Strengthening ESG Performance in the Mobile Sector: From Disclosure to Delivery 

As expectations on ESG performance intensify, mobile operators are navigating a decisive shift—from reporting commitments to demonstrating measurable business impact. This session brings together industry leaders, global benchmarking insights provided by GSMA Intelligence, and operator perspectives to unpack what “good performance” now looks like in practice. 

Opening with a strategic view from the GSMA, followed by global signals from the World Benchmarking Alliance, this session explored how investor scrutiny, regulatory evolution, and cross-sector pressures are reshaping accountability. Drawing on the recent industry insights, we will highlight key performance trends, regional maturity gaps, and emerging risk areas. 

A candid operator discussion will ground these insights in operational reality, addressing the balance between cost discipline and ESG ambition, shifting board expectations, and where risks remain underestimated. 

Designed for senior Sustainability leaders, this session offers a clear, data-led view of how ESG is evolving into a core driver of enterprise performance—and what actions are needed next to stay ahead.