Displaced and Disconnected

Wednesday 20 Feb 2019 | Afghanistan | Bangladesh | Brazil | Burundi | Cameroon | Central African Republic | Chad | Democratic Republic of Congo | Ethiopia | Jordan | Mauritania | Mobile for Humanitarian Innovation | Niger | Nigeria | Report | Rwanda | Tanzania | Turkey | Uganda | Zambia |

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This report, produced by UNHCR in partnership with the GSMA, focuses on a relatively under-explored, but nonetheless significant barrier to access among refugees and other displaced persons: legal and regulatory requirements mandating that an individual’s ID is authenticated before accessing a mobile connection, bank account or mobile money wallet. This research is the first of its kind to systematically understand and address the combination of these challenges.


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