{"id":8007,"date":"2024-05-30T10:16:14","date_gmt":"2024-05-30T09:16:14","guid":{"rendered":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/?page_id=7851"},"modified":"2026-06-02T13:32:25","modified_gmt":"2026-06-02T12:32:25","slug":"gt-leasing-code-of-conduct-make-a-complaint","status":"publish","type":"page","link":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/gt-leasing-code-of-conduct-make-a-complaint\/","title":{"rendered":"GT Leasing Code of Conduct \u2013 Make a Complaint"},"content":{"rendered":"\n<p>A GSMA member or its agent may use the form below to submit a complaint against a signatory or supporter based on non-compliant traffic observed on the member\u2019s network.<\/p>\n\n\n\n<p>The party making the complaint (the \u201cComplainant\u201d) must attempt to discuss the matter with the signatory or supporter before submitting a complaint to the GSMA. This will help to avoid complaints based on misunderstandings, resolve unintentional one-off non-compliances etc.<\/p>\n\n\n\n<p>Complaints should contain the information specified in FS.59 GT Leasing Code of Conduct: Central Declaration and Complaints Process and will be handled in accordance with the process specified therein.<\/p>\n\n\n\n<p>By submitting a complaint, parties must agree via the declaration below to adhere to <a href=\"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gsma_resources\/fs-59-global-title-leasing-code-of-conduct-declaration-and-compliance-process\/\" target=\"_blank\" rel=\"noreferrer noopener\">FS.59 GT Leasing Code of Conduct: Central Declaration and Complaints Process<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-complainant-details\">Complainant Details<\/h3>\n\n\n\n<style>.wForm form{text-align: left;}<\/style><!-- FORM: HEAD SECTION -->\n    <meta http-equiv=\"Content-Type\" content=\"text\/html; charset=utf-8\" \/>\n    <meta name=\"referrer\" content=\"no-referrer-when-downgrade\">\n    <!-- THIS SCRIPT NEEDS TO BE LOADED FIRST BEFORE wforms.js -->\n    <script type=\"text\/javascript\" data-for=\"FA__DOMContentLoadedEventDispatch\" src=\"https:\/\/gsma.tfaforms.net\/js\/FA__DOMContentLoadedEventDispatcher.js\" defer><\/script>\n        <script type=\"text\/javascript\">\n        document.addEventListener(\"FA__DOMContentLoaded\", function(){\n            const FORM_TIME_START = Math.floor((new Date).getTime()\/1000);\n            let formElement = document.getElementById(\"tfa_0\");\n            if (null === formElement) {\n                formElement = document.getElementById(\"0\");\n            }\n            let appendJsTimerElement = function(){\n                let formTimeDiff = Math.floor((new Date).getTime()\/1000) - FORM_TIME_START;\n                let cumulatedTimeElement = document.getElementById(\"tfa_dbCumulatedTime\");\n                if (null !== cumulatedTimeElement) {\n                    let cumulatedTime = parseInt(cumulatedTimeElement.value);\n                    if (null !== cumulatedTime && cumulatedTime > 0) {\n                        formTimeDiff += cumulatedTime;\n                    }\n                }\n                let jsTimeInput = document.createElement(\"input\");\n                jsTimeInput.setAttribute(\"type\", \"hidden\");\n                jsTimeInput.setAttribute(\"value\", formTimeDiff.toString());\n                jsTimeInput.setAttribute(\"name\", \"tfa_dbElapsedJsTime\");\n                jsTimeInput.setAttribute(\"id\", \"tfa_dbElapsedJsTime\");\n                jsTimeInput.setAttribute(\"autocomplete\", \"off\");\n                if (null !== formElement) {\n                    formElement.appendChild(jsTimeInput);\n                }\n            };\n            if (null !== formElement) {\n                if(formElement.addEventListener){\n                    formElement.addEventListener('submit', appendJsTimerElement, false);\n                } else if(formElement.attachEvent){\n                    formElement.attachEvent('onsubmit', appendJsTimerElement);\n                }\n            }\n        });\n    <\/script>\n\n    <link href=\"https:\/\/gsma.tfaforms.net\/dist\/form-builder\/5.0.0\/wforms-layout.css?v=1781499412\" rel=\"stylesheet\" type=\"text\/css\" \/>\n\n    <link href=\"https:\/\/gsma.tfaforms.net\/uploads\/themes\/theme-34.css\" rel=\"stylesheet\" type=\"text\/css\" \/>\n    <link href=\"https:\/\/gsma.tfaforms.net\/dist\/form-builder\/5.0.0\/wforms-jsonly.css?v=1781499412\" rel=\"alternate stylesheet\" title=\"This stylesheet activated by javascript\" type=\"text\/css\" \/>\n    <script type=\"text\/javascript\" src=\"https:\/\/gsma.tfaforms.net\/wForms\/3.11\/js\/wforms.js?v=1781499412\"><\/script>\n    <script type=\"text\/javascript\" src=\"https:\/\/gsma.tfaforms.net\/js\/wforms_session_errors_aria.js?v=1781499412\" defer><\/script>\n    <script type=\"text\/javascript\">\n        if(wFORMS.behaviors.prefill) wFORMS.behaviors.prefill.skip = true;\n    <\/script>\n    <link rel=\"stylesheet\" type=\"text\/css\" href=\"https:\/\/gsma.tfaforms.net\/css\/kalendae.css\" \/>\n\t<script type=\"text\/javascript\" src=\"https:\/\/gsma.tfaforms.net\/js\/kalendae\/kalendae.standalone.min.js\" ><\/script>\n\t<script type=\"text\/javascript\" src=\"https:\/\/gsma.tfaforms.net\/wForms\/3.11\/js\/wforms_calendar.js\"><\/script>\n    <script type=\"text\/javascript\" src=\"https:\/\/gsma.tfaforms.net\/wForms\/3.11\/js\/localization-en_GB.js?v=1781499412\"><\/script>\n<link href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/4.4.0\/css\/font-awesome.min.css\" rel=\"stylesheet\" type=\"text\/css\" \/>\n    <script>\n        var FAoldJQ;\n        if (typeof $ != 'undefined' && $.noConflict) FAoldJQ = $.noConflict(true);\n    <\/script>\n    <script src=\"https:\/\/gsma.tfaforms.net\/dist\/jquery\/jquery.a7691f40d21027ec7d86.js\"><\/script>\n    <script src=\"https:\/\/gsma.tfaforms.net\/js\/typeahead\/v1.2.0\/typeahead.bundle.js\"><\/script>\n    <script>\n        var FA$ = $.noConflict(true);\n        if (FAoldJQ) $ = jQuery = FAoldJQ;\n    <\/script>\n\n<!-- FORM: BODY SECTION -->\n<div class=\"wFormContainer\" >\n    <div class=\"wFormHeader\"><\/div>\n    <style type=\"text\/css\">\n                #tfa_2617,\n                *[id^=\"tfa_2617[\"] {\n                    width: 195px !important;\n                }\n                #tfa_2617-D,\n                *[id^=\"tfa_2617[\"][class~=\"field-container-D\"] {\n                    width: auto !important;\n                }\n            \n                #tfa_2739,\n                *[id^=\"tfa_2739[\"] {\n                    width: 170px !important;\n                }\n                #tfa_2739-D,\n                *[id^=\"tfa_2739[\"][class~=\"field-container-D\"] {\n                    width: auto !important;\n                }\n            <\/style><div class=\"\"><div class=\"wForm\" id=\"1482-WRPR\" data-language=\"en_GB\" dir=\"ltr\">\n<div class=\"codesection\" id=\"code-1482\"><\/div>\n<form method=\"post\" action=\"https:\/\/gsma.tfaforms.net\/api_v2\/rest\/workflow\/processor\" class=\"hintsBelow labelsAbove\" id=\"1482\" enctype=\"multipart\/form-data\">\n<fieldset id=\"tfa_2689\" class=\"section\">\n<legend id=\"tfa_2689-L\"><b>Provide details of the GSMA member company making the complaint<\/b><\/legend>\n<div class=\"oneField field-container-D    \" id=\"tfa_7-D\">\n<label id=\"tfa_7-L\" class=\"label preField reqMark\" for=\"tfa_7\">Complainant Company Name&nbsp;<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_7\" name=\"tfa_7\" value=\"\" title=\"Complainant Company Name \" class=\"required\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2659-D\">\n<label id=\"tfa_2659-L\" class=\"label preField reqMark\" for=\"tfa_2659\">Address line 1<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_2659\" name=\"tfa_2659\" value=\"\" title=\"Address line 1\" class=\"required\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2662-D\">\n<label id=\"tfa_2662-L\" class=\"label preField \" for=\"tfa_2662\">Address line 2<\/label><br><div class=\"inputWrapper\"><input type=\"text\" id=\"tfa_2662\" name=\"tfa_2662\" value=\"\" title=\"Address line 2\" class=\"\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2664-D\">\n<label id=\"tfa_2664-L\" class=\"label preField reqMark\" for=\"tfa_2664\">City<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_2664\" name=\"tfa_2664\" value=\"\" title=\"City\" class=\"required\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2666-D\">\n<label id=\"tfa_2666-L\" class=\"label preField reqMark\" for=\"tfa_2666\">State\/Province<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_2666\" name=\"tfa_2666\" value=\"\" title=\"State\/Province\" class=\"required\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2668-D\">\n<label id=\"tfa_2668-L\" class=\"label preField reqMark\" for=\"tfa_2668\">Post\/zip code<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_2668\" name=\"tfa_2668\" value=\"\" title=\"Post\/zip code\" class=\"required\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2622-D\">\n<label id=\"tfa_2622-L\" class=\"label preField reqMark\" for=\"tfa_2622\">Country \/ Region<\/label><br><div class=\"inputWrapper\">\n<input aria-required=\"true\" type=\"text\" id=\"tfa_2622\" name=\"tfa_2622\" value=\"\" title=\"Country \/ Region\" data-dataset-allow-free-responses=\"0\" data-dataset-clear-cache=\"1\" autocomplete=\"off\" data-dataset-parameters=\"undefined\" data-dataset-timestamp=\"1713902831\" data-dataset-id=\"e90a8e98-a50e-4356-a5b9-2392aa42ea5b\" data-dataset-map=\"\" data-dataset-type=\"salesforce-picklist\" data-dataset-url=\"https:\/\/gsma.tfaforms.net\/api_v2\/datasets\" class=\"required wfAutosuggest\"><i class=\"fa fa-spinner fa-pulse fa-fw tt-spinner\"><\/i><i class=\"fa fa-search tt-search\" aria-hidden=\"true\"><\/i><i class=\"fa fa-times-circle tt-clear no-input\" tabindex=\"0\" aria-label=\"Clear field\" role=\"button\"><\/i>\n<\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2672-D\">\n<label id=\"tfa_2672-L\" class=\"label preField reqMark\" for=\"tfa_2672\">Company registration no.<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_2672\" name=\"tfa_2672\" value=\"\" title=\"Company registration no.\" class=\"required\"><\/div>\n<\/div>\n<\/fieldset>\n<fieldset id=\"tfa_2690\" class=\"section\">\n<legend id=\"tfa_2690-L\"><b>Complainant Authorised Representative<\/b><\/legend>\n<div class=\"oneField field-container-D    \" id=\"tfa_1-D\">\n<label id=\"tfa_1-L\" class=\"label preField reqMark\" for=\"tfa_1\">First Name<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_1\" name=\"tfa_1\" value=\"\" title=\"First Name\" class=\"required\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_3-D\">\n<label id=\"tfa_3-L\" class=\"label preField reqMark\" for=\"tfa_3\">Last Name<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_3\" name=\"tfa_3\" value=\"\" title=\"Last Name\" class=\"required\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_5-D\">\n<label id=\"tfa_5-L\" class=\"label preField reqMark\" for=\"tfa_5\">Job Title<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_5\" name=\"tfa_5\" value=\"\" title=\"Job Title\" class=\"required\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2703-D\">\n<label id=\"tfa_2703-L\" class=\"label preField \" for=\"tfa_2703\">Company Name (if different to above, i.e., complainant's agent)<\/label><br><div class=\"inputWrapper\"><input type=\"text\" id=\"tfa_2703\" name=\"tfa_2703\" value=\"\" title=\"Company Name (if different to above, i.e., complainant's agent)\" class=\"\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2676-D\">\n<label id=\"tfa_2676-L\" class=\"label preField reqMark\" for=\"tfa_2676\">Telephone<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_2676\" name=\"tfa_2676\" value=\"\" title=\"Telephone\" class=\"required\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_775-D\">\n<label id=\"tfa_775-L\" class=\"label preField reqMark\" for=\"tfa_775\">Email<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_775\" name=\"tfa_775\" value=\"\" title=\"Email\" class=\"validate-email required\"><\/div>\n<\/div>\n<\/fieldset>\n<input type=\"hidden\" id=\"tfa_2624\" name=\"tfa_2624\" value=\"\" class=\"\"><div id=\"tfa_2346\" class=\"section empty group\"><\/div>\n<input type=\"hidden\" id=\"tfa_2602\" name=\"tfa_2602\" value=\"\" class=\"\"><div id=\"tfa_2603\" class=\"section empty group wf-acl-hidden\"><\/div>\n<div id=\"tfa_2611\" class=\"section group\">\n<input type=\"hidden\" id=\"tfa_2613\" name=\"tfa_2613\" value=\"utm_content__c\" class=\"\"><input type=\"hidden\" id=\"tfa_2614\" name=\"tfa_2614\" value=\"utm_source__c\" class=\"\"><input type=\"hidden\" id=\"tfa_2615\" name=\"tfa_2615\" value=\"utm_campaign__c\" class=\"\"><input type=\"hidden\" id=\"tfa_2616\" name=\"tfa_2616\" value=\"utm_medium__c\" class=\"\"><input type=\"hidden\" id=\"tfa_2617\" name=\"tfa_2617\" value=\"UA-1615388-90\" class=\"calc-GOOGLEACCOUNTID\">\n<\/div>\n<fieldset id=\"tfa_2630\" class=\"section\">\n<legend id=\"tfa_2630-L\"><b>Details of Complaint<\/b><\/legend>\n<div class=\"htmlSection\" id=\"tfa_2710\"><div class=\"htmlContent\" id=\"tfa_2710-HTML\">Provide details about the code of conduct signatory\/supporter against whom the complaint is being made, and the nature of the complaint.<\/div><\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2711-D\">\n<label id=\"tfa_2711-L\" class=\"label preField reqMark\" for=\"tfa_2711\">Signatory\/supporter name<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_2711\" name=\"tfa_2711\" value=\"\" title=\"Signatory\/supporter name\" class=\"required\"><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2713-D\">\n<label id=\"tfa_2713-L\" class=\"label preField reqMark\" for=\"tfa_2713\">Complaint Details (include required information)<\/label><br><div class=\"inputWrapper\"><textarea aria-required=\"true\" id=\"tfa_2713\" name=\"tfa_2713\" title=\"Complaint Details (include required information)\" class=\"required\"><\/textarea><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2641-D\">\n<label id=\"tfa_2641-L\" class=\"label preField \" for=\"tfa_2641\">Attach supporting files as necessary<\/label><br><div class=\"inputWrapper\"><input type=\"file\" id=\"tfa_2641\" name=\"tfa_2641\" size=\"\" title=\"Attach supporting files as necessary\" class=\"\"><\/div>\n<\/div>\n<\/fieldset>\n<fieldset id=\"tfa_2727\" class=\"section\">\n<legend id=\"tfa_2727-L\"><b>Declaration<\/b><\/legend>\n<div class=\"htmlSection\" id=\"tfa_2728\"><div class=\"htmlContent\" id=\"tfa_2728-HTML\">On behalf of the complainant declared above:<\/div><\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2731-D\" role=\"group\" aria-labelledby=\"tfa_2731-L\" data-tfa-labelledby=\"-L tfa_2731-L\">\n<label id=\"tfa_2731-L\" class=\"label preField reqMark\" data-tfa-check-label-for=\"tfa_2731\" aria-label=\"Signatory Declaration  On behalf of the company declared above: \u00a0 required\"><b>Signatory Declaration<\/b>&nbsp;&nbsp;<br>On behalf of the company declared above:<\/label><br><div class=\"inputWrapper\"><span id=\"tfa_2731\" class=\"choices vertical required\"><span class=\"oneChoice\"><input type=\"checkbox\" value=\"tfa_2740\" class=\"\" id=\"tfa_2740\" name=\"tfa_2740\" aria-labelledby=\"tfa_2740-L\" data-tfa-labelledby=\"tfa_2731-L tfa_2740-L\" data-tfa-parent-id=\"tfa_2731\"><label class=\"label postField\" id=\"tfa_2740-L\" for=\"tfa_2740\"><span class=\"input-checkbox-faux\"><\/span>I wish to submit a complaint of non-compliance with <i>FS.52 GSMA GT Leasing Code of Conduct<\/i> by the signatory\/supporter specified above.<\/label><\/span><\/span><\/div>\n<\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2734-D\" role=\"group\" aria-labelledby=\"tfa_2734-L\" data-tfa-labelledby=\"-L tfa_2734-L\"><div class=\"inputWrapper\"><span id=\"tfa_2734\" class=\"choices vertical required\"><span class=\"oneChoice\"><input type=\"checkbox\" value=\"tfa_2741\" class=\"\" id=\"tfa_2741\" name=\"tfa_2741\" aria-labelledby=\"tfa_2741-L\" data-tfa-labelledby=\"tfa_2734-L tfa_2741-L\" data-tfa-parent-id=\"tfa_2734\"><label class=\"label postField\" id=\"tfa_2741-L\" for=\"tfa_2741\"><span class=\"input-checkbox-faux\"><\/span>I confirm that the complainant has attempted to discuss the matter with the signatory\/supporter before submitting this complaint to the GSMA. <\/label><\/span><\/span><\/div><\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2736-D\" role=\"group\" aria-labelledby=\"tfa_2736-L\" data-tfa-labelledby=\"-L tfa_2736-L\"><div class=\"inputWrapper\"><span id=\"tfa_2736\" class=\"choices vertical required\"><span class=\"oneChoice\"><input type=\"checkbox\" value=\"tfa_2737\" class=\"\" id=\"tfa_2737\" name=\"tfa_2737\" aria-labelledby=\"tfa_2737-L\" data-tfa-labelledby=\"tfa_2736-L tfa_2737-L\" data-tfa-parent-id=\"tfa_2736\"><label class=\"label postField\" id=\"tfa_2737-L\" for=\"tfa_2737\"><span class=\"input-checkbox-faux\"><\/span>I have reviewed and agree to adhere to <i>FS.59 GT Leasing Code of Conduct: Central Declaration and Complaints Process<\/i>.<\/label><\/span><\/span><\/div><\/div>\n<div class=\"oneField field-container-D    \" id=\"tfa_2739-D\">\n<label id=\"tfa_2739-L\" class=\"label preField reqMark\" for=\"tfa_2739\">Date<\/label><br><div class=\"inputWrapper\"><input aria-required=\"true\" type=\"text\" id=\"tfa_2739\" name=\"tfa_2739\" value=\"\" autocomplete=\"off\" title=\"Date\" class=\"validate-datecal required\"><\/div>\n<\/div>\n<\/fieldset>\n<input type=\"hidden\" id=\"tfa_776\" name=\"tfa_776\" value=\"\" class=\"\"><div class=\"actions\" id=\"1482-A\" data-contentid=\"submit_button\"><input type=\"submit\" data-label=\"Submit\" class=\"primaryAction\" id=\"submit_button\" value=\"Submit\"><\/div>\n<div style=\"clear:both\"><\/div>\n<input type=\"hidden\" value=\"838-b3ae7170b24dd7872dfe5dc72451e03e\" name=\"tfa_dbCounters\" id=\"tfa_dbCounters\" autocomplete=\"off\"><input type=\"hidden\" value=\"1482\" name=\"tfa_dbFormId\" id=\"tfa_dbFormId\"><input type=\"hidden\" value=\"\" name=\"tfa_dbResponseId\" id=\"tfa_dbResponseId\"><input type=\"hidden\" value=\"cfed8330e89dc228e0aaa5b3b91d7bdf\" name=\"tfa_dbControl\" id=\"tfa_dbControl\"><input type=\"hidden\" value=\"\" name=\"tfa_dbWorkflowSessionUuid\" id=\"tfa_dbWorkflowSessionUuid\"><input type=\"hidden\" value=\"1781499412\" name=\"tfa_dbTimeStarted\" id=\"tfa_dbTimeStarted\" autocomplete=\"off\"><input type=\"hidden\" value=\"5\" name=\"tfa_dbVersionId\" id=\"tfa_dbVersionId\"><input type=\"hidden\" value=\"\" name=\"tfa_switchedoff\" id=\"tfa_switchedoff\">\n<\/form>\n<\/div><\/div><div class=\"wFormFooter\"><p class=\"supportInfo\"><br><\/p><\/div>\n  <p class=\"supportInfo\" >\n      <\/p>\n <\/div>\n\n<script\n    id=\"analytics-collector-script\"\n    type=\"text\/javascript\"\n    src=\"https:\/\/gsma.tfaforms.net\/dist\/analytics\/data-collector.f9f54c12ade21135b7c2.js\"\n    data-customer-id=\"2273\"\n    data-endpoint=\"https:\/\/analytics.formassembly.com\/v1\/traces\"\n><\/script>\n\n\n","protected":false},"excerpt":{"rendered":"<p>A GSMA member or its agent may use the form below to submit a complaint against a signatory or supporter based on non-compliant traffic observed on the member\u2019s network. The party making the complaint (the \u201cComplainant\u201d) must attempt to discuss the matter with the signatory or supporter before submitting a complaint to the GSMA. This [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":6475,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":""},"tags":[],"class_list":["post-8007","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.3 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>GT Leasing Code of Conduct \u2013 Make a Complaint - Security<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/gt-leasing-code-of-conduct-make-a-complaint\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GT Leasing Code of Conduct \u2013 Make a Complaint - Security\" \/>\n<meta property=\"og:description\" content=\"A GSMA member or its agent may use the form below to submit a complaint against a signatory or supporter based on non-compliant traffic observed on the member\u2019s network. The party making the complaint (the \u201cComplainant\u201d) must attempt to discuss the matter with the signatory or supporter before submitting a complaint to the GSMA. This [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/gt-leasing-code-of-conduct-make-a-complaint\/\" \/>\n<meta property=\"og:site_name\" content=\"Security\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-02T12:32:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"GT Leasing Code of Conduct \u2013 Make a Complaint - Security","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/gt-leasing-code-of-conduct-make-a-complaint\/","og_locale":"en_GB","og_type":"article","og_title":"GT Leasing Code of Conduct \u2013 Make a Complaint - Security","og_description":"A GSMA member or its agent may use the form below to submit a complaint against a signatory or supporter based on non-compliant traffic observed on the member\u2019s network. The party making the complaint (the \u201cComplainant\u201d) must attempt to discuss the matter with the signatory or supporter before submitting a complaint to the GSMA. This [&hellip;]","og_url":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/gt-leasing-code-of-conduct-make-a-complaint\/","og_site_name":"Security","article_modified_time":"2026-06-02T12:32:25+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/gt-leasing-code-of-conduct-make-a-complaint\/","url":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/gt-leasing-code-of-conduct-make-a-complaint\/","name":"GT Leasing Code of Conduct \u2013 Make a Complaint - Security","isPartOf":{"@id":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/#website"},"datePublished":"2024-05-30T09:16:14+00:00","dateModified":"2026-06-02T12:32:25+00:00","breadcrumb":{"@id":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/gt-leasing-code-of-conduct-make-a-complaint\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/gt-leasing-code-of-conduct-make-a-complaint\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/gt-leasing-code-of-conduct-make-a-complaint\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"GSMA Global Title Leasing Code of Conduct","item":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/gtleasing\/"},{"@type":"ListItem","position":2,"name":"GT Leasing Code of Conduct \u2013 Make a Complaint"}]},{"@type":"WebSite","@id":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/#website","url":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/","name":"Security","description":"GSMA Security","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/wp-json\/wp\/v2\/pages\/8007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/wp-json\/wp\/v2\/comments?post=8007"}],"version-history":[{"count":5,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/wp-json\/wp\/v2\/pages\/8007\/revisions"}],"predecessor-version":[{"id":9211,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/wp-json\/wp\/v2\/pages\/8007\/revisions\/9211"}],"up":[{"embeddable":true,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/wp-json\/wp\/v2\/pages\/6475"}],"wp:attachment":[{"href":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/wp-json\/wp\/v2\/media?parent=8007"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gsma.com\/solutions-and-impact\/technologies\/security\/wp-json\/wp\/v2\/tags?post=8007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}