We’re excited to introduce CEQUENS GenAI Platform – your new partner in taking business communication and operations to the next level.

Smarter Interactions, Streamlined Processes

Imagine having an AI system that offers personalized support, works seamlessly across different languages, and integrates effortlessly into your existing tools. Enter CEQUENS GenAI Platform, the ideal solution for developers, startups, and enterprises across the globe looking for innovative ways to connect with their customers and streamline their operations.

USPs: Welcome to the future of AI

Businesses will now be able to experience unparalleled efficiency and accuracy thanks GenAI Platform’s slew of advantages including:

• Extensive LLM Integration: GenAI Platform’s onboarding of over 50 large language models distinguishes it from competitors by providing diverse AI capabilities and options.
• Customizable and Self-Service Integration: GenAI Platform offers custom integrations and tools, along with self-service capabilities, enabling businesses to seamlessly connect the platform with their enterprise applications and tailor them precisely to their operational requirements. 
• Wide Range of AI Applications: From GenAI agents to AI content review and generation, GenAI Platform offers a variety of AI applications that can be tailored to enhance various business processes and customer interactions.
• Flexible AI App Deployment: GenAI Platform enables businesses to publish AI apps directly to their enterprise intranet or websites with a standalone web app or embeddable web widget. Additionally, these AI apps can be consumed via APIs, providing versatile options for deploying and utilizing AI capabilities across the organization.

In a nutshell, GenAI Platform promises to catapult business operations into the future by streamlining processes and enhancing decision-making with cutting-edge artificial intelligence solutions. Commenting on the launch, CEQUENS CEO Karim Khorshed shared, “Our mission at CEQUENS is to simplify and enhance customer engagement through innovative solutions. GenAI Platform is a testament to our commitment to providing businesses across region with the tools they need to thrive in the digital age.”

Orchestrating AI for your success: CEQUENS GenAI Platform key features

• GenAI: Supports over 50 large language models (LLMs), enabling text generation, language translation, summarization, and more, all through an intuitive interface designed for easy prompt orchestration and high-quality retrieval-augmented generation (RAG) engines.
• AI Apps (Agents and Agents): Facilitates the deployment of agents and agents to automate customer interactions and support. These AI Apps can handle a wide range of tasks, from answering customer inquiries to processing orders, scalable to the needs of the enterprise.
• RAG Knowledgebases: Provides structured repositories for AI-generated knowledge, supporting various indexing and retrieval methods to ensure that AI applications have access to the most relevant and up-to-date information.
• API Access: Enables seamless integration with existing systems and applications through comprehensive APIs, allowing developers to extend the platform’s functionality and automate workflows.
• Custom Tools (Custom Integrations): Available in Professional and Enterprise plans, these tools allow for tailored solutions to meet specific business needs, integrating with external systems and services to create a cohesive AI ecosystem.
• AI Studio: Provides a collaborative development environment for creating and testing AI models and applications. AI Studio includes tools for prompt engineering, model fine-tuning, and performance evaluation, supporting team-based development.

Expressing his excitement for the platform’s all-encompassing AI capabilities, Ahmed Shabrawy, CEQUENS CIO explained, “We’re excited to launch GenAI Platform, seamlessly integrating advanced AI into enterprise applications. With customizable, self-service integration, flexible AI app deployment, and access to over 50 language models, GenAI Platform accelerates AI adoption, driving innovation and operational efficiency. We look forward to seeing how businesses will harness AI to achieve their goals with our platform.”

Simplify, automate, and elevate.

Simply put, with CEQUENS GenAI Platform, you’re not just getting a product – you’re gaining a powerful tool that helps your business thrive in the digital age. Join us and experience smarter interactions and streamlined processes.

Quotes

• Karim Khorshed, CEO of CEQUENS: “Our mission at CEQUENS is to simplify and enhance customer engagement through innovative solutions. CEQUENS GenAI Platform is a testament to our commitment to providing businesses across region with the tools they need to thrive in the digital age.”

• Ahmed Shabrawy, CIO of CEQUENS: “We’re excited to launch GenAI Platform, seamlessly integrating advanced AI into enterprise applications. With customizable, self-service integration, flexible AI app deployment, and access to over 50 language models, GenAI Platform accelerates AI adoption, driving innovation and operational efficiency. We look forward to seeing how businesses will harness AI to achieve their goals with our platform.”

About CEQUENS

CEQUENS is a multi-award-winning, AI-powered omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations. With 6 office locations and 500+ direct network connections, CEQUENS empowers more than 1200 businesses in over 150 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards.

Recognitions and Awards

• Ranked “Tier One” A2P SMS Market Impact Reports 2023 MNO & Enterprise editions, ROCCO, 2024
• Most Influential Person, ROCCO IOO Report, 2024
• Recognized on Juniper Research A2P Messaging Leadership Board, Juniper, 2024
• Best Communications Platform – MENA, International Business Magazine, 2022

Contact Information

For more information, please contact:

Email: [email protected]

Website: www.cequens.com