Mobile Internet Skills Training Toolkit
The GSMA Mobile Internet Skills Training Toolkit (MISTT) is a set of free resources to teach people the basic skills they need to access and use mobile internet. It uses a ‘train the trainer’ approach and consists of short lessons in a PDF format that can be easily adapted to local needs and languages.
To access all MISTT materials, including multiple languages, individual modules, the training videos, the ‘How-To’ Guide, plus regional case studies, please click on the sections below.
If you are interested in rolling out the MISTT with support from the GSMA Connected Society programme, or would like to hear about best practices, you can get in touch with us by emailing [email protected].
Click on one of the tiles below to download the MISTT in your preferred language.
Select MISTT modules* are also available in Shona (Bitesize and In-Depth) and Ndebele (Bitesize and In-Depth), in simple, Microsoft Word format. Thank you to our partner Zonful for providing the translations.
*This version includes the following four modules: Introduction to the Internet, Google, WhatsApp and YouTube.
**This version includes the above four modules plus the following: Wikipedia and Facebook.
^This version includes the above six modules plus the following: Online Safety, Mobile Money, Android, Assistive Tech and KaiOS.
Click on one of the tiles below to download each module separately.
Below you will find a series of short videos on each MISTT module. Each video explains the purpose of the tool and demonstrates basic user functions. These videos can be used in your training sessions in conjunction with the main toolkit.
How to Design a Mobile Internet Skills Training Toolkit
- This ‘How To- Guide is aimed at mobile operators, NGOs, government or development organisations that want to improve the mobile literacy of a particular group of people.
- This Guide provides a clear and easily adaptable framework for designing and delivering contextually specific training in basic mobile internet skills.
- Through the practical recommendations outlined, you will be able to create a localised and customised toolkit that is relevant to your audience.
- This Guide complements the Mobile Internet Skills Training Toolkit (see above for download options).
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Subscribe for the latest updates
Do you want to be the first to hear about MISTT updates? Subscribe to our mailing list and we’ll notify you when:
- A new module is added to the MISTT
- A new platform for viewing the MISTT becomes available
- A new case study, report or video on digital skills is published
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Mobile Internet Skills Training Toolkit (MISTT) © 2021 by GSMA Mobile for Development Foundation, Inc is licensed under CC BY 4.0 
All of the content in the Mobile Internet Skills Training Toolkit (MISTT) was created by the GSMA Mobile for Development Foundation in an effort to improve digital inclusion globally. In keeping with the principles of Digital Public Goods, the material is available freely under the Creative Commons Attribution 4.0 International License (CC BY 4.0). This license allows reusers to distribute, remix, adapt, and build upon the material in any medium or format, so long as attribution is given to the creator. The license allows for commercial use. This work was made possible with funding from the Foreign, Commonwealth & Development Office (FCDO).