Two surgeons in green scrubs and masks are in an operating room. One wears a VR headset and holds controllers, appearing to simulate or practice surgery using connected healthcare technologies, while the other watches attentively. The lighting is focused and clinical.

Connected Healthcare 

Connected Healthcare brings together advanced connectivity, artificial intelligence (AI) and digital technologies to help healthcare providers deliver more connected, efficient and patient-centred care across hospitals, communities and the home.

Healthcare systems are facing growing pressure from rising demand, ageing populations, workforce shortages and limited resources. At the same time, advances in connectivity, AI, extended reality (XR), cloud computing and intelligent devices are creating new opportunities to improve the way care is delivered.

Connected health brings these technologies together to support better outcomes for patients, clinicians and healthcare systems. Secure, high-performance mobile networks enable healthcare providers to connect people, devices and data in real time, supporting everything from intelligent hospitals and connected ambulances to hospital-at-home services and remote patient monitoring.

Around the world, organisations are already demonstrating what is possible. The next challenge is to move beyond individual pilots and accelerate the adoption of proven approaches that can be implemented at scale.

The GSMA works with the mobile industry, healthcare providers, technology partners and policymakers to help make this possible.

Developed in collaboration with the National University Health System (NUHS) and Global Health Connector (GHC), CHACCA brings together healthcare providers, mobile network operators, technology companies, policymakers, researchers and innovators to accelerate the adoption of connected healthcare solutions. CHACCA provides a collaborative platform to identify shared healthcare challenges, validate use cases and share implementation experience. By connecting expertise from across the health and mobile ecosystems, CHACCA supports the development of practical, scalable approaches that improve patient outcomes and healthcare delivery.

Through executive roundtables, technical working groups, practical case studies and collaborative projects, members can exchange knowledge, build partnerships and learn from successful deployments. The programme focuses on helping organisations move from individual pilots to scalable implementations that can be adopted across different healthcare systems.

As the organisation that represents the global mobile ecosystem, the GSMA brings together the partners needed to support this collaboration. Through CHACCA, the GSMA Foundry helps accelerate the adoption of advanced connectivity in healthcare by fostering cross-sector collaboration, sharing best practice and enabling the development of solutions that deliver measurable impact.

GSMA Connected Healthcare focuses on eight outcomes:

Hospital digital twin with sensing and communication

Hospital digital twin with sensing and communication

Digital twins combine connected infrastructure, IoT sensors and real-time data to provide a live view of hospital operations. They support more efficient resource management, improve patient flow and enable better operational decision-making.
5G/6G enabled surgery platform

5G/6G enabled surgery platform

Advanced mobile connectivity supports secure, reliable and low-latency communication for surgical environments. Combined with AI, robotics and XR, it enables real-time clinical guidance, remote collaboration and more connected operating theatres.
XR medical training and simulation platform

XR medical training and simulation platform

New XR technologies enable immersive clinical training, simulation and remote mentoring. They help healthcare professionals develop new skills, collaborate across locations and prepare for complex procedures using realistic digital environments.
Multi-agent autonomous medical robotic systems

Multi-agent autonomous medical robotic systems

Connected robotic systems can support clinical procedures, logistics and operational workflows. Working alongside healthcare professionals, these systems have the potential to improve efficiency while supporting high-quality patient care.
Intelligent facilities management platform

Intelligent facilities management platform

Connected infrastructure enables healthcare organisations to monitor equipment, optimise building performance, improve asset management and create safer, more efficient healthcare environments.
Ambient AI healthcare platform

Ambient AI healthcare platform

Emerging ambient AI supports clinicians by reducing administrative tasks, assisting with documentation and providing timely access to relevant clinical information, allowing more time to focus on patient care.
Prevention and chronic care: connected communities

Prevention and chronic care: connected communities

Connected care extends healthcare beyond hospitals through remote monitoring, virtual consultations and community-based services. These approaches support prevention, improve chronic disease management and help patients receive care closer to home.
Acute care: connected ambulance and hospital at home

Acute care: connected ambulance and hospital at home

Advanced connectivity enables continuous care throughout the patient journey. Connected ambulances can securely share clinical information before arrival at hospital, while hospital-at-home services support remote monitoring and treatment outside traditional care settings.

From innovation to implementation

Connected health is already providing measurable benefits in healthcare systems around the world. At the National University Health System (NUHS) in Singapore, dedicated 5G connectivity supports XR-assisted surgery, hospital-at-home services, remote patient monitoring and intelligent hospital operations. Similar initiatives in Europe and Asia demonstrate how advanced connectivity can improve emergency response, clinical collaboration, medical training and operational efficiency.

By bringing together the organisations that develop and deploy these solutions, the GSMA helps the wider ecosystem learn from practical experience, drive adoption and scale successful models across different environments.

Connected healthcare resources and events

Join the Connected Healthcare Community

Connected Healthcare depends on collaboration across industries. Whether you are a health provider, mobile operator, technology company, research organisation or policymaker, CHACCA provides opportunities to collaborate, share knowledge and contribute to the future of connected health. Join the Connected Health and Community Care Accelerator and help advance the adoption of Connected Healthcare worldwide.