Sub Saharan Africa Resources

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Taxation and Mobile Money in Tanzania

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Friday 20 Oct 2017 |

This report examines the impact of taxation on mobile money in Tanzania, in light of the positive impacts of mobile money in the country. Whilst mobile money has increased financial inclusion, it is now being taxed in the same way as ...

The impact of mobile on expecting mothers and their children

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Tuesday 10 Oct 2017 |

Our GSMA Director General, Mats Granryd visits two innovative services in Tanzania, a birth registration programme for children under the age of five that has reached over one million children and Wazazi Nipendendi, a service for ...

Person-to-government (P2G) payment digitisation: Lessons from Kenya

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Tuesday 10 Oct 2017 |

This report looks deep into how mobile money has shaped the Kenyan P2G payments journey, based on research conducted by the Bankable Frontiers Associates (BFA), including demand- and supply-side studies of the Kenyan government digital ...

Ecosystem Accelerator Innovation Fund Start-up Portfolio

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Wednesday 9 Aug 2017 |

Bringing impactful mobile solutions to the people and places that need them most, generating the greatest socioeconomic impact. Download

mHealth Design Toolkit

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Wednesday 9 Aug 2017 |

The mHealth Design Toolkit is a collection of insights, tools and key principles to increase adoption and customer uptake of mobile health services by involving end-users in the service development process. Download

Mapping the mobile money gender gap: insights from Cote d’Ivoire and Mali

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Wednesday 26 Jul 2017 |

Despite significant growth in mobile money over the last decade, there are still wide gender gaps in mobile money account ownership and usage. There is valuable data on the gender gap in mobile financial services, but to better target ...

The Mobile Economy – Sub-Saharan Africa 2017

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Tuesday 11 Jul 2017 |

At the end of 2016, there were 420 million unique mobile subscribers in Sub-Saharan Africa, equivalent to a penetration rate of 43%. The region continues to grow faster than any other region; the CAGR of 6.1% over the five years to ...

Tigo Rwanda: Empowering women agents

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Monday 15 May 2017 |

Tigo Rwanda is empowering women as Tigo Cash agents as part of their Connected Women Commitment to increase the proportion of women in their mobile money customer base. We spoke to them and some of the women agents to understand more ...

State of the Industry Report on Mobile Money

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Monday 3 Apr 2017 |

Two billion people remain unbanked, without access to safe, secure, and affordable financial services. The GSMA Mobile Money programme is working with mobile operators and industry stakeholders to create a robust mobile money ...

The Mobile Economy 2017

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Monday 3 Apr 2017 |

By the end of 2016, two thirds of the world’s population had a mobile subscription – a total of 4.8 billion unique subscribers. There is a clear geographic shift underway, with Asia Pacific set to account for two thirds of the 860 ...

The Mobile Policy Handbook: An Insider’s Guide to the Issues – 2017

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Monday 3 Apr 2017 |

A country’s citizens benefit most when the private and public sectors work together in a spirit of openness and trust. This is why the GSMA is committed to supporting governments and regulators in their efforts to introduce pro- ...

5G Spectrum Public Policy Position

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Thursday 2 Feb 2017 |

This paper updates the GSMA’s key 5G spectrum positions. It is available in English, French and Spanish, and focuses on the areas where governments, regulators and the mobile industry should cooperate to make 5G a success. 5G is ...

The Digital Migration Process in Kenya

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Wednesday 1 Feb 2017 |

This case study takes an in-depth look at the digital television migration in Kenya. It provides useful information and guidance to regulators and policymakers from other countries where similar migration processes are ongoing or being ...

Consumer barriers to mobile internet adoption in Africa

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Wednesday 20 Jul 2016 |

This report on barriers to mobile internet adoption in Africa, produced by GSMA Intelligence in collaboration with the GSMA’s Connected Society team, focusses on understanding the consumer barriers to digital inclusion in the ...

GSMA West Africa Members Meeting, 7 June, Senegal

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Tuesday 12 Jul 2016 |

The GSMA Africa Policy team convened a meeting of our operator members in eight countries in the West Africa region, on the side lines of West AfricaCom, to provide an update on our regional programmes and activities and to discuss ...

Report: EAC Sectoral Council of Ministers’ meetings, 20 June – 1 July, Kenya & Tanzania

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Monday 11 Jul 2016 |

The GSMA attended the Sectoral Council Meetings of East African Community Ministers responsible for EAC Affairs & Planning, Transport, Communications and Meteorology. Our Africa Policy Team provided insights into our work across ...

EACO annual assemblies meetings presentation, 20-24 June, Rwanda

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Monday 11 Jul 2016 |

At the recent General Assemblies of the East Africa Communications Organisation (EACO), the GSMA Africa Policy Team presented on mobile-specific taxation and best practice taxation recommendations.

Improving water service delivery through mobile data collection

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Friday 17 Jun 2016 |

In 2015, 663 million people worldwide still lacked access to improved drinking water, in the form of piped or non-piped improved sources. Mobile-enabled data collection can improve the delivery of water services. The Mobile for ...

2015 Mobile Insurance, Savings & Credit Report

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Monday 23 May 2016 |

In 2015, mobile insurance, mobile savings, and mobile credit continue to positively impact the lives of unbanked or underserved people and the wider the mobile financial services ecosystem. This report looks at the availability and ...

Agricultural Value-added Services (Agri VAS) Toolkit 2.0

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Friday 20 May 2016 |

Mobile offers a unique opportunity to address the knowledge and information gap faced by over 500 million farmers in the developing world. This toolkit is a step by step guide for mobile operators and VAS providers to design and launch ...

Mandatory SIM registration of prepaid SIM cards

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Thursday 5 May 2016 |

A number of countries have mandated the registration of prepaid SIM cards – a policy that requires Mobile Operators to check and record their customers’ identity documents before selling/activating their prepaid SIM cards. The GSMA ...

African Solar Designs: Trialling the Community Power for Mobile Model in Kenya

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Thursday 5 May 2016 |

African Solar Designs (ASD) received a Seed grant from the Mobile for Development Utilities Innovation Fund in December 2013 to to trial a solar-diesel hybrid energy system for powering an off-grid telecom tower along with surrounding ...

Assessing the opportunity for mobile-enabled solutions to improve water service delivery in Nigeria

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Tuesday 5 Apr 2016 |

This study is the second of a series of four reports and focuses on the potential for mobile-enabled water management solutions to improve utilities water services for piped connections in Nigeria’s urban areas.

2015 State of the Industry Report on Mobile Money

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Tuesday 22 Mar 2016 |

Since 2011, GSMA Mobile Money has been tracking the progress of the mobile money industry through the State of the Industry Report on Mobile Money. Now in its fifth year, this report explores mobile money availability and the spread of ...

The Mobile Economy- Sub-Saharan Africa 2015

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Friday 18 Mar 2016 |

The mobile industry in Sub-Saharan Africa continues to scale rapidly, reaching 367 million subscribers in mid-2015. Migration to higher speed networks and smartphones continues apace, with mobile broadband connections set to increase ...

The mAgri Design Toolkit

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Tuesday 13 Oct 2015 |

What is user-centered design and how does it bring value to mAgri? Before getting into the details of tools and methodologies, spend some time learning about the overall process and its impact. The introductory module explains the ...

Digital Inclusion and the Role of Mobile in Nigeria

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Friday 9 Oct 2015 |

Today mobile services connect over 83 million people in Nigeria, equivalent to 45% of the population, and deliver widespread social and economic benefits. With fixed line penetration only at 0.2%, mobile is best placed to extend access ...

Spotlight on Rural Supply: Critical factors to create successful mobile money agents

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Wednesday 7 Oct 2015 |

Although mobile money services have extended further into rural areas than more traditional financial services have been able to in the past, rural customers still remain an underserved segment. A key barrier to reaching these ...

Paying school fees with mobile money in Côte d’Ivoire

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Monday 5 Oct 2015 |

This case study highlights the success of the school registration fees payment initiative in Côte d’Ivoire, a concrete example which demonstrates that when operators and governments in mature mobile money markets collaborate, whole ...

Airtel Kilimo project update: Insights from the midline

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Thursday 17 Sep 2015 |

Download: Airtel Kilimo project update: Insights from the midline    

mNutrition Market Access in Zambia: The Costs and Health Impacts of Mobile Messaging for Nutrition

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Thursday 17 Sep 2015 |

Understanding the true cost of an mNutrition service is essential for long-term sustainability. In consultation with the GSMA, the Palladium has developed an mNutrition Financial Forecast Model (FFM) to calculate the potential uptake ...

Airtel Uganda: A Mobile Money Solution for Savings Groups

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Wednesday 17 Jun 2015 |

Download: Airtel Uganda: A Mobile Money Solution for Savings Groups

M4D Impact Service Evaluation: Human Network International 3-2-1

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Thursday 11 Jun 2015 |

Download: M4D Impact Service Evaluation: Human Network International 3-2-1

Catalysing mHealth Services for Scale and Sustainability in Nigeria

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Friday 29 May 2015 |

Download: Catalysing mHealth Services for Scale and Sustainability in Nigeria

Digital inclusion and mobile sector taxation in Jordan

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Sunday 17 May 2015 |

Download: Digital inclusion and mobile sector taxation in Jordan

Weena: Moov’s Value Proposition for the Women of Togo

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Thursday 14 May 2015 |

Download: Weena: Moov's Value Proposition for the Women of Togo

The Use of Mobile to Drive Improved Nutrition Outcomes: Successes and Best Practices from the mHealth Industry

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Thursday 9 Apr 2015 |

Download: The Use of Mobile to Drive Improved Nutrition ...

Mobile money crosses borders: New remittance models in West Africa

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Monday 30 Mar 2015 |

Download: Mobile money crosses borders: New remittance models in West Africa

Tigo Kilimo project update: insights from the midline

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Tuesday 17 Mar 2015 |

Download: Tigo Kilimo project update: insights from the midline

GSMA mHealth Country Feasibility Report: Zambia 2015

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Monday 9 Mar 2015 |

Download: GSMA mHealth Country Feasibility Report: Zambia 2015

mHealth Regulation Impact Assessment: Africa

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Tuesday 3 Mar 2015 |

Download: mHealth Regulation Impact Assessment: Africa

The Importance of Partnerships in mHealth

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Tuesday 24 Feb 2015 |

Download: The Importance of Partnerships in mHealth

Mobile SIM-based Medical Applications

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Tuesday 17 Feb 2015 |

Download: Mobile SIM-based Medical Applications

GSMA mHealth Country Feasibility Report: Tanzania 2015

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Thursday 12 Feb 2015 |

Download: GSMA mHealth Country Feasibility Report: Tanzania 2015

Enabling Mobile Money Policies in Kenya: Fostering a Digital Financial Revolution

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Thursday 12 Feb 2015 |

Download: Enabling Mobile Money Policies in Kenya: Fostering a Digital

Sub-Saharan Africa Mobile Economy 2014

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Wednesday 28 Jan 2015 |

View: Sub-Saharan Africa Mobile Economy 2014

Mobile Policy Handbook 2014

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Wednesday 10 Dec 2014 |

The Mobile Policy Handbook 2014:  An Insider’s Guide to the Issues - is an updated window into industry perspectives, a signpost to regulatory best practice and a portal to more information.

MECS at World Water Week 2014: Mobile and Information Technology for Water and Energy Services

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Friday 26 Sep 2014 |

The record number of attendees at World Water Week, and this year’s focus on water and energy, was a great opportunity for the MECS programme’s World Water Week debut. MECS co-hosted the seminar, “Bridging ...

What do Tanzanian farmers want from Agri-VAS?

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Wednesday 24 Sep 2014 |

In March 2014, two M4D researchers went to a village in the Bagamoyo district of Tanzania. We wanted to find out what Tanzanian farmers want from Agri-VAS using techniques from human-centred design. This would require two translators, ...

The Next Frontier: Digital Health for Scaled Impact

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Tuesday 23 Sep 2014 |

The potential of mobile and ICT to support behaviour change, supply chain, health financing, health worker enablement and other critical services has been well documented but we have yet to see significant scale and integration into ...

Innovations in Mobile Technology for Disaster Response; Part I

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Thursday 18 Sep 2014 |

The use of technology to improve humanitarian action and make disaster preparedness and response more efficient has been increasing in the past number of years. A large number of mobile operators have been leading this trend and have ...

The role of mobile in enabling energy & water access for “under-grid” areas of Kenya

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Monday 15 Sep 2014 |

Visualizing the proportion of households and businesses that are “under grid” in one of 150 Kenyan "transformer communities" mapped by the UC Berkeley study. In the map, the white circle labelled “T” identifies the REA transformer. ...

GSMA Country Feasibility Report: South Africa 2014

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Wednesday 10 Sep 2014 |

View: GSMA Country Feasibility Report: South Africa 2014

Solar transforms Tanzanian village

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Monday 1 Sep 2014 |

Simon Collings, Director of Learning and Innovation at Global Village Energy Partnership (GVEP) writes about the organisation’s recent trip to Mwanza in Northern Tanzania and how he saw solar energy transforming the ...

Commercial Sustainability in mHealth: Myth or Fact?

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Tuesday 22 Jul 2014 |

By Kai-lik Foh The topic of sustainability (particularly attached to the word “commercial”), as a means of driving scale, often crops up in conversations ...

Grant Update: mWomen & mHealth – A Match Made in Nigeria

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Wednesday 16 Jul 2014 |

By Priya Bhandari With most of the verticals in Mobile for Development at the GSMA, their names are fairly self -explanatory.

A Symbol of mHealth in Tanzania: Baby Husna

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Tuesday 15 Jul 2014 |

By Edele Sheehan The Road to Mbola “How much further is it?” I asked Luca, who was driving us from Mwanza, on the banks of Lake Victoria, to ...

Mobisol Prepaid Energy Brings the World Cup to Rural Rwanda

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Monday 14 Jul 2014 |

By Guest Blogger Written by Mathias Püschel, Mobisol This World Cup, Rural Rwandans like Josephine Mukamurenzi are watching ...

Understanding the needs and wants of pregnant women and mothers – South Africa

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Thursday 10 Jul 2014 |

Download Understanding the needs and wants of pregnant women and mothers - South Africa

New Discussion Paper on Smartphones & Mobile Money: The Next Generation of Digital Financial Inclusion

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Thursday 10 Jul 2014 |

This blog post is co-written by Mireya Almazán and Elisa Sitbon. Converging trends offer great promise for the next generation of digital financial ...

GSMA Country Feasibility Report: Nigeria 2014

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Thursday 15 May 2014 |

The GSMA Mobile for Development mHealth programme connects the mobile and health industries, with the aim of developing commercially sustainable mHealth services that meet public health needs. In June 2012, the GSMA mHealth programme ...

GSMA Country Feasibility Report: Nigeria 2014

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Saturday 10 May 2014 |

View: GSMA Country Feasibility Report: Nigeria 2014

Mobile money in C™te dÕIvoire: A turnaround story

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Friday 2 May 2014 |

After a challenging start, mobile money is taking off in Côte d’Ivoire. In June 2013, CelPaid, Moov, MTN, Orange, and Qash Services had together registered close to 5 million mobile money accounts, 35% of which are active. It is ...

Best Practices for Energy Provision in Telecoms: Francophone Africa

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Tuesday 22 Apr 2014 |

The mobile industry in Francophone Africa, specifically Senegal and Cameroon, has grown significantly over the years, even reaching a majority of the rural population who otherwise could not have access to telecommunication services. ...

Enabling Mobile Money Policies in the Democratic Republic Of Congo

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Thursday 10 Apr 2014 |

In December 2011, the Democratic Republic of Congo’s (DRC) central bank released a new regulatory framework on electronic money (e-money): Directive #24. This was a landmark development in the Banque Centrale du Congo’s (BCC) financial ...

The Synergies Between Mobile, Energy and Water Access: Africa

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Thursday 3 Apr 2014 |

From growth to maturity, African mobile markets have an increasing impact on economies and populations. In 2013, more than one in three Africans had at least 1 mobile subscription1and GSM coverage was estimated to reach 76% of the ...

Tigo Baseline Report Executive Summary

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Monday 31 Mar 2014 |

Tigo Kilimo is a value-added agricultural information service (Agri VAS) for famers in Tanzania. Mobile network operator, Tigo, developed and rolled out the service in partnership with TechnoServe, a non-profit with focus on helping ...

Enabling Mobile Money Policies in Tanzania

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Thursday 20 Mar 2014 |

Tanzania has witnessed unprecedented uptake of mobile financial services (MFS) in the span of five years. After a humble beginning, when less than 1% of the adult population had access to mobile financial services in 2008, 90% had ...

GSMA MMU Infographic: Mobile Money in Tanzania

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Sunday 2 Mar 2014 |

View: GSMA MMU Infographic: Mobile Money in Tanzania

mWomen Snapshot: Etisalat in Togo and Benin

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Monday 24 Feb 2014 |

This document illustrates how mobile operators aim to reach rural women in emerging markets through innovative business models. This snapshot illustrates one such model, the “Weena” program, developed by Etisalat Group and launched by ...

Insights: Tigo in Tanzania – Qualitative Research as a Way to Gain In-depth Consumer Understanding of Base of the Pyramid Women

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Sunday 23 Feb 2014 |

Designing offerings to reach women at the base of the pyramid requires a deep understanding of their wants and needs. Qualitative research, which includes methods such as conducting face-to-face interviews, focus group discussions and ...

Digital Entrepreneurship in Kenya 2014

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Tuesday 18 Feb 2014 |

View: Digital Entrepreneurship in Kenya 2014

Mobile money in C™te dÕIvoire: A turnaround story

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Monday 10 Feb 2014 |

Download: Mobile money in C™te dÕIvoire: A turnaround story

Best Practice Operations Guide – West Africa

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Wednesday 27 Nov 2013 |

The mobile telecommunications infrastructure in Africa has grown beyond the reach of other supporting infrastructure including power and roads. The limited reach of power infrastructure and poor accessibility to widely dispersed ...

GSMA Mobile Economy Sub-Saharan Africa Report 2013

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Monday 18 Nov 2013 |

Download: The full report

South Africa mHealth Feasibility Report

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Thursday 19 Sep 2013 |

View: South Africa mHealth Feasibility Report

South Africa mHealth Feasibility Report

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Friday 13 Sep 2013 |

View: South Africa mHealth Feasibility Report

Mobile Identity: A Regulatory Overview

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Wednesday 3 Jul 2013 |

This paper provides an overview of the regulatory background and key policy issues associated with digital and mobile identity services. Its objective is to inform and stimulate discussion on the key policy principles required for the ...

Mobile Identity: A Point of View Paper from the GSMA

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Wednesday 3 Jul 2013 |

This short point of view paper considers the emergence of Mobile Identity services, in all their guises, and examines both the opportunity and accordant challenges that Mobile Network Operators are likely to face as they proceed.

Mobile Birth Registration in Sub-Saharan Africa: A case study of Orange Senegal and Uganda Telecom solutions

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Tuesday 2 Jul 2013 |

In effectively all countries in the world, proof of identity is an essential prerequisite for gaining access to basic services, and to exercising fundamental human rights. Without a birth certificate, for example, a child may not be ...

GSMA Toolkit: Mandatory SIM Registration

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Wednesday 2 Jan 2013 |

The importance of customer identity verification is an issue closely linked with the registration of prepaid SIM cards – which is now mandatory in a number of countries. The availability and quality of a country’s citizen identity ...

Mobile Birth Registration in Sub-Saharan Africa: A case study of Orange Senegal and Uganda Telecom solutions

Press Release

Tuesday 2 Jul 2013 |

In effectively all countries in the world, proof of identity is an essential prerequisite for gaining access to basic services, and to exercising fundamental human rights. Without a birth certificate, for ...

South Africa mHealth Landscape

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Saturday 15 Jun 2013 |

View: South Africa mHealth Landscape pdf

Sizing the Potential for Green Telecoms in Kenya, Tanzania and Uganda

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Friday 12 Oct 2012 |

The Green Power for Mobile Market Analysis report for East Africa aims to provide market insights and potential for green power for telecoms in the three focus countries including Kenya, Tanzania and Uganda. View:

International roaming explained – Africa

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Saturday 1 Sep 2012 |

Africa continues to be the fastest growing mobile market in the world. Roaming services, however, are still emerging. Countries within the region are in different stages of economic development, with ...

Pan African mHealth Initiative

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Friday 15 Jun 2012 |

View: Pan African mHealth Initiative