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Telefonica’s AxisMed: Optimising healthcare resources in Brazil

Documents

Wednesday 15 May 2019 | Brazil | Case study | Latin America & the Caribbean | mHealth | Mobile Health |

Greater demand for healthcare services in Brazil, driven largely by a rapidly increasing elderly population and prevalence of non-communicable diseases (NCDs), is straining public and private healthcare resources alike.

CASALUD: A suite of digital health services for the prevention and management of NCDs

Documents

Monday 18 Feb 2019 | Mexico | mHealth |

Over the last 30 years, Mexico has experienced an epidemiological transition, with a shift away from infectious towards non-communicable diseases (NCDs). In 2016, NCDs accounted for 80 per cent of Mexico’s mortalities and it is ...

Doc990 – Enhancing patient access to healthcare services in Sri Lanka through mobile

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Friday 21 Dec 2018 | Asia and Australia | mHealth | Report | Resource | Sri Lanka |

In Sri Lanka, high broadband adoption and smartphone penetration present an opportunity to use mobile app-based services to address some of the country’s challenges with the provision of healthcare. These include rapid growth of the ...

Mezzanine’s Stock Visibility Solution

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Wednesday 11 Jul 2018 | English | mHealth | Nigeria | Resource | South Africa | Sub-Saharan Africa | Zambia |

In Sub-Saharan Africa (SSA), inefficient supply chain management can lead to stockouts of medicine at public health facilities, complicating the treatment and management of a range of diseases. Poor and rural communities that depend on ...

Webinar – Creating mobile health solutions for behaviour change

Video

Tuesday 5 Jun 2018 | Case study | English | mHealth | Resource | Sub-Saharan Africa | Video | Webinar |

For the last four years, the GSMA mHealth programme, under the mNutrition Initiative funded by UK aid, has been working with mobile operators and other mobile and health sector stakeholders to support the launch and scale of mobile ...

Living Goods Uganda: A community health service leveraging mobile technology

Document

Thursday 5 Apr 2018 | Case study | Content creation and stylization | Digital literacy | Digital skills | English | mHealth | Mobile access and use | Mobile internet | Operational best practices | Product development and product design | Resource | Sub-Saharan Africa | Uganda |

By providing frontline health workers with smartphone based job aids and delivering life-saving maternal and newborn child health (MNCH) information directly to end-users, Living Goods has improved the nutrition knowledge and ...

Creating mobile health solutions for behaviour change: A study of eight services in the mNutrition Initiative portfolio

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Thursday 5 Apr 2018 | Content creation and stylization | Digital literacy | Digital skills | English | Ghana | Kenya | Malawi | mHealth | Mobile access and use | Mobile internet | Mozambique | Nigeria | Product development and product design | Report | Resource | Sub-Saharan Africa | Tanzania | Uganda | User insights and data | Zambia |

For the last four years, the GSMA mHealth programme, under the mNutrition Initiative funded by UK aid, has been working with mobile operators and other mobile and health sector stakeholders to support the launch and scale of mobile ...

Webinar – Healthy Pregnancy, Healthy Baby: Best practices from one of the largest mHealth services in Sub-Saharan Africa

Video

Wednesday 14 Mar 2018 | Case study | English | Gender | mHealth | Mobile access and use | Mobile internet | Mobile literacy | Product development and product design | Resource | Social impact and behavioural change | Sub-Saharan Africa | Tanzania | User insights and data | Video | Webinar |

Healthy Pregnancy, Healthy Baby (HPHB) is a mobile health text-messaging service available across four major mobile network operators (MNOs) in Tanzania - Airtel, Tigo, Vodacom and Zantel. The service delivers localised, timely and ...

Healthy Pregnancy, Healthy Baby – A mobile health service offered in partnership with leading mobile operators in Tanzania

Document

Monday 12 Feb 2018 | Case study | Content creation and stylization | Digital literacy | English | Local content | mHealth | Mobile access and use | Mobile internet | Product development and product design | Resource | Sub-Saharan Africa | Tanzania | User insights and data |

Healthy Pregnancy, Healthy Baby (HPHB) is an mHealth value added service (VAS) that delivers pregnancy and maternal and newborn child health content via SMS. Thanks to the successful partnership with leading mobile operators, ...

The impact of mobile on expecting mothers and their children

Video

Tuesday 10 Oct 2017 | English | Global | mHealth | Resource | Tanzania | Video |

Our GSMA Director General, Mats Granryd visits two innovative services in Tanzania, a birth registration programme for children under the age of five that has reached over one million children and Wazazi Nipendendi, a service for ...

The impact of mobile on maternal health in Tanzania

Video

Tuesday 10 Oct 2017 | English | Gender | Global | mHealth | Resource | Tanzania | Video |

Our GSMA Chief Regulatory Officer, John Giusti visits two innovative services in Tanzania, a birth registration programme for children under the age of five that has reached over one million children and Wazazi Nipendendi, a service ...

mHealth Gender Webinar: Key principles and tips to reach women

Video

Wednesday 13 Sep 2017 | Content creation and stylization | Digital literacy | Digital skills | English | Gender | Global | Local content | mHealth | Mobile access and use | Mobile internet | Mobile Internet for Women | Product development and product design | Resource | Toolkit | Video | Webinar |

There is a large and growing gender gap in mobile usage as well as access. There are a number of different reasons for this mobile gap in women’s access to, and use, of mobile, which include affordability, social and cultural norms, ...

mHealth Design Toolkit – Ten principles to launch, develop and scale mobile health services

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Thursday 27 Jul 2017 | Content creation and stylization | Digital literacy | English | Global | Local content | mHealth | Mobile access and use | Mobile internet | Operational best practices | Product development and product design | Resource | Toolkit |

The mHealth Design Toolkit is a collection of insights, tools and key principles to increase adoption and customer uptake of mobile health services by involving end-users in the service development process. mHealth services have ...

Scaling digital health in developing markets

Presentation

Monday 3 Jul 2017 | Digital literacy | Digital skills | English | Latin America & the Caribbean | mHealth | Mobile access and use | Mobile internet | Research | Resource | South Asia | Sub-Saharan Africa |

Digital health is taking its first steps in some African, Asian and Latin American markets, with a widespread view that greater use of technology and digital solutions can help address key healthcare issues: expanding healthcare ...

The Journey of Telenor My Health in Pakistan

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Monday 19 Dec 2016 | Case study | English | mHealth | Mobile access and use | Mobile internet | Pakistan | Report | Resource | South Asia |

Telenor My Health is a health and wellness service provided by Telenor Pakistan, reaching over half a million users in urban, semi urban and rural regions of Pakistan. In this case study we showcase the journey to scale for the ...

Kilkari: A maternal and child health service in India – Lessons learned and best practices for deployment at scale

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Tuesday 25 Oct 2016 | Case study | English | India | mHealth | Mobile access and use | Resource | South Asia |

In January 2016, the Government of India launched a nation-wide mobile health programme designed by BBC Media Action. The service, ‘Kilkari’, is designed to benefit nearly 10 million new and expecting mothers by providing audio based ...

mNutrition Market Access in Zambia: The Costs and Health Impacts of Mobile Messaging for Nutrition

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Monday 14 Sep 2015 | Business model | English | mHealth | Research | Resource | Social impact and behavioural change | Sub-Saharan Africa | User insights and data | Zambia |

Understanding the true cost of an mNutrition service is essential for long-term sustainability. In consultation with the GSMA, the Palladium has developed an mNutrition Financial Forecast Model (FFM) to calculate the potential uptake ...

mNutrition Market Access in Mozambique: The Costs and Health Impacts of Mobile Messaging for Nutrition

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Monday 14 Sep 2015 | Business model | English | mHealth | Mozambique | Research | Resource | Social impact and behavioural change | Sub-Saharan Africa | User insights and data |

Understanding the true cost of an mNutrition service is essential for long-term sustainability. In consultation with the GSMA, the Palladium has developed an mNutrition Financial Forecast Model (FFM) to calculate the potential uptake ...

Catalysing mHealth Services for Scale and Sustainability in Nigeria

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Friday 29 May 2015 | Business model | Case study | English | mHealth | Nigeria | Product development and product design | Resource | Social impact and behavioural change | Sub-Saharan Africa | User insights and data |

This report presents a number of initiatives launched by the Nigerian government, including the Maternal, Newborn and Child Health (MNCH) Week and Saving One Million Lives (SOML), in 2009 and 2012 respectively. These initiatives aim to ...

The Use of Mobile to Drive Improved Nutrition Outcomes: Successes and Best Practices from the mHealth Industry

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Thursday 9 Apr 2015 | Business model | Case study | English | Global | mHealth | Product development and product design | Resource | Social impact and behavioural change | User insights and data |

This report showcases a selection of mNutrition activities being implemented in the GSMA mHealth programme’s priority countries in Sub-Saharan Africa. The report also investigates the best practices which have contributed to the ...

Medic Mobile

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Wednesday 1 Apr 2015 | Case study | Content creation and stylization | English | Global | mHealth | Resilient technology | Resource | Sub-Saharan Africa | User insights and data |

GSMA mHealth Country Feasibility Report: Mozambique 2015

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Monday 9 Mar 2015 | English | mHealth | Mozambique | Portuguese | Research | Resource | Social impact and behavioural change | Sub-Saharan Africa | User insights and data |

This report aims to carry out a comprehensive analysis of the current state of mHealth in Mozambique. Information has been gathered and presented in the context of the GSMA Pan-African mHealth Initiative and more specifically is ...

GSMA mHealth Country Feasibility Report: Zambia 2015

Document

Monday 9 Mar 2015 | English | mHealth | Research | Resource | Social impact and behavioural change | Sub-Saharan Africa | User insights and data | Zambia |

This report aims to carry out a comprehensive analysis of the current state of mHealth in Zambia. Information has been gathered and presented in the context of the GSMA Pan-African mHealth Initiative and more specifically is aligned to ...

M4D Impact Products & Services Landscape – Annual Report

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Wednesday 4 Mar 2015 | English | Global | mHealth | Research | Resource | Social impact and behavioural change | State of the industry and trends | User insights and data |

In 2012, the M4D Impact Programme launched an open data portal for the developing world's mobile industry; Mobile for Development Products and Services Trackers. The aim was to offer the industry access to high quality data to help ...

mHealth Regulation Impact Assessment: Africa

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Tuesday 3 Mar 2015 | English | Global | mHealth | Research | Resource | User insights and data |

This report provides a high-level compilation of the mHealth legal and regulatory landscapes in ten countries in Sub-Saharan Africa. The objective of this report is to provide the mHealth community with, where possible, an overview of ...

The Importance of Partnerships in mHealth

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Tuesday 24 Feb 2015 | Case study | English | Global | mHealth | Resource | Social impact and behavioural change | User insights and data |

While there has been much talk about the need for partnerships within mHealth and the value that they bring, the evidence to date has been largely qualitative. The GSMA recently conducted an mHealth Tracker survey, among 276 mHealth ...

Mobile SIM-based Medical Applications

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Tuesday 17 Feb 2015 | Global | mHealth | Resource | Social impact and behavioural change | User insights and data |

This white paper will explore the potential of enhanced mobile technologies enabled by the Subscriber Identity Module (SIM) in the evolution of mHealth services. As mobile technology becomes more affordable and widespread across the ...

Maternal messaging & mHealth programmes: Empowering and enabling decision makers to include mHealth services into their budgets

Document

Monday 8 Dec 2014 | Business model | English | Global | mHealth | Research | Resource | Social impact and behavioural change |

Sustaining grant- or donor-funded mHealth services once funding has come to an end is a major challenge worldwide. This has largely been attributed to a lack of understanding of the true financial implications as well as a lack of ...

GSMA Country Feasibility Report: Ghana 2014

Document

Wednesday 3 Dec 2014 | English | Ghana | mHealth | Research | Resource | Social impact and behavioural change | Sub-Saharan Africa | User insights and data |

This document provides an overview of the feasibility of mHealth in Ghana, as well as an overview of mobile and health in Ghana.

Maternal mHealth: Solution / Product and Technology Framework

Document

Tuesday 2 Dec 2014 | Business model | Global | mHealth | Product development and product design | Resource | Toolkit |

This mHealth Product / Solutions and Technology (P&T) Framework provides principles, models, concepts, and guidelines for delivering interoperable mobile solutions for maternal health. It broadens and extends previous work ...

mHealth for MNCH Impact Model

Document

Tuesday 25 Nov 2014 | English | Global | Infographic | mHealth | Resource | User insights and data |

This mHealth monitoring and evaluation framework facilitates the measurement of a common set of indicators across all implementing partners, while accommodating differentiation across service providers ...

Blueprint: Ebola Mobile Response

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Friday 24 Oct 2014 | Content creation and stylization | Disease outbreak | English | Guidelines | mHealth | Mobile for Humanitarian Innovation | Research | Resource | Social impact and behavioural change | Sub-Saharan Africa |

The GSMA, through its Mobile for Development mHealth and Disaster Response programmes, has developed the Ebola Mobile Response, comprised of three phases and which is replicable across countries. This document sets out the response in ...

South Africa: End Consumer Primary Research

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Wednesday 2 Jul 2014 | Business model | English | mHealth | Presentation | Resource | Social impact and behavioural change | South Africa | Sub-Saharan Africa | User insights and data |

This document presents the findings of end consumer primary research undertaken in South Africa, with the aim of providing insights for the development and launch of mHealth services.

GSMA Country Feasibility Report: Nigeria 2014

Document

Tuesday 27 May 2014 | mHealth | Nigeria | Resource | Social impact and behavioural change | Sub-Saharan Africa | User insights and data |

This document provides an overview of the feasibility of mHealth in Nigeria, as well as an overview of mobile and health in Nigeria.

GSMA Country Feasibility Report: Malawi 2014

Document

Monday 19 May 2014 | English | Malawi | mHealth | Research | Resource | Social impact and behavioural change | Sub-Saharan Africa | User insights and data |

This document provides an overview of the feasibility of mHealth in Malawi, as well as an overview of mobile and health in Malawi.

South Africa mHealth Feasibility Report

Document

Thursday 19 Sep 2013 | English | mHealth | Research | Resource | Social impact and behavioural change | South Africa | Sub-Saharan Africa | User insights and data |

This document aims to provide an overview of the feasibility of mHealth in South Africa from the mobile operator perspective, by describing at a high level: The opportunity for mHealth; Current mHealth services; Implementation ...

Nokia Life

Document

Tuesday 3 Sep 2013 | AgriTech | Case study | English | Global | mHealth | Resource | Social impact and behavioural change | User insights and data |

Nokia Life provides a range of innovative and personalized services covering Education, Health, Agriculture, Infotainment, Entrepreneurship ...

South Africa mHealth Landscape

Document

Wednesday 28 Aug 2013 | English | mHealth | Research | Resource | Social impact and behavioural change | South Africa | Sub-Saharan Africa | User insights and data |

This document provides an in-depth landscaping of mHealth in South Africa. Download here

Rajendra, mobile agriculture and health, India

Video

Tuesday 6 Aug 2013 | AgriTech | English | India | Life stories | mHealth | Resource | Resource Type | South Asia | Type | Video |

We find Rajendra in Lakhori village, Uttar Pradesh. He’s been using a mobile service from HandyGo that enables him to improve the outputs of his small farm. Using his mobile, he can gather information on a wide spectrum of crop-related ...

Florence, Kibera, Nairobi, Kenya

Video

Friday 1 Feb 2013 | Case studies | Connected Women | English | Gender | Kenya | Life stories | mHealth | Mobile Money | Mobile Money Programme | Programme | Resource | Resource Type | Sub-Saharan Africa | Type | Video |

“The day my kid felt sick, the mobile phone gave me a chance. I just called the doctor direct and asked for the first aid I could perform to the baby. I found it made my work easier” Florence is one of the approximately one million ...

GSMA mHealth Infographic: MDG 6 – How mHealth is Supporting the Combat of HIV/AIDS, Malaria and Other Diseases

Image

Wednesday 5 Dec 2012 | English | Global | Infographic | mHealth | Resource | Social impact and behavioural change | User insights and data |

This infographic highlights the How mHealth is Supporting the Combat of HIV/AIDS, Malaria and Other Diseases, especially in Sub-Saharan Africa.

Webinar Slides: How to maximise the impact of mHealth services for maternal and child health

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Wednesday 14 Nov 2012 | Global | mHealth | Resource | Social impact and behavioural change | User insights and data |

These are the slides for GSMA mHealth's webinar "How to maximise the impact of mHealth services for maternal and child health" which occured on 13 November 2012.   Download: 

Boniface, From Masai Market, Nairobi, Kenya

Video

Wednesday 24 Oct 2012 | Country | English | Kenya | Life stories | mHealth | Programme | Region | Resource | Resource Type | Sub-Saharan Africa | Type | Video |

In the Masai Market of Nairobi, craftsmen and stallholders convene from the surrounding countryside to sell their wares. The market itself is itinerant and has moved home frequently. Vendors and entrepreneurs whom we meet tell us that ...

Sophia, Masai Village, Hell’s Gate National Park, Kenya

Video

Friday 15 Jun 2012 | Case studies | Connected Society | Connected Women | Country | English | Gender | Kenya | Language | Life stories | mHealth | Mobile Money | Mobile Money Programme | Programme | Region | Resource | Resource Type | Sub-Saharan Africa | Type | Video |

In June 2012, Mobile for Development travelled to Kenya to meet the Masai Villagers of Hell’s Gate National Park near Lake Naivasha in Kenya. The Masai are pastoralists, farming sheep, chicken and cows and selling both primary and ...

Using mHealth to Support Universal Health Access

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Wednesday 30 May 2012 | Business model | English | Global | mHealth | Research | Resource | Social impact and behavioural change |

This report discusses: Current State of Global Healthcare: Health Gains & Failures; Global & Regional Overview of mHealth Services; mHealth Services Addressing Universal Health Indicators; Review of 794 Mobile Operators’ ...

Health Hotline Services in Emerging Markets

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Wednesday 30 May 2012 | Business model | English | Global | mHealth | Presentation | Resource | Social impact and behavioural change |

Health hotlines (medical call centres) play an important role particularly in preventative medicine and disease diagnosis, strengthening over-burdened health facilities and healthcare service delivery, especially in developing ...

Integrating Healthcare: The Role and Value of Mobile Operators in eHealth

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Tuesday 29 May 2012 | Business model | English | Global | mHealth | Research | Resource | Social impact and behavioural change |

This paper explores the emerging role of mobile operators in eHealth: the GSMA presents opportunities for mobile operators to play a significant role in integrating systems, organisations and people across the health system, ...

South Africa Mobile Health Market Opportunity Analysis Full Report

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Tuesday 4 Oct 2011 | Business model | English | mHealth | Research | Resource | Social impact and behavioural change | South Africa | Sub-Saharan Africa | User insights and data |

Healthcare stakeholders are increasingly turning their attention to the opportunities that can be enabled through the application of mobile technologies in health. Despite a significant body of research documenting the potential ...

South Africa Mobile Health Market Opportunity Analysis Summary

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Tuesday 4 Oct 2011 | Business model | English | mHealth | Research | Resource | Social impact and behavioural change | South Africa | Sub-Saharan Africa | User insights and data |

Healthcare in South Africa is at a critical juncture, facing profound inequalities between public and private healthcare, escalation of costs and critical shortages of healthcare professionals. These and other challenges require ...

MET Key Design Considerations for Service Development

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Thursday 1 Sep 2011 | Business model | English | Global | mHealth | Resource | Social impact and behavioural change | Toolkit | User insights and data |

Mobile Health technologies and services are proliferating as both the healthcare and mobile industries become increasingly aware and interested in their potential to improve efficiencies and access while reducing costs. The number of ...

MET Framework for Technology Assessment for Mobile Health

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Thursday 1 Sep 2011 | Business model | English | Global | mHealth | Resource | Toolkit | User insights and data |

This paper aims to help mobile industry develop a strategy around the architecture that is needed to deliver on Mobile Health strategies, including the extent to which existing infrastructure can be leveraged, which net new ...

MET Mobile Health Services Marketing

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Thursday 1 Sep 2011 | Business model | English | Global | mHealth | Resource | Toolkit | User insights and data |

This paper provides an initial look at the current state of Mobile Health services marketing in developing countries and begins to synthesise the learnings and draw out the differences with respect to the marketing and promotion of ...

Mobile Health in the Pharmaceutical Industry

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Tuesday 1 Mar 2011 | Case study | English | Global | mHealth | Resource | User insights and data |

This overview examines the extent to which mobile applications can support the pharmaceutical sector. It will examine why these applications have largely not been driven by the mobile industry, and identifies the potential role for ...

Mobile Health in the Health Insurance Industry

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Tuesday 1 Mar 2011 | Business model | Case study | English | Global | mHealth | Resource | User insights and data |

This overview examines the extent to which mobile applications can support the health insurer sector. It will examine why these applications have largely not been driven by the mobile industry, and identifies the potential role for ...

Policy and Regulation for Innovation in Mobile Health

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Friday 11 Feb 2011 | English | Global | mHealth | Research | Resource | User insights and data |

As healthcare systems around the world tackle the challenges of rising demand and expectations, mobile communications are opening up new possibilities for improving access, for freeing time for clinicians to spend on care rather than ...

Mobile Health: Who Pays?

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Tuesday 8 Feb 2011 | Business model | English | Global | mHealth | Research | Resource | User insights and data |

Published by GSMA & ATKearney. Mobile Health is big news in the telecoms industry. Although there is little consensus on the size, or even scope, of the global market for mobile health, several sources predict a market in the ...