The Role of Mobile Operators

Mobile operators have the capabilities, the experience and the track record to provide fast and secure authentication. For more than two decades, mobile operators have been authenticating consumers’ devices on their networks, securely providing voice calls, messaging, Internet access and other services, while safeguarding consumers’ privacy and personal data. Similarly, mobile operators can underpin the digital economy by providing secure authentication and identification, which consumers and service providers can trust.

For digital service providers, mobile operators are ideal partners, offering:

  • Global reach
  • Experience of secure customer data management
  • Conformance with strong privacy protection regulation
  • Network authentication mechanisms
  • Secure SIMs
  • Consumers’ trust
  • “Know your customer” processes
  • Billing and payments expertise / history

 

Benefits of Mobile Connect for Mobile Operators

Delight the end customer

  • Solve consumers’ problems, such as remembering passwords and protecting privacy.
  • Enhance reputation for service innovation

Build customer relevance

  • Capture key position in digital services ecosystem
  • Increase customer touch points by 10+/month

Improve customer insight

  • Gain insight into online consumer requirements
  • Enable personalised offers and innovation based on context

Unlock new value

  • Strengthen digital service enablement business models
  • Drive new direct and indirect revenues, as well as cost savings

Find out more about Mobile Connect here.

Watch – Find out ‘How to get started with Mobile Connect’ here by watching this video:

Which Operators have deployed Mobile Connect?

You can discover more about which operators have deployed Mobile Connect, and in which countries, by viewing our Mobile Connect Deployment Map.

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Driving Mobile Connect Usage – Turkcell Looking to improve its customers’ experience and further differentiate its proposition, Turkcell launched Mobile Connect initially on its self-care mobile application and websi...

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Mobile Connect London Summit: Presentations Taking place on the 25th and 26th April, the Mobile Connect London Summit was a forum for leading figures in the wider mobile industry to debate the most pressing issues in the...

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The PSD2 Opportunity: Mobile Operators and Fintech This paper discusses the opportunities relating to the partnership between mobile network operators and fintech companies, and how both parties can benefit from each others&#...

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SK Telecom: Integrating Existing Identity Solutions into Mobile Connec In December 2016, SKT adapted both T-Auth and T-ID to comply with the Mobile Connect specifications. The goal was to make it easier for international customers to use SKT’s app...

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Seminar Presentations from Mobile World Congress 2017 Mobile World Congress 2017 hosted three industry seminars on Mobile Connect and the future of digital identity.  You can find out more about each of these subjects by downloadin...

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SIM Toolkit Device Requirements to Improve Mobile Connect Customer Exp This document presents the requirements for the device to improve the user experience of the Mobile Connect SIM applet authenticator. The ETSI (The European Telecommunications St...

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Markets Turn Their Focus to Cross-Border Trade of Digital Services Since the drafting of eIDAS in 2014, there has been a renewed interest from businesses, particularly in Europe, in secure cross-border trade using digital services. Initiatives s...

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Mobile Connect-eIDAS Pilot Prepares for Secure Cross-Border Trade Marta Ienco, Head of the Government & Regulatory affairs, Personal Data   As we draw closer to the implementation of the eIDAS Regulation in September 2018, both governments...

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Asia’s Mobile Industry Unites behind Mobile Connect Download presentations from the event Shanghai—A broad array of MNO’s across Asia have underscored their commitment to Mobile Connect after revealing how the identity solutio...

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GSMA-FIDO Collaboration a Step Towards Secure Authentication The recent collaborative agreement between the GSMA and the FIDO Alliance, the ecosystem for standards-based, interoperable authentication, is a sign that the digital community i...

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Exploring Asia’s Identity Offerings at Mobile World Congress Shangha Asia is experiencing a rapid transformation of its digital services. According to Mary Meeker’s 2017 Internet Trends Report, mobile has surpassed both desktop computers and TV...

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Security Experts Warn of More Dangerous Attacks Gautam Hazari, Technical Director, Identity, GSMA We are in a race against time to develop defences capable of dealing with increasingly dangerous cyber threats, security experts...

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Mobile World Congress Americas September 12, 2017 Mobile Connect will be present at the inaugural Mobile World Congress Americas event which will feature industry seminars and live demonstrations of the identity solution inside ...

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Mobile Connect Summit – Singapore November 21, 2017 Following April’s successful Mobile Connect Summit in London, we are pleased to confirm that we will soon be hosting another regional Summit – this time in Singapore...

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