{"id":45004,"date":"2025-12-01T21:19:44","date_gmt":"2025-12-01T21:19:44","guid":{"rendered":"https:\/\/www.gsma.com\/solutions-and-impact\/gsma-open-gateway\/?page_id=45004"},"modified":"2025-12-04T15:33:45","modified_gmt":"2025-12-04T15:33:45","slug":"fico","status":"publish","type":"page","link":"https:\/\/www.gsma.com\/solutions-and-impact\/gsma-open-gateway\/gsma-fusion\/fico\/","title":{"rendered":"FICO"},"content":{"rendered":"\n
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FICO: Standardising fraud prevention APIs<\/h1>\n\n\n\n

FICO calls on mobile operators to enable fraud prevention APIs that protect consumers and strengthen trust in digital finance.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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About enterprise API demands<\/h2>\n\n\n\n

Evolving financial crime demands real-time collaboration between banks and mobile network operators. FICO, working with Jersey Telecom (JT) and GSMA Fusion, is advancing the global rollout of fraud prevention APIs that connect telecom data with financial intelligence. Delivered through the FICO\u00ae Platform, the Scam Signal API analyses live telephony patterns to detect impersonation calls and block fraudulent payments before completion. This approach has already reduced scam losses by more than 40% for UK banks. Fraud prevention APIs, such as Scam Signal, SIM Swap, and Number Verification, give financial institutions the network insight they need to act instantly and protect customers. Through GSMA Fusion, FICO and JT are engaging mobile operators worldwide to align on common API standards, ensuring scalable, interoperable defences against APP fraud and restoring consumer trust in digital transactions.<\/p>\n\n\n\n

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Cross-industry collaboration is paramount and major network operators together with banks need to act as innovators at a time when criminals are exploiting new technologies like AI. By fostering partnerships between major operators and banks, we can effectively combat scams and secure customer trust in South Africa<\/p>Scott Taylor, principal consultant, FICO<\/cite><\/blockquote><\/div>\n<\/div>\n\n\n\n

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Problem<\/h5>\n\n\n
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APP fraud and impersonation scams are growing, costing banks billions annually.<\/p>\n<\/div>\n\n\n\n

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Solution<\/h5>\n\n\n
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Fraud prevention APIs use live network intelligence to detect and stop scams in real time.<\/p>\n<\/div>\n\n\n\n

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API service<\/h5>\n\n\n
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Scam Signal, SIM Swap, and Number Verification APIs for real-time fraud detection.<\/p>\n<\/div>\n\n\n\n

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Impact<\/h5>\n\n\n
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Reduced fraud losses, improved consumer trust, and stronger operator-bank collaboration.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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More information<\/h2>\n\n\n\n
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What is Scam Signal?<\/p>\n\n\n\n

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It\u2019s an AI-driven fraud prevention API using network data to identify suspicious calls and stop scams instantly.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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What role do mobile operators play in stopping fraud?<\/p>\n\n\n\n

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Operators control the real-time signals that expose impersonation or SIM-swap activity, enabling faster, more accurate fraud detection.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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How does GSMA Fusion support this initiative?<\/p>\n\n\n\n

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Fusion connects FICO, JT, and operators under the GSMA Open Gateway framework to standardise fraud prevention APIs globally.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Market snapshot<\/h2>\n\n\n\n

Scams cost the global economy over $1 trillion<\/strong> in 2024<\/strong> – Global Anti-Scam Alliance<\/a>

Digital banking fraud grew 74% to R1.888 billion in 2024 – SABRIC<\/a>

Results from UK banks using Scam Signal within FICO\u00ae Platform \u2013 Omni-Channel Engagement include:
\u2022 41% reduction in the number of people scammed
\u2022 44% decrease in fraud losses
\u2022 55% reduction in false positives (payments flagged as fraud that are in fact genuine) – JT<\/a><\/p>\n<\/div>\n\n\n\n

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Partners<\/h2>\n\n\n\n

This initiative is supported by:<\/p>\n\n\n\n

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