GSMA Response to the Ukraine Crisis

A Ukrainian flag waves against a clear blue sky. Next to it, a woman and young child video call with a man on a laptop. Below, a person holds a smartphone showing a video call with a man and a child waving on the screen.

We are deeply saddened by the tragic loss of life in Ukraine. Our thoughts are with those most impacted by this conflict.

In moments of crisis, mobile connectivity is a lifeline. It is our link to loved ones when we need to tell them that we are safe and check that they are too. A mobile phone is the quickest way to call for help. And to help find vital information.

The global pandemic showed us how mobile and telecom services keep our economies moving forward, with access kept open to essential services such as health and education.

Since the start of the war, mobile network operators have come forward with mobile and digital assistance.

For example, they are providing free mobile services such as SIMs, mobile roaming, calls, and texts, as well as charitable donations. In this evolving situation, we are sharing updates from our members about their humanitarian response.

Ukraine Support Actions by the European Mobile Operators | Interactive Map

A woman and a man, both wearing face masks, stand on opposite sides of a counter separated by a clear plastic barrier. The man, wearing gloves, points to a document while the woman listens. A laptop is open on the counter in a bright office setting.

Follow the latest support updates from our members on Twitter

A young woman wearing a blue surgical mask and a black leather jacket stands indoors, looking at her smartphone. Blurred, bright yellow electronic signage is visible in the background, suggesting a public transit or train station setting.