Hotlines: Responding to reports of illegal online content

All members of the GSMA’s Mobile Alliance Against Child Sexual Abuse Content commit to working closely with their national hotlines. Hotlines play a key role in the fight against online child sexual abuse content.

This guide, developed in collaboration with INHOPE (the international umbrella organisation for national hotlines), details processes for setting up and managing a hotline, and is intended to support organisations in countries which do not yet have such a facility.