Thursday April 16, 2020

RCS Live #1: Rapid Chatbot Deployment & RBM Innovation – Catch Up

Person looking at mobile phone smiling, light is reflecting on face in dark room

Watch the RCS Live #1: Rapid Chatbot Deployment & RBM Innovation webinar and download the speakers’ presentations.

On Wednesday, 15 April, The Future Networks Programme hosted the first ‘RCS Live’ webinar with Summit Tech.

In this webinar, Doug Makishima, CSMO, Summit Tech explained how RCS Business Messaging chatbots allow small business to stay engaged with their customers. Doug also discussed how brick-and-mortar stores could add mCommerce ordering, delivery and customer care capabilities quickly and easily to improve customer satisfaction and optimise their operations.

Webinar Catch Up

Duration: 51min 24sec


Company Speaker & Topic Presentation
GSMA Paul Schonewald, Programme Marketing Director
RCS Live Overview
Summit Tech Doug Makishima, CSMO
Rapid Chatbot Deployment & RBM Innovation

More from RCS Live  

‘RCS Live’ presents you with webinars from innovators within the RCS ecosystem who share their latest findings, discuss new campaigns and debate some of the questions faced by the industry.

Learn more about upcoming webinars and catch up on any you’ve missed.

View Schedule

Contact the GSMA

Please get in touch if you need more information or have any queries about anything you see on our website.

Contact us