Inclusive Tech Lab
A test ground for transformative digital solutions
What is the Inclusive Tech Lab?
The GSMA Inclusive Tech Lab is a GSMA-led global industry initiative that takes a hands-on approach to research, testing and development of the inclusive technologies of the future.
We are thinking big. We want to make a real impact. Think about breaking down barriers to financial services for unregistered people by developing digital identities, enabling wide availability of loans, insurance and education through seamless integrations between service providers and mobile money operators, the responsible application of artificial intelligence to tailor services for women and increase their economic participation. These challenges, and many more, will be driving our thinking as we help develop the transformative digital innovations of tomorrow.
Above all else, this Lab represents the power of collaboration: we welcome your thoughts on which technologies will prove the most impactful for digital and financial inclusion in years to come.
Lives impacted worldwide through Lab technologies
The Lab mission
“To support our industry with inclusive innovations, we are committing ourselves to a bold new endeavour shaped by experimentation and a willingness to take risks.
With our team of dedicated ‘technopreneurs’, the Lab will take a hands-on approach to research, test and develop the inclusive technologies of the future. Jointly with industry stakeholders, the Lab will strategise, build, and pilot solutions, and disseminate the insights and assets to the wider industry.
With the aim to increase financial and digital inclusion of the underserved.”
How it works
With dedicated technical staff, the Lab will asses tech ideas and prioritise potential projects.
Following internal assessment and guidance from the Lab Advisory Group, feasible projects will be researched.
The Lab will build readily usable products and insights up to proof-of-concept and minimum viable product.
Once the initial version of the project is ready, the product will be launch to the market (and possibly support a commercial launch).
The Lab will ensure learnings and Lab developed solutions will be available to the wider industry.
Core focus areas
The Lab works on a range of areas that drive inclusion, including the openness and interoperability of payment systems, service accessibility for women and vulnerable user populations, digital identities for unregistered people, and more. The GSMA, together with industry stakeholders, will establish impactful proofs of concept aimed at increasing financial and digital inclusion for the underserved. We will ensure the learnings and Lab-developed solutions are available to the wider industry.
Sustainable interconnectivity between mobile money services, and wider financial ecosystems.+ Interoperability test platform
State-of-the-art API strategies for third-party integrations as key catalyst for platform growth.+ Mobile Money API
Harmonising payment experiences for retail payments.+ QR code merchant payments
Biometrics solutions to lift identity barriers to inclusion.+ Biometrics showcase
Join the Inclusive Tech Lab
Do you have a brilliant idea that can transform the lives of millions of people?
If your idea has the objective to support financial inclusion, gender equality, digital identity, or other areas driving social impact in emerging markets, then get in touch to share your idea and learn more about how we work and the eligibility criteria.Get in Touch
The Lab benefits from guidance received from leading industry figures making up its global Advisory Group. A group of experts from the wider mobile industry that help to assess, prioritise and contribute towards potential project ideas received by the Lab.
Senior programme Officer, Bill and Melinda Gates Foundation
Managing Director, Global Digital Financial Services
We are proud to be collaborating with the GSMA and funding the Inclusive Tech Lab to strategize, build and pilot technologies to support the industry with innovations to drive financial inclusion for the poorest
There’s a need for industry collaboration. As KaiOs, we are pleased that the GSMA is reaching out to wider industry, seeking collaboration across verticals to drive innovation and digital inclusion to the underserved. We are keen to join forces, including the digital divide in societies around the world, it creates new opportunities for people in education, health care and business.
The mobile industry may no longer be recognizable as it is today five years from now, so it’s going to change radically. For operators to continue to play a pivotal role and to drive financial inclusion, it’s important that we work on the technological advancements happening in this space and that’s why we are partnering with the GSMA to help and support development in this very important area.