Smartfren Telecom

Smartfren Telecom is the first telecom service provider in Indonesia who provide mobile services with 4G LTE Advanced (4.5G) in the frequency band 2300 MHz and 850 MHz with first hybrid FDD/LTE network to offer the highest speeds and capacity as well as best coverage in building. By now, Smartfren to serve more than 12 million subscriber scattered throughout Indonesia, from the island of Sumatera, Java, Kalimantan and Sulawesi. Smartfren held more than 6000 base stations in all regions. Implementation of 4G LTE Advanced is part of Smartfren’s commitment to support Indonesia Broadband Plan 2019 and empower Indonesian creative industry and further accelerate Information and Communication Technology industry as the backbone for Indonesian economic growth. Smartfren always put convenience and satisfaction for customers in communicating with devices that have the support of the latest specifications at affordable prices. That’s why Smartfren presenting flagship smartphone product line with brand Andromax to its customers. In terms of mobile services, Smartfren offers a variety of packet data services and content that appeals to customers. All product and service data, Smartfren offer price competitive and affordable. Customer satisfaction is paramount to Smartfren. In regard to fulfill the needs of customers, Smartfren now supported by 24 hours call center where the customers can contact 888 and 95 galleries Smartfren, coupled with 101 Smile Gallery. As the evidence of advanced services we have given to our subscribers, we have received several awards, ranging from service excellent, product award to the best CDMA operator in 2014.