Network Settings Exchange
Ensures services run reliably across all mobile devices, worldwide, so mobile network operators and device manufacturers can provide an optimal customer experience.
Why network settings matter
All mobile devices require the most up-to-date network settings from the operator for services to work efficiently and to make sure the performance of devices is not compromised.
The GSMA Network Settings Exchange provides one format and one location where operators can upload and maintain their latest network settings, so the world’s device manufacturers can easily download them.
Ensuring a reliable customer experience in the 5G era
The move from circuit technology to 4G/5G packet technology and its complex settings, along with the fact that many mobile devices are now bought on the open market with generic, default settings, has created a settings challenge. This is what the GSMA Network Settings Exchange was set up to solve, so end customers get the experience they expect from their devices.
Why is it important for your business?
Broadly, here are the ways the GSMA Network Settings Exchange is assisting mobile network operators (MNOs), mobile virtual network operators (MVNOs) and device manufacturers (OEMs), with today’s settings challenge.
Maintain brand reputation
Mobile devices with the operator’s preferred network settings ensure reliable services for end customers, reflecting well on the MNO/MVNO and the device manufacturer.
Reduce operational costs
Provides access on a secure platform to over 550 OEMs in one go – including the world’s top 10 device manufacturers.
Enable smooth customer experiences
Gives customers the best experience of their branded devices, since all their favourite 4G/5G services work as expected.
Lower customer churn
Customers are less likely to move to another network or brand of device, as they are already experiencing good reliability.
Practical examples of what it can do
Find out how the GSMA Network Settings Exchange can be used to maintain a reliable customer experience of both the services and the device.
Managing partner relationships
Managing partner relationships
The ever-growing number of devices, models and device manufacturers make it costly and difficult for operators and OEMs to maintain direct relationships with each other.
- Network Settings Exchange is a single, centralised hub where you can manage all your partner relationships for network settings.
- Reach out to specific device manufacturers or operators to share and resolve specific challenges through the in-app messaging service
4G and 5G services
4G and 5G services
4G and 5G services require the latest IMS and APN settings to work reliably. These are different to other setting preferences, as there are some nuanced variances.
- Network Settings Exchange enables correct configurations for 4G and 5G services, ensuring quality device and service experiences for subscribers and business users.
- Without the latest IMS and APN settings, the end user can experience loss of the services they want the most, such as voice calling, video calling, tethering and the internet.
- Eases the significant change from circuit-based technology to HTTPs/packet-based communications.
Sunsetting of 2G and 3G
Sunsetting of 2G and 3G
With the closure of 2G and 3G, end users can be negatively impacted, experiencing loss of fundamental services – including emergency calling.
- Network Settings Exchange allows operators to upload their latest network settings for VoLTE, so the world’s device manufacturers can monitor and implement them swiftly.
- Operators accredited by the GSMA on their VoLTE readiness through Interoperability Testing are acknowledged through a VoLTE badge on their Network Settings Exchange profile, for all device manufacturers to see.
Open market devices
Open market devices
The increase in open market devices presents challenges, especially for smaller operators and specialist device manufacturers.
- Network Settings Exchange ensures devices can have the operator’s preferred network settings before shipment, so wherever they end up, their performance will not be compromised.
- When an end user buys a device on the open market and then chooses which operator to go with, their services can still work seamlessly, as the device manufacturer has actioned the latest operator settings from the Network Settings Exchange.
Inherit settings from chipset manufacturers
Inherit settings from chipset manufacturers
With the Network Settings Exchange, chipset manufacturers can download the operator’s settings and pre-configure their chipsets with these.
- Once chipsets are received by device manufacturers and embedded into devices, the device automatically inherits the configurations.
- In most cases, the chipset manufacturers don’t allow the device manufacturer to override the settings.
- This means reduced operational overheads for both operators and device manufacturers as the settings are implemented in one go, plus a seamless experience for end customers using devices with the underlying chipset.
Updates
The latest on our products, including GSMA Working Group PRDs and events.
6 February, 2024
GSMA Network Settings Exchange Idea Sheet
Got an idea about the service? Please download this submission sheet, fill it in, and submit to [email protected]
Learn more
11 July, 2023
Why Device Connectivity Depends On Network Settings – Showcase Live #10
Find out how network settings play a crucial role in helping MNOs, MVNOs and OEMs achieve a seamless user experience, as customers embrace 4G, Vo/Vi-LTE and 5G services, switching from app to app, location to location and voice to data. Download the Presentations Networks and Devices Market Update Industry trends, focusing on 5G devices […]
Learn more
20 April, 2023
VoLTE implications for network sunsetting – Showcase Live #8
Network sunsetting in the US is near completion, Europe is the next area of focus. US carriers/MNOs have experienced some challenges, GSMA’s Interoperability Testing have helped to ease the burden and are now incorporating the recommendations from GSMA’s recent Emergency & VoLTE Taskforce to further improve VoLTE. Come and hear how GSMA’s VoLTE IoP tests […]
Learn moreResources
Further information and insights in the form of blogs, case studies and videos.
IMS parameter settings to reduce in order to ease VoLTE testing logjam for OEMs and MNOs
How operators can maintain compatibility with a diverse device ecosystem
How we’re addressing VoLTE emergency call issues
