End-to-End Automation of Networks Operations – ZTE

This case study explores ZTE’s innovative use of AI to automate and optimise network operations, addressing inefficiencies in traditional telecom O&M processes. The solution employs cross-domain agents supported by advanced natural language models to improve integration, resource management, and service quality.

Deployed by China Mobile at major events, it has enhanced efficiency, traffic handling, and fault resolution. With a focus on seamless operations and real-time responses, ZTE aims to expand this technology globally, driving productivity and adaptability in digital network ecosystems.