Banglalink Digital Communications Ltd.

Launched in February 2005, with over 40 million subscribers over a decade, Banglalink was the catalyst in making mobile telephony an affordable option for consumers in Bangladesh. The initial success of Banglalink was based on a simple mission: “Bringing mobile telephony to the masses”, which was the cornerstone of Banglalink’s strategy.

Fueled with the strong core values such as Customer-Obsessed, Entrepreneurial, Innovative, Collaborative and Truthful, Banglalink is now working relentlessly to bring digital world to each and every customer to build a true digital Bangladesh, moving away from the traditional mobile operator to a tech company.

With ‘customer experience’ being Banglalink’s core focus, digitalization has become a necessity to update the way customers engage, communicate, operate (internally and externally) and offer services from traditional way of business to digital/online. Banglalink aims to enable its customers to get the best out of the digital future and create a true digital ecosystem through providing products that suits the demands of customers.

The growth of Banglalink over the years has been fueled with innovative products and services targeting different market segments, aggressive improvement of network quality and dedicated customer care, creating an extensive distribution reach across the country and establishing a strong brand that emotionally connected customers with Banglalink.

Banglalink provides equal opportunities to employees and has always shown zero tolerance for any non-compliance activity. The company has relatively formed a flat organization. Banglalink’s HQ became the first certified Green Office by World Wide Fund for Nature (WWF) in Bangladesh. Banglalink is now working relentlessly to bring digital world to each and every customer to build a true digital Bangladesh.