On this page you can find a collection of use cases that highlight good practice across network investment, economic recovery, digital inclusion, and consumer trust. The goal is to provide inspiration for governments and regulators as they look to expand and improve mobile connectivity, and support digital growth and innovation that serve the many.
To incentivise capital investment by operators, governments can implement and maintain light-touch regulatory frameworks that provide network operators with access to spectrum, remove regulatory barriers, reduce obstacles to network deployment (i.e., for fixed and mobile infrastructure), and allow network operators to recover the cost of their investments.
By advancing the digitalisation of industry and public institutions, and by educating and reskilling people for careers in technology, policymakers can be instrumental in spurring progress. Regulators should set flexible rules that allow companies to create new services people and businesses want. Policy actions such as these spark economic activity and support the recovery and beyond.
Working to increase digital inclusion should be a priority for all countries. Barriers can include affordability, digital illiteracy or insufficient relevant content, but the issues are complex and differ from location to location. Governments must continue to address these and other challenges while allowing operators to enhance and extend their networks and manage the traffic.
When people are confident that the digital environment is sufficiently safe, private and trustworthy, they are more likely to embrace a digitally enabled life. To this end, governments must balance the legal and regulatory requirements for consumer protection with self-regulation and accountability for business, while retaining enough flexibility to allow companies to innovate and compete on a level playing field in the digital ecosystem.