Wednesday June 18, 2025

Mobile money evolution: Industry outlook

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After the launch of the State of the Industry Report on Mobile Money 2025, Joëlle Hazoume Alao (Orange Bank Africa) and Erwan Gelebart (AXIAN Group) reflect on the growth of mobile money, which now boasts over two billion accounts globally. They explore strategies for sustaining momentum, including innovation, ecosystem partnerships,and customer-centric services. Both highlight the rising importance of adjacent offerings—such as savings and insurance—as key growth drivers, alongside high-impact use cases in underserved markets. Their perspectives offer a forward-looking view on how mobile money can evolve into a cornerstone of inclusive financial ecosystems across Africa and beyond.