id":3648,"name":"Responsible AI","slug":"responsible-ai-expert-series","term_group":0,"term_taxonomy_id":3648,"taxonomy":"resource_categories","description":"","parent":3647,"count":21,"filter":"raw"},{"term_id":3573,"name":"Responsible AI","slug":"responsible-ai","term_group":0,"term_taxonomy_id":3573,"taxonomy":"resource_categories","description":"","parent":1242,"count":14,"filter":"raw"},{"term_id":3564,"name":"Supply Chain","slug":"supply-chain","term_group":0,"term_taxonomy_id":3564,"taxonomy":"resource_categories","description":"","parent":3187,"count":15,"filter":"raw"},{"term_id":3578,"name":"Supply Chain Sustainability","slug":"supply-chain-sustainability","term_group":0,"term_taxonomy_id":3578,"taxonomy":"resource_categories","description":"","parent":1241,"count":2,"filter":"raw"},{"term_id":1241,"name":"Sustainability","slug":"sustainability","term_group":0,"term_taxonomy_id":1241,"taxonomy":"resource_categories","description":"","parent":0,"count":26,"filter":"raw"},{"term_id":3649,"name":"Sustainability","slug":"sustainability-expert-series","term_group":0,"term_taxonomy_id":3649,"taxonomy":"resource_categories","description":"","parent":3647,"count":10,"filter":"raw"},{"term_id":3577,"name":"Sustainable Development Goals","slug":"sustainable-development-goals","term_group":0,"term_taxonomy_id":3577,"taxonomy":"resource_categories","description":"","parent":1241,"count":9,"filter":"raw"},{"term_id":3582,"name":"Tech Governance","slug":"tech-governance","term_group":0,"term_taxonomy_id":3582,"taxonomy":"resource_categories","description":"","parent":3466,"count":1,"filter":"raw"},{"term_id":3569,"name":"Transition Plans","slug":"transition-plans","term_group":0,"term_taxonomy_id":3569,"taxonomy":"resource_categories","description":"","parent":3187,"count":3,"filter":"raw"},{"term_id":3580,"name":"Usage Gap","slug":"usage-gap","term_group":0,"term_taxonomy_id":3580,"taxonomy":"resource_categories","description":"","parent":3466,"count":0,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/gsma_theme_resources\/17585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/gsma_theme_resources"}],"about":[{"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/types\/gsma_theme_resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/users\/45"}],"version-history":[{"count":10,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/gsma_theme_resources\/17585\/revisions"}],"predecessor-version":[{"id":17869,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/gsma_theme_resources\/17585\/revisions\/17869"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/media\/17709"}],"wp:attachment":[{"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/media?parent=17585"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/tags?post=17585"},{"taxonomy":"resource_categories","embeddable":true,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/resource_categories?post=17585"},{"taxonomy":"algolia_discover_type","embeddable":true,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-json\/wp\/v2\/algolia_discover_type?post=17585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}