Diversity and Inclusion at the GSMA

The GSMA is one of the most diverse companies you will ever come across: we care deeply about equality and inclusivity and aspire to be the best at it.

Your wellbeing and work/life balance is a priority for the organisation, so flexi-time and remote working is available to all staff. The success of the GSMA will continue to be shaped by colleagues from all walks of life, so we actively encourage applications from all demographics.


OneGSMA is the GSMA’s equality, diversity and inclusion employee-led forum.

This forum is sponsored by the Leadership Team, and draws its diverse membership from staff across the organisation (including contractors and temporary workers). Its role is to foster a truly inclusive culture at the GSMA by being a visibly representative body that anyone working at the GSMA will feel able to approach.

Using shared expertise and experience, OneGSMA is committed to:

  • Identifying problems and obstacles to progress;
  • Prioritising and proposing relevant actions; and
  • Monitoring the progress and effectiveness of those actions.

Our Mission

OneGSMA aims to maintain and promote a work environment that is representative of the rich diversity of our employees. OneGSMA achieves this through celebrating diversity globally, helping everyone understand what it means to be inclusive and ensuring that equality is at the heart of everything we do.

We take pride in having a diverse community and work environment. All staff are welcome to join our employee networks which form OneGSMA, including Women in Tech, Intersectional Feminist Network, and Menopause Support.

OneGSMA events enjoyed throughout our offices

Be Well

The GSMA is committed to supporting the wellbeing of all staff. Through a set of comprehensive benefits, tools and initiatives, we aim to encourage a happy and healthy working environment.

We have identified six main pillars of wellbeing:

  1. Feel Well – Look after your physical health.
  2. Think Well – Look after your mental health.
  3. Give Well – Give back to the wider community.
  4. Save Well – Look after your financial assets.
  5. Learn Well – Plan your career development for personal growth.
  6. Live Well – Enjoy a good work-life balance.

Mental Health First Aiders

It’s important to us that employees are supported in terms of mental health and wellbeing. Mental Health Awareness and Mental Health for Managers are courses that are made available to staff on a regular basis, to foster an environment in which supportive conversations about mental health are encouraged.

In 2019, more than 20 employees in London volunteered to become Mental Health First Aiders.

Wellbeing Rooms

We have Wellbeing Rooms in our Atlanta, Delhi, Brussels, London and Nairobi offices. These spaces are designed to support the emotional, spiritual and physical wellbeing of our staff.

Our Wellbeing Rooms can be used for the following purposes:

  • Prayer or personal reflection
  • Rest
  • Breastfeeding or expressing milk
  • Taking medication
  • Other health reasons

Fair Pay

We are committed to making sure that everyone is paid fairly in comparative roles and have the same opportunity for performance bonuses.  We use external data to benchmark all of our roles globally and we review every individual’s position against the benchmark for their role on a twice-yearly basis to ensure there are no disparities. Here you will find the details of our latest Gender Pay Report that meets the UK Government’s reporting requirements.

UK Gender Pay Report Summary

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