COVID-19
Industry updates and guidance

The mobile industry has never been more important to the world’s citizens and economy. Our role at the GSMA is to unlock the power of connectivity so that people, industry and society thrive, and we will continue to play a leading role in supporting and amplifying the vital work our industry is doing at this time.

See how the mobile ecosystem is tackling COVID-19 on Mobile World Live.

See COVID-19 updates specific to low- and middle-income countries here.

 

 

Latest Updates

Using mobile big data to help inform the fight against COVID-19 in the Democratic Republic of Congo

The Democratic Republic of Congo (DRC) is particularly vulnerable to the COVID-19 epidemic. The country is already dealing with cholera, a measles epidemic that has caused 6,000 deaths since January 2019, as well as a new outbreak of Ebola in the Équateur province. At the ...

How the emergence of connected drones is helping the fight against COVID-19

The coronavirus pandemic has forced us all to adapt at speed, and ask some deeply unwelcome questions – among the most difficult of which has been how we can care for one another, and keep the world turning, while avoiding personal contact as much as possible.  In some ways, ...

AI4I Webinar series : Using Mobile Big Data Analytics to combat global challenges inc. COVID-19

An overview of Mobile Big Data Analytics With the COVID-19 pandemic spreading across the globe, governments are seeking innovative and dynamic solutions to make the right decisions at the right time, both to save lives and minimise the long-term impact on the economy. Beyond ...

AI for Impact : Mobile Big Data Analytics to combat challenges including COVID-19

Using Mobile Big Data Analytics to combat global challenges including COVID-19 With the COVID-19 pandemic spreading across the globe, it’s becoming clear that few can avoid its reach, posing severe challenges to health services and having a range of related social and ...

5G: Empowering Recovery and Fighting Misinformation in Europe

On 3 June, the GSMA, alongside ETNO, hosted an online event on 5G: Empowering Recovery and Fighting Misinformation, garnering over 700 registered participants. Moderated by GSMA’s Maria Sotiriou and ETNO’s Paolo Grassia, the event gathered the views of the European ...

COVID-19: Digital Contact Tracing Applications

As the world works around the clock and across many fronts to combat COVID-19, the mobile industry is playing a critical role. Mobile network operators (MNOs) are providing robust and secure connectivity for individuals, business continuity and government response.

COVID-19 Network Traffic Surge Isn’t Impacting Environment Confirm Telecom Operators

More Energy Efficient Networks and Renewable Energy Usage are Negating Negative Environmental Impacts   London: The energy consumption and carbon emissions of telecoms networks have remained mostly unchanged in recent weeks, despite significant increases in network traffic ...

Digital Declaration signatories: companies’ response to COVID-19

It’s being said a lot: we are living in unprecedented times. It is precisely when we face the unknown, or a new endeavour, the need for leadership emerges stronger than ever. This is now particularly true in the digital age, given the key role technology is playing in ...

A message from the GSMA Leadership Team on the mobile industry during COVID-19

Hear from the GSMA Leadership Team on how the mobile industry is supporting emerging technology, protecting privacy, connecting businesses and keeping us together, while apart.

Joint Statement of the UNI Europa ICTS and the Telecom Industry Representatives: Attacks against telecom employees must stop now

Brussels, 19 May 2020 – The European trade union federation representing telecom workers, UNI Europa ICTS, and the Associations representing the telecoms industry, ETNO and the GSMA, have joined forces to call for swift institutional action to stop attacks against telecom ...

The Role of AI for Impact in the Fight against COVID-19

It is difficult to overstate the impact of the COVID-19 pandemic on families, industries, and governments across the globe. The disease has caused widespread illness and enormous disruption to many aspects of modern life. As the physical economy became disrupted, digital and ...

5G: A Backbone for Europe’s Economic Recovery

One of the biggest strengths of the GSMA – our ability to convene 110,000 people from 90 countries for the annual MWC in Barcelona – suddenly became a challenge in the face of a fast-moving new virus, COVID-19. We were forced to cancel the trade show on 12 February, when ...

Adjusting mobile tax policy in light of COVID-19: How fiscal policy can keep us connected

As countries battle with the coronavirus outbreak, governments around the world are taking unprecedented fiscal and economic measures to support their economies. Recognising the critical role of digital technologies in keeping people connected, enabling business continuity, ...

The Mobile Industry: Keeping us connected during COVID-19

Mobile operators are working around the clock; strengthening their networks, connecting the unconnected and supporting all of us during COVID-19.

COVID-19 Crisis Response: Digital Development Joint Action Plan and Call for Action

Agreed by the World Bank, the International Telecommunication Union (ITU), the GSMA and the World Economic Forum (WEF) this Joint Action Plan aims to serve as a best practice for governments and regulators during the COVID-19 crisis. The Joint Action Plan includes a call to ...

The World Bank, WEF, GSMA and ITU Mobilized in the Fight Against COVID-19

Partners discussed a set of concrete actions to help governments and private sector cope with the pandemic. WASHINGTON —During a high-level dialogue, Finance and ICT ministers, ICT regulators, CEOs of telecom and technology companies from around the world discussed an ...

COVID-19: Mobile Cyber Security & Fraud Threat Observations and Incidents

This report has been prepared by members of the GSMA Fraud and Security Group (FASG) management team which comprises the various subject domain sub-group leaders and global region leaders, together with the security leadership in the GSMA staff team.

A message from the GSMA Leadership Team during COVID-19

A message of thanks from the GSMA Leadership Team to mobile operators and key workers during the current global pandemic.

Keeping Everyone and Everything Connected in Europe: European Mobile Network Operators respond to COVID-19 pandemic

The breakout of novel coronavirus in Europe has paralysed the lives of many European citizens and businesses. As Europe and the world move to adjust to the new norms of the daily life, the importance of connectivity has never been clearer than it is today. Now more than ever ...

Do biological viruses affect digital security?

We are living in times of global uncertainty with un-precedented levels of disruption to daily routine, travel, social interaction and business due to the Coronavirus (Covid-19).   Many countries have in place travel restrictions not just at national borders but also within ...