GSMA Network Settings Exchange
Insight revealed that some operators share their latest network settings information regularly with a little as 20 device manufacturers but have identified mobile devices from nearly 500 manufacturers using their network at any given time. In essence, because operators distribute this information via manual and inefficient bi-lateral agreements, they simply cannot engage with every device manufacturer. As a result, many OMDs are using generic or legacy network settings information which results in a sub-optimal network experience. For example, an OMD may not provide network services such as ViLTE and VoLTE from the first insertion of SIM. This leads to unnecessary frustration for the consumer and can increase network-related consumer complaints.
The GSMA has worked with manufacturers and network operators from around the world via the Terminal Steering (TS) Group to deliver GSMA Network Settings Exchange. This new service provides operators’ one location to distribute their latest network settings information to manufacturers around the world. This allows accurate configuration of non-provisioned /open market mobile devices to ensure they can support the customer with the services being promoted and offered by the mobile network operators (MNO) and mobile virtual network operators (MVNO) from the first insertion of a SIM.