ESG Metrics for Mobile

The GSMA has launched ESG Metrics for Mobile, a first-of-its-kind mobile sector ESG reporting framework, developed alongside partners from EY, Yale Center for Business and the Environment, and a working group of 20 mobile operators representing 45% of the world’s mobile connections. The framework also draws on experience from key global industry and ESG stakeholders and who contributed to the project.

Featuring ten industry-specific KPIs, the framework covers a range of key material topics for the sector, from energy consumption and waste reduction to digital inclusion and data protection. The common metrics are designed to simplify and harmonise ESG disclosures and complement universal reporting, by adding a crucial industry-specific lens.

As operators adopt this new ESG framework, the metrics will provide stakeholders with a deeper understanding of the industry, and where its most material impacts and value are generated.

A report cover titled "ESG Metrics for Mobile" with logos for GSMA and EY at the top. The subtitle reads: "Realising value for society through common industry KPIs." The background shows a city skyline behind green trees and a lake, with icons at the bottom. Dated June 2024.

ESG Metrics for Mobile White Paper

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An infographic titled "ESG Metrics for Mobile" by GSMA and EY shows key facts about ESG reporting: 600 global standards, 9/10 investors say reporting is important, 76% address global challenges, and highlights the impact of mobile operators' ESG actions.

ESG Metrics for Mobile Overview

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ESG Metrics for Mobile Enrollment

If you are interested joining other mobile operators in adopting the ESG Metrics for Mobile reporting framework for your organisation, please email [email protected] with the heading “ESG Metrics for Mobile”

A woman with a bun hairstyle, wearing glasses and a beige coat, stands outdoors holding a notebook and pen. She looks up at a modern glass building. The cover text reads: "ESG Metrics for Mobile Benchmarking 2024, February 2025, GSMA.

ESG Metrics for Mobile Benchmarking 2024

Our latest report provides a comprehensive analysis of the 24 operators participating in the latest assement on how they are adopting and disclosing ESG metrics to drive sustainability and business value.

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ESG Metrics for Mobile – A Case For Mobile Operators

Read this overview to find out how the ESG Metrics for Mobile can benefit mobile operators.

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ESG Metrics for Mobile Webinar

During this interactive and informative webinar, the GSMA and EY shared details of the framework and discussed its benefits. The session also featured an industry-focused panel discussion with mobile operators Vodafone and MTN, in addition to hearing from ESG investment experts from ESG Book (formerly Arabesque) and Refinitiv, who explored topics such as the power of alignment for accelerating progress and fostering a more meaningful dialogue between investors and companies.

Watch the on-demand video highlights of this webinar to learn how mobile operators are coming together to harness ESG in order to demonstrate and generate greater value for society.

On-demand Videos

Open Consultation Survey

Submissions for the open consultation for the ESG Metrics for Mobile are now closed, if you would like to email us any queries please email us a the following, including the subject header ‘ESG Consultation’: [email protected]

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This initiative has been in part funded by the Swedish International Development Cooperation Agency, Sida, and is supported by the GSMA and its members. Sida does not necessarily share the views expressed in this material. Responsibility for its contents rests entirely with the authors.