COVID-19
Industry updates and guidance

The mobile industry has never been more important to the world’s citizens and economy. Our role at the GSMA is to unlock the power of connectivity so that people, industry and society thrive, and we will continue to play a leading role in supporting and amplifying the vital work our industry is doing at this time.

See how the mobile ecosystem is tackling COVID-19 on Mobile World Live.

See COVID-19 updates specific to low- and middle-income countries here.

 

 

Latest Updates

Digital Declaration signatories: companies’ response to COVID-19

It’s being said a lot: we are living in unprecedented times. It is precisely when we face the unknown, or a new endeavour, the need for leadership emerges stronger than ever. This is now particularly true in the digital age, given the key role technology is playing in ...

A message from the GSMA Leadership Team on the mobile industry during COVID-19

Hear from the GSMA Leadership Team on how the mobile industry is supporting emerging technology, protecting privacy, connecting businesses and keeping us together, while apart.

Joint Statement of the UNI Europa ICTS and the Telecom Industry Representatives: Attacks against telecom employees must stop now

Brussels, 19 May 2020 – The European trade union federation representing telecom workers, UNI Europa ICTS, and the Associations representing the telecoms industry, ETNO and the GSMA, have joined forces to call for swift institutional action to stop attacks against telecom ...

The Role of AI for Impact in the Fight against COVID-19

It is difficult to overstate the impact of the COVID-19 pandemic on families, industries, and governments across the globe. The disease has caused widespread illness and enormous disruption to many aspects of modern life. As the physical economy became disrupted, digital and ...

5G: A Backbone for Europe’s Economic Recovery

One of the biggest strengths of the GSMA – our ability to convene 110,000 people from 90 countries for the annual MWC in Barcelona – suddenly became a challenge in the face of a fast-moving new virus, COVID-19. We were forced to cancel the trade show on 12 February, when ...

Adjusting mobile tax policy in light of COVID-19: How fiscal policy can keep us connected

As countries battle with the coronavirus outbreak, governments around the world are taking unprecedented fiscal and economic measures to support their economies. Recognising the critical role of digital technologies in keeping people connected, enabling business continuity, ...

The Mobile Industry: Keeping us connected during COVID-19

Mobile operators are working around the clock; strengthening their networks, connecting the unconnected and supporting all of us during COVID-19.

COVID-19 Crisis Response: Digital Development Joint Action Plan and Call for Action

Agreed by the World Bank, the International Telecommunication Union (ITU), the GSMA and the World Economic Forum (WEF) this Joint Action Plan aims to serve as a best practice for governments and regulators during the COVID-19 crisis. The Joint Action Plan includes a call to ...

The World Bank, WEF, GSMA and ITU Mobilized in the Fight Against COVID-19

Partners discussed a set of concrete actions to help governments and private sector cope with the pandemic. WASHINGTON —During a high-level dialogue, Finance and ICT ministers, ICT regulators, CEOs of telecom and technology companies from around the world discussed an ...

A message from the GSMA Leadership Team during COVID-19

A message of thanks from the GSMA Leadership Team to mobile operators and key workers during the current global pandemic.

Keeping Everyone and Everything Connected in Europe: European Mobile Network Operators respond to COVID-19 pandemic

The breakout of novel coronavirus in Europe has paralysed the lives of many European citizens and businesses. As Europe and the world move to adjust to the new norms of the daily life, the importance of connectivity has never been clearer than it is today. Now more than ever ...

Do biological viruses affect digital security?

We are living in times of global uncertainty with un-precedented levels of disruption to daily routine, travel, social interaction and business due to the Coronavirus (Covid-19).   Many countries have in place travel restrictions not just at national borders but also within ...

Mobile Industry Response to COVID-19 in China

The COVID-19 pandemic has caused significant disruptions globally, affecting people’s lives, their health and safety, as well as severely interrupting business activities. The impacts are also felt far and wide across the mobile industry as 2020 was shaped to be a critical ...

Maintaining consumer trust in the fight against COVID-19

COVID-19 continues to fundamentally change the global landscape. Responding to this crisis situation, mobile network operators are working with stakeholders around the world – including governments, international organisations, NGOs, and academics – to ensure that mobile can ...

Eleven Regulatory Recommendations to Sustain Connectivity During the COVID-19 Crisis

The COVID-19 pandemic is a public health crisis shared by all, requiring consumers, companies and governments to adapt to new circumstances and support efforts to contain the spread of this disease. The foremost goal is to save lives. But there are many other critical ...

GSMA Condemns Attacks Against Mobile Phone Masts

Health Experts Confirm No Link Between 5G and COVID-19   London: Police and counter-terrorism authorities are investigating acts of arson against mobile phone masts in the UK. The GSMA condemns these acts of violence designed to weaken our communications networks in a time ...

Keeping North America Connected During COVID-19

More than ever, reliable connectivity is a necessity. In the wake of COVID-19, people across North America are socially distancing and bringing their work home. Essential workers, including telecom workers who are managing networks, are on the front-lines working around the ...

Keeping the world connected: Development challenges in times of COVID-19

The role of mobile technology in these trying times has never been more pivotal. Mobile technology is serving as a connectivity tool and a comfort tool, bridging the physical communication gaps between individuals and their families, friends and colleagues. The mobile ...

Keeping everyone and everything connected: How temporary access to spectrum can ease congestion during the COVID-19 crisis

In the wake of the social restrictions in place to help manage the threat of COVID-19, billions of people worldwide are relying on mobile access as family interactions, socialising and work activities move online. While the world shuts down normal activities to limit the ...