{"id":93226,"date":"2017-02-06T12:05:53","date_gmt":"2017-02-06T12:05:53","guid":{"rendered":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/public-policy\/gsma_resources\/internet-safety-guides"},"modified":"2026-01-19T11:31:30","modified_gmt":"2026-01-19T11:31:30","slug":"internet-safety-guides","status":"publish","type":"gsma_theme_resources","link":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/public-policy\/gsma_resources\/internet-safety-guides\/","title":{"rendered":"Internet Safety Guides"},"content":{"rendered":"

Growing numbers of young people are leading digital lives, and when they encounter problems in their digital lives, many will reach out to child helplines for support and guidance.<\/p>\n

CHI and GSMA have harnessed learnings from their members and partners to create a series of high level guides on nine of the more common or challenging digital issues that lead young people to seek advice from child helplines.<\/p>\n

The guides were created with child helplines and counsellors in mind – in particular those for whom internet safety issues are relatively new or counsellor guidance \/ training is still under development. They are deliberately and necessarily high level, in order to accommodate differing local contexts, but each guide provides a definition and some examples of the issue, options for discussion with the child or a parent \/ carer, practical and technical advice, as well as any \u2018red flags\u2019 that counsellors should look out for.<\/p>\n

We hope the guides serve as a useful introduction and perhaps a foundation upon which to develop more detailed guidance within a given national context.<\/p>\n

PDF downloads:<\/span><\/strong><\/p>\n

About these guides (English<\/a>) (French<\/a>) (Spanish<\/a>) (Arabic<\/a>)<\/p>\n

Understanding young people’s use of technology (English<\/a>)<\/p>\n

Cyberbullying (English<\/a>) (French<\/a>) (Spanish<\/a>) (Arabic<\/a>)<\/p>\n

Discrimination and hate speech online (English<\/a>) (French<\/a>) (Spanish<\/a>) (Arabic<\/a>)<\/p>\n

Grooming (English<\/a>) (French<\/a>) (Spanish<\/a>) (Arabic<\/a>)<\/p>\n

Illegal content (English<\/a>) (French<\/a>) (Spanish<\/a>) (Arabic<\/a>)<\/p>\n

Inappropriate content (English<\/a>) (French<\/a>) (Spanish<\/a>) (Arabic<\/a>)<\/p>\n

Privacy (English<\/a>) (French<\/a>) (Spanish<\/a>)<\/p>\n

Sexual extortion of children (English<\/a>) (French<\/a>) (Spanish<\/a>) (Arabic<\/a>)<\/p>\n

Sexual harassment online (English<\/a>) (French<\/a>) (Spanish<\/a>)<\/p>\n

Unsolicited contact from strangers (English<\/a>) (French<\/a>) (Spanish<\/a>) (Arabic<\/a>)<\/p>\n","protected":false},"excerpt":{"rendered":"

Growing numbers of young people are leading digital lives, and when they encounter problems in their digital lives, many will reach out to child helplines for support and guidance.<\/p>\n

CHI and GSMA have harnessed learnings from their …<\/p>\n","protected":false},"author":106,"featured_media":0,"template":"","meta":{"image":"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/public-policy\/wp-content\/uploads\/2017\/02\/internet-safety-guides-snip.png","json":{"gsma_resources_type":"Document","gsma_resources_thumb":"[21278]","gsma_resources_file":"[]","gsma_resources_multi":[{"version":"","offsite":"","file":"[]","url":"","video":"","desc":"","image":"[]"}],"gsma_resources_wgr":null,"gsma_resources_video":"","gsma_resources_image":"[]","gsma_resources_url":"\/solutions-and-impact\/connectivity-for-good\/public-policy\/wp-content\/uploads\/2017\/03\/About-these-guides_GSMA-CHI_V1.docx.pdf","gsma_resources_date":"","gsma_resources_button":"Download"}},"tags":[],"resource_categories":[11192],"algolia_discover_type":[12154],"class_list":["post-93226","gsma_theme_resources","type-gsma_theme_resources","status-publish","hentry","resource_categories-child-rights-and-protection","algolia_discover_type-resource"],"yoast_head":"\nInternet Safety Guides - Public Policy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gsma.com\/solutions-and-impact\/connectivity-for-good\/public-policy\/gsma_resources\/internet-safety-guides\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Internet Safety Guides\" \/>\n<meta property=\"og:description\" content=\"Growing numbers of young people are leading digital lives, and when they encounter problems in their digital lives, many will reach out to child helplines for support and guidance. 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