{"id":5276,"date":"2020-03-16T16:43:09","date_gmt":"2020-03-16T16:43:09","guid":{"rendered":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/?p=5276"},"modified":"2025-06-13T11:22:00","modified_gmt":"2025-06-13T10:22:00","slug":"the-future-of-mobile-report","status":"publish","type":"post","link":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/sustainability\/the-future-of-mobile-report\/","title":{"rendered":"Unlocking the Business Value in Total Societal Impact"},"content":{"rendered":"\n<p>\u201cThe coming decade affords mobile network operators a multi-trillion-dollar opportunity. Because of their unique combination of core business, customer base, and capabilities, telcos can capitalise on broadening societal expectations for corporate purpose and performance to build new sources of revenue and business.\u201d<\/p>\n\n\n\n<p>This is an extract from a <a href=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-content\/uploads\/2020\/03\/GSMA_TheFutureofMobile-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">recent report<\/a> by the GSMA and BCG on how telcos can unlock value by using their core business, products and services to tackle environmental, social and governance (ESG) issues.<\/p>\n\n\n\n<p>Every day, news headlines remind us of the pressing environmental and social issues the world is facing. With this comes the expectation that companies have a role to play in addressing these challenges. The <a href=\"https:\/\/www.weforum.org\/agenda\/2019\/12\/davos-manifesto-2020-the-universal-purpose-of-a-company-in-the-fourth-industrial-revolution\/\" target=\"_blank\" rel=\"noopener noreferrer\">Davos 2020 Manifesto<\/a> highlights that corporations should act in the interests of all their stakeholders. It outlines how companies should pay fair taxes, implement a zero-tolerance policy on corruption and uphold human rights. In short, the business licence to operate will change over the next decade.<\/p>\n\n\n\n<p>In the mobile sector, many operators are already creating sustainable business strategies and managing their ESG risks. However, there is an opportunity to use their strengths and capabilities to score a double win, with customers and investors, by helping companies in other industries address their ESG issues. The report highlights 20 opportunity areas spanning a half dozen topics of major ESG relevance. While telcos are already exploring many of these, they will need to bring a new management focus to really capitalise on them.<\/p>\n\n\n\n<p>Analysis shows sustainability performance is an important consideration in valuation multiples today in many sectors. To date, higher valuations have correlated primarily with factors that reduce ESG related risks. Over time, however, BCG believes investors will also recognise the upside of positive ESG performance on a company\u2019s longer-run competitive advantage and value.<\/p>\n\n\n\n<p>\u201cWe are entering an era where the value of a company won\u2019t just be measured in terms of economic or social performance, but also by its contribution to society,\u201d said Stephane Richard, Chairman and Chief Executive Officer of Orange SA.<\/p>\n\n\n\n<p>To help understand the landscape of ESG efforts in the industry, the GSMA created its Sustainability Assessment Framework in 2018, with the support of Yale University and Sida. The framework is designed to provide operators with a clear analysis of how they can improve, gaps in their approach and inspire action through sharing examples of best practices.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/gsma_resources\/the-gsma-sustainability-assessment-framework\/\" target=\"_blank\" rel=\"noopener noreferrer\">assessment this year<\/a>, based on operators\u2019 public reporting, shows almost half of the operators we assessed are either in the \u2018leadership\u2019 or \u2018established\u2019 categories. This is testimony to the importance the industry already places on people, planet, profit. However, there is definitely room for improved practices and innovation across the industry to unlock real value for the triple bottom line.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-gsma-white-color has-gsma-red-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/sustainable-business\/\">More information<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u201cThe coming decade affords mobile network operators a multi-trillion-dollar opportunity. Because of their unique combination of core business, customer base, and capabilities, telcos can capitalise on broadening societal expectations for corporate purpose and performance to build new sources of revenue and business.\u201d This is an extract from a recent report by the GSMA and BCG [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":5279,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":""},"categories":[3463],"tags":[],"algolia_discover_type":[3510],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.3 (Yoast SEO v23.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unlocking the Business Value in Total Societal Impact - External Affairs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/sustainability\/the-future-of-mobile-report\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unlocking the Business Value in Total Societal Impact\" \/>\n<meta property=\"og:description\" content=\"\u201cThe coming decade affords mobile network operators a multi-trillion-dollar opportunity. Because of their unique combination of core business, customer base, and capabilities, telcos can capitalise on broadening societal expectations for corporate purpose and performance to build new sources of revenue and business.\u201d This is an extract from a recent report by the GSMA and BCG [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/sustainability\/the-future-of-mobile-report\/\" \/>\n<meta property=\"og:site_name\" content=\"External Affairs\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/gsma\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-16T16:43:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-13T10:22:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/wp-content\/uploads\/2020\/03\/eyeem-28620681-86813619-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"kchilcott@gsma.com\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@GSMA\" \/>\n<meta name=\"twitter:site\" content=\"@GSMA\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"kchilcott@gsma.com\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Unlocking the Business Value in Total Societal Impact - External Affairs","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/external-affairs\/sustainability\/the-future-of-mobile-report\/","og_locale":"en_GB","og_type":"article","og_title":"Unlocking the Business Value in Total Societal Impact","og_description":"\u201cThe coming decade affords mobile network operators a multi-trillion-dollar opportunity. 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