The problem
Loss of income and the risk of physical harm as a result of weather shocks, as well as the time and cost of post-shock recovery.
The company
Mercy Corps is a global non-governmental, humanitarian aid organisation operating in transitional contexts that have undergone, or have been undergoing, various forms of economic, environmental, social and political instabilities.
Project description
CHANTER delivered a 12-week curriculum via Viamo’s mobile communications platform that supported beneficiaries to better identify and prepare for weather extremes. Content has been developed following a human-centered design approach to suit communities needs and tailor messages to users’ preferences. CHANTER used SMS and Interactive Voice Response (IVR) technology to disseminate customised preparedness messages to users according to livelihood activity and location. The coupling of tailored messaging with follow-on visits to communities by local community-based organisations ensured that consumers of the information took action on that information, thus reducing their vulnerability. CHANTER also developed early warning messages to be sent by SMS ahead of major weather events and tested these in a simulation exercise.
Download the project case study.
Please visit the Mobile for Humanitarian Innovation Fund for more information on the wider fund portfolio.
Blogs
Understanding mobile money interoperability, its evolution and path to a sustainable future
Interoperability refers to different systems, devices, applications or products connecting...
Three lessons from CHANTER, Mercy Corps’ GSMA-funded innovation project
The GSMA Mobile for Humanitarian Innovation Fund aims to promote...
Donor(s)
Partnerships
