2017 State of the Industry Report on Mobile Money

Monday 26 Feb 2018 | Digital Inclusion | Digital Inclusion for Women | East Asia and Pacific | Ecosystem payments | Energy | English | Europe and Central Asia | Financial services products | French | Gender | Global | international remittances | Interoperability | Latin America & the Caribbean | Middle East and North Africa | Mobile access and use | Mobile for Development | Mobile for Development Utilities | Mobile internet | Mobile Internet for Women | Mobile Money | Mobile Money APIs | Mobile Money for Women | Mobile Money Hackathon | Policy and regulation | Refugee crisis | Report | Research | Resource | Social impact and behavioural change | South Asia | Spanish | State of the industry and trends | Sub-Saharan Africa | User insights and data | Water |

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2017 saw a number of new trends in mobile money – from the accelerated growth of bank-to-mobile interoperability, to the emergence of South Asia as the fastest growing region, and a raft of innovations designed to reach the most underserved. The mobile money industry is now processing a billion dollars a day and generating direct revenues of over $2.4 billion. With 690 million registered accounts worldwide, mobile money has evolved into the leading payment platform for the digital economy in many emerging markets.

As a burgeoning fintech community seeks to marry start-up innovation with mobile money scale, the potential to serve as the gateway to the digital economy is becoming increasingly central to the story of mobile money. Policy objectives also play an increasingly important role, as the scope of mobile money regulation broadens. This year, we take a close look at factors underpinning the success of a growing number of providers in this changing landscape, and at how industry players worldwide can adopt four key levers of growth to achieve scale and profitability.

Our 2017 State of the Industry Report on Mobile Money explores these and other trends shaping the industry around the world, drawing on the analysis of data collected through the GSMA’s Annual Global Adoption Survey.

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Report

2017 State of the Industry Report on Mobile Money image

Executive Summary

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Executive Summary - French

2017 State of the Industry Report on Mobile Money image

Executive Summary - Spanish

2017 State of the Industry Report on Mobile Money image

Appendix