Development Workshop Angola
Missed Calls for Monitoring Community Water Services
Development Workshop Angola, in partnership with SeeSaw, trialled a suite of mobile enabled tools to evaluate the effectiveness of peri-urban water delivery in Huambo. The seed grant tested the use of mobile technology to report service delivery issues in informal settlements leeading to improved maintenance and service delivery.
For more information visit their website
The Luanda Government (the capital city) has shown continued interest in VerAgua and is now supporting the replication of the services there, with the lessons learned from this pilot leading to improved design and implementation. Implementation in Luanda began in August 2015 for reporting on the status of the city’s network of community water points. To date, caretakers have reported more regularly and funds have been made available for timely repairs. GSMA, 2015
Development Workshop Angola: Missed Calls for Monitoring Community Water Services