The Role of Mobile Operators

Mobile operators have the capabilities, the experience and the track record to provide fast and secure authentication. For more than two decades, mobile operators have been authenticating consumers’ devices on their networks, securely providing voice calls, messaging, Internet access and other services, while safeguarding consumers’ privacy and personal data. Similarly, mobile operators can underpin the digital economy by providing secure authentication and identification, which consumers and service providers can trust.

For digital service providers, mobile operators are ideal partners, offering:

  • Global reach
  • Experience of secure customer data management
  • Conformance with strong privacy protection regulation
  • Network authentication mechanisms
  • Secure SIMs
  • Consumers’ trust
  • “Know your customer” processes
  • Billing and payments expertise / history

 

Benefits of Mobile Connect for Mobile Operators

Delight the end customer

  • Solve consumers’ problems, such as remembering passwords and protecting privacy.
  • Enhance reputation for service innovation

Build customer relevance

  • Capture key position in digital services ecosystem
  • Increase customer touch points by 10+/month

Improve customer insight

  • Gain insight into online consumer requirements
  • Enable personalised offers and innovation based on context

Unlock new value

  • Strengthen digital service enablement business models
  • Drive new direct and indirect revenues, as well as cost savings

Find out more about Mobile Connect here.

Watch – Find out ‘How to get started with Mobile Connect’ here by watching this video:

Which Operators have deployed Mobile Connect?

You can discover more about which operators have deployed Mobile Connect, and in which countries, by viewing our Mobile Connect Deployment Map.

mc-deployment-map-button

 

 

Operator cooperation in South Korea has created a successful identity To ensure broad service provider adoption, SKT and the other Korean operators realised that they needed to offer a single identity solution with full market coverage, and subsequ...

Read more | See all Identity Resources

Driving Mobile Connect Usage – Turkcell Looking to improve its customers’ experience and further differentiate its proposition, Turkcell launched Mobile Connect initially on its self-care mobile application and websi...

Read more | See all Identity Resources

Mobile Connect London Summit: Presentations Taking place on the 25th and 26th April, the Mobile Connect London Summit was a forum for leading figures in the wider mobile industry to debate the most pressing issues in the...

Read more | See all Identity Resources

The PSD2 Opportunity: Mobile Operators and Fintech This paper discusses the opportunities relating to the partnership between mobile network operators and fintech companies, and how both parties can benefit from each others&#...

Read more | See all Identity Resources

SK Telecom: Integrating Existing Identity Solutions into Mobile Connec In December 2016, SKT adapted both T-Auth and T-ID to comply with the Mobile Connect specifications. The goal was to make it easier for international customers to use SKT’s app...

Read more | See all Identity Resources

Seminar Presentations from Mobile World Congress 2017 Mobile World Congress 2017 hosted three industry seminars on Mobile Connect and the future of digital identity.  You can find out more about each of these subjects by downloadin...

Read more | See all Identity Resources

US Operators Join Forces on Authentication Mobile network operators are taking the lead in identity authentication.  It was announced last week that the four largest operators in the United States – AT&T, Sprint, T...

Read more | Visit Identity Blog

3 Reasons to Attend MWCA’s Identity Seminar Whilst digital technology has stimulated the growth of new and innovative services across practically every sector in the, service providers have yet to fully capitalise on this ...

Read more | Visit Identity Blog

Could UK’s Planned GDPR Implementation Signal Global Trend? Earlier this week, the UK Government announced its plans to introduce new legislation that will give citizens greater control of their personal data. The legislation will expand ...

Read more | Visit Identity Blog

MWCA: Digital Identity in the Innovation City See below for a list of digital identity demonstrations in the GSMA Innovation City As the Americas experiences explosive growth in its digital economy, businesses across the...

Read more | Visit Identity Blog

Markets Turn Their Focus to Cross-Border Trade of Digital Services Since the drafting of eIDAS in 2014, there has been a renewed interest from businesses, particularly in Europe, in secure cross-border trade using digital services. Initiatives s...

Read more | Visit Identity Blog

Mobile Connect-eIDAS Pilot Prepares for Secure Cross-Border Trade Marta Ienco, Head of the Government & Regulatory affairs, Personal Data   As we draw closer to the implementation of the eIDAS Regulation in September 2018, both governments...

Read more | Visit Identity Blog

Mobile Connect Summit – Singapore November 21, 2017 Following April’s successful Mobile Connect Summit in London, we are pleased to confirm that we will soon be hosting another regional Summit – this time in Singapore...

Read more | See all Identity Events

Contact GSMA Legal Email Preference Centre Copyright © 2017 GSMA. GSM and the GSM Logo are registered and owned by the GSMA.