{"id":42879,"date":"2023-05-14T15:48:21","date_gmt":"2023-05-14T15:48:21","guid":{"rendered":"https:\/\/www.gsma.com\/solutions-and-impact\/gsma-open-gateway\/?post_type=gsma_theme_resources&#038;p=42879"},"modified":"2025-10-21T10:52:07","modified_gmt":"2025-10-21T10:52:07","slug":"online-ticketing-protection","status":"publish","type":"gsma_theme_resources","link":"https:\/\/www.gsma.com\/solutions-and-impact\/gsma-open-gateway\/gsma_resources\/online-ticketing-protection\/","title":{"rendered":"Online Ticketing Protection"},"content":{"rendered":"\n<figure class=\"wp-block-table is-style-regular\"><table class=\"has-gsma-light-grey-background-color has-background\"><tbody><tr><td><strong>Use Case<\/strong><\/td><td>Online Ticketing Protection<\/td><\/tr><tr><td><strong>Sector<\/strong><\/td><td>Retail, Media and Entertainment<\/td><\/tr><tr><td><strong>CAMARA API<\/strong><\/td><td>Number Verification\u200b<br>KYC Match\u200b<br>Device Identifier<br><a href=\"https:\/\/www.gsma.com\/solutions-and-impact\/gsma-open-gateway\/gsma-open-gateway-api-descriptions\/\">View API Descriptions<\/a><\/td><\/tr><tr><td><strong>Business problem being solved<\/strong><\/td><td>Ensuring fair and secure online ticketing by preventing the use of bots to bypass online queues and to purchase tickets often in bulk for future resale, disrupting legitimate access.<\/td><\/tr><tr><td><strong>How the solution works<\/strong><\/td><td>The solution integrates advanced mobile network capabilities to maintain a streamlined and fair online ticketing queue for the events industry.\u200b<br>\u200b<br>By integrating data from the following APIs, the system can maintain a trusted user experience:\u200b<br><strong>Device Identifier:<\/strong> The API can be used to detect people in the queue on the same device, an indicator of the use of bots\u200b<br><strong>KYC Match: <\/strong>The API identifies if the person registered in the queue matches the details held in the operator\u2019s CRM system, a mismatch could indicate multiple people queueing on behalf of a single individual\u200b<br><strong>Number Verification:<\/strong> The API will help confirm the purchasing party is in possession of the phone associated to this mobile number, limiting bulk purchasing<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Use Case Online Ticketing Protection Sector Retail, Media and Entertainment CAMARA API Number Verification\u200bKYC Match\u200bDevice IdentifierView API Descriptions Business problem being solved Ensuring fair and secure online ticketing by preventing the use of bots to bypass online queues and to purchase tickets often in bulk for future resale, disrupting legitimate access. How the solution works [&hellip;]<\/p>\n","protected":false},"author":31,"featured_media":0,"template":"","meta":{"image":null,"json":{"gsma_resources_type":"0","gsma_resources_thumb":"null","gsma_resources_file":"null","gsma_resources_multi":null,"gsma_resources_wgr":null,"gsma_resources_video":"","gsma_resources_image":"null","gsma_resources_url":"","gsma_resources_date":"","gsma_resources_button":""}},"tags":[201,206,205],"resource_categories":[192,145,133,131],"algolia_discover_type":[],"class_list":["post-42879","gsma_theme_resources","type-gsma_theme_resources","status-publish","hentry","tag-developer","tag-media-and-entertainment","tag-retail","resource_categories-device-identifier","resource_categories-know-your-customer-match","resource_categories-number-verification","resource_categories-use-cases"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v25.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Online Ticketing Protection - Open Gateway<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gsma.com\/solutions-and-impact\/gsma-open-gateway\/gsma_resources\/online-ticketing-protection\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online Ticketing Protection\" \/>\n<meta property=\"og:description\" content=\"Use Case Online Ticketing Protection Sector Retail, Media and Entertainment CAMARA API Number Verification\u200bKYC Match\u200bDevice IdentifierView API Descriptions Business problem being solved Ensuring fair and secure online ticketing by preventing the use of bots to bypass online queues and to purchase tickets often in bulk for future resale, disrupting legitimate access. 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