This white paper describes the evolution path and growing challenges of developing, maintaining and evolving a strategy for mobile network operators’ communication services in a context of the lack of a clear roadmap for the industry.
3GPP and GSMA are actively engaged on delivering to the industry an evolution path for IMS services based on the evolution to IMS Data Channel capabilities to add in-call interactivity capabilities.
A clearly identified path for evolved Communications services is an important enabler for investment decisions across all stakeholders in the industry.