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Three people stand smiling at an outdoor event. The woman on the left wears a patterned blouse, the man in the middle has glasses and a striped shirt with a bag over his shoulder, and the man on the right wears glasses, a black jacket, and a dark t-shirt. A crowd is in the background.

Diversity at the GSMA

We care deeply about diversity, equity and inclusivity. The success of the GSMA will continue to be shaped by colleagues from all walks of life, so we actively encourage applications from all demographics.  

2023 Diversity Report

OneGSMA

The GSMA is committed to championing Diversity, Equity and Inclusion (DEI). Through our internal DEI Programme, OneGSMA, we are creating an environment that is not just diverse but globally inclusive. 

OneGSMA is an employee-led forum that is involved in developing the DEI strategy and goals. Its work is key in fostering an inclusive culture by understanding where we can improve through grassroots interventions. 

In today’s globalised world, prioritising DEI is crucial. OneGSMA is dedicated to building a forum where diversity is valued, inclusion is an intrinsic principle and equity is the heartbeat of every discourse. 

92% of GSMAers agree that GSMA values diversity in the workforce 

Our Mission

OneGSMA aims to maintain and promote a work environment that is representative of the rich diversity of our employees. OneGSMA achieves this through celebrating diversity globally, helping everyone understand what it means to be inclusive and ensuring that equality is at the heart of everything we do.

We take pride in having a diverse community and work environment. All staff are welcome to join our employee networks which form OneGSMA, including the Network for Parents and Carers and the Network Multi-Cultural Inclusion. 

Three people stand indoors holding iced drinks with small rainbow pride flags. They are smiling and wearing casual clothing. Behind them, there are red posters with motivational text and small rainbow flags on the wall. A plant is partially visible to the left.
A diverse group of people in festive attire pose happily in an office setting. Most are holding red envelopes, symbolizing celebration. The group includes men and women wearing colorful traditional clothing, standing and kneeling on a red carpet. A modern office background is visible.
Two women smile while holding colorful rooster kites in front of a large window. The cityscape outside features tall buildings and a harbor with mountains in the background. The women wear glasses and casual clothing, standing in a bright room with natural light.
People gathered in a room with red walls, playing foosball and an arcade game. The group includes men and women, some wearing casual clothes like jeans, T-shirts, and a blue floral dress. The setting appears relaxed and social, with everyone focused on the games.
A person in a sparkling silver outfit and blonde wig stands next to another person in a black dress holding a bottle. They are both smiling indoors, with a modern office setting in the background. A rainbow flag is visible on the desk in the foreground.
Two women smiling closely together. The woman on the left wears a striped shirt, while the woman on the right wears a pink patterned top. Both have beaded headpieces with colorful designs and dangling chains. The background features a neutral-toned room with a bulletin board.
A group of eight people stands behind a table displaying a variety of baked goods, including brownies, cookies, and cakes. They smile at the camera in a modern kitchen space with greenery and pendant lights. In the background, four people engage in conversation.

Inclusive Language Guide 

Inclusive language is a form of communication that avoids using words, expressions or assumption that would stereotype, demean or exclude people. Our Inclusive Language Guide empowers employees to communicate with respect and sensitivity confidently. Please note the terms used in this guide reflect the diverse identities and experiences of British and American society, there might be alternative preferred terms in other regions.

Download guide

Wellbeing Rooms

We have Wellbeing Rooms in our Atlanta, Delhi, Brussels, London and Nairobi offices. These spaces are designed to support the emotional, spiritual and physical wellbeing of our staff.

Our Wellbeing Rooms can be used for the following purposes:

We Support Parents at GSMA

Our Parental Leave Support Programme, designed to support and empower new and expecting parents as they navigate the joys and challenges of parenthood. Our Parental Leave Support Programme is a significant step towards creating a more supportive and inclusive workplace that empowers new parents to achieve a healthy work-life balance.

At the GSMA, we understand the importance of work-life balance and how this can become more of a challenge for those with young children. With this in mind, we are introducing a comprehensive programme that includes personalised coaching, resources, and training for managers, ensuring a smooth transition for new parents.

Our Parental Leave Support Programme offers dedicated 1-2-1 coaching sessions facilitated by our expert coaches Rachel Vecht and Catherine Oliver from Educating Matters, who will provide emotional support, answer questions, and offer valuable insights to make the transition as seamless as possible. From pre-parental leave planning to adjusting to life after returning to work, our coaching sessions are tailored to the unique needs of each employee.

Halo Code

The GSMA has adopted The Halo Code, the UK’s first Black hair code. No Black employee should have to change their natural or protective hairstyle in order to thrive at work. We hope that the Halo Code will move us one step closer to a world free from discrimination, where all Black members of our community have their identities fully recognised and celebrated. Our workplace champions the right of staff to embrace all Afro-hairstyles.

Halo Code

Fair pay

We are committed to making sure that everyone is paid fairly in comparative roles and have the same opportunities for performance bonuses. We use external data to benchmark all our roles globally and review every individual’s pay against the benchmark to ensure fairness. Click the button below to find the details of our latest Gender Pay Report that meets the UK Government’s reporting requirements.

UK gender pay report

Gender Equality Commitments

The GSMA signed the Women’s Empowerment Principles (WEPs) in 2019 as part of its commitment to promoting gender equality and the empowerment of women in the workplace, marketplace and community, and was awarded the 2020 G7 EU WEPs Award in the Best Network Category.

A recent WEPs case study outlines how the GSMA developed a successful equal pay implementation, forming part of our commitments to the principles of equal pay and fair recruitment practices.

Press release
Award summary
Case study

Race at Work Charter

We have pledged our commitment to the Race at Work Charter to improve race equality inclusion and diversity in the workplace.

Read more

The Valuable 500

We have pledged our commitment to The Valuable 500 to action for disability inclusion. Find our commitment on The Valuable 500 website.

Read more

Inclusive Employers

The GSMA is proud to be members of Inclusive Employers, a leading membership organisation for employers who are committed to prioritising inclusion and creating truly inclusive workplaces.

Logo for "Inclusive Employers" featuring the text "Committed Member of Inclusive Employers" in red and blue. A red semi-circle wraps around the word "Inclusive," symbolizing inclusion and diversity. The design is minimalist with a white background.