Mobile connectivity drives economic and social development, creates jobs, increases productivity and improves the lives of citizens. But people in lower-income groups, particularly women, are often faced with a trade-off between paying for mobile internet access or buying essential items for their families. Globally, about 3.4 billion people who live in areas covered by mobile broadband network do not use mobile internet.

The cost of mobile devices and services is impacted by a whole range of factors, many of which are outside the direct control of the mobile industry. In particular, sector-specific taxes, fees and other levies have a significant impact on affordability.

The GSMA works with the mobile industry and policymakers to promote best practice, pursue greater affordability and highlight the corresponding benefits of broader internet adoption, economic growth and social inclusion.

State of the Industry and Trends

Asia Pacific and Greater China

Latin America & the Caribbean

Middle East and North Africa

Sub-Saharan Africa


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