Digital Financial Services in Humanitarian Settings: Lessons from the GSMA Mobile for Humanitarian Innovation programme

Digital financial services have become a fixture in modern humanitarian assistance and increasingly play a role in the day-to-day lives of people affected by crisis.

This paper captures key evidence and lessons generated through GSMA activity over the last five years in relation to the use of digital financial services in humanitarian settings. Humanitarian organisations and mobile money providers will find best practice and advice on how they can effectively work together.